What clients say about Mike Wells Towing in Perry (GA)
My daughter, a college student was driving from Atlanta to Tallahassee and had a flat tire. We are military and live in Hawaii. She had just came to see us for spring break but when it was time to go back she flew into Atlanta and had to drive to Tallahassee. To our surprise, she didn't have a spare tire. We have AAA, so we called a tow truck to come out and take her to a tire replacement place. Well, he came out, and went to the tire replacement place and of course........it was closed. She realized the place was closed after she thought she was being chased by a huge pit bull. Turns out, it was just on a long leash. Anywho, the man could have just left her there, but he made sure that my daughter got the help she needed by taking her to a place he knew for sure was open. On the way they had good conversation and he made her feel safe. That means the absolute world to me because as a parent that is an ocean away, people preying on a young lady is a huge fear. It's good to know that we have some good people out there who will not only do their job, but help a fellow human being in kind. I am so grateful to Mark who took care of my baby!
We were in a pinch, and Andrew came and made sure we were completely taken care of. Went way beyond and gave us great advice about where to take the car to and what sides of town were best for our situation. Amazing service and very good at his job. Great company.
they came to us with excellent customer service, and went above and beyond to help us when we were in severe need of help. When no other tow company’s were willing to help us Mike Wells tow company stepped up and showed us what real customer care is like, even well after they’re closing time Mike continued to stay with us, making sure we were settled in a comfortable environment. He then even continued to ask if we needed to go and get any supplies, and provided us transport to the store to get the things we needed, along with then dropping our truck off at the dealership. My family will forever be grateful for Mike and his tow company, as we were truly blessed to helped by this wonderful company. I a 100% recommend them for any and all needs, you will be greeted with the upmost care, and we thank Mike and his tow company so much for everything they were able to do for us in our time of need and will forever be grateful for them.
Super thankful for Mike Wells Towing. My car wouldn't start and I was stranded at the CrackerBarrel in Perry with my kiddos, I don't really know anyone in the area who could've helped at that time and with the heat and impending thunderstorms it meant a lot that the friendly lady who answered the phone was able to send someone out quickly. They got us going and back on the road for a fair price. I'd recommend them in a heartbeat.
Our car gave out in Perry on the way back from a trip to FL. We were three hours from home with young kids. The people we met in Perry took great care of us, including this awesome towing company. Our tower picked up our car AND us, then dropped us off at a rental car place in Warner Robbins (which was not on his route) before taking our car to Macon for repairs because he saw that we were in a bind. He went above and beyond, from helping my husband move our luggage to the rental car while I tended to the kids to bringing our daughter her special lovie while she waited in the lobby of the rental car office. 10/10 service, kindness, and professionalism. Thank you so much.
Amanda was a lifesaver! We had an emergency and she was very patient with us and helped us through everything and has us good to go in no time!!! DEFINITELY will recommend!! I'd give more stars if they had them!!!!
I placed a request through my auto insurance. Got a text, the service will be with me within 2 hrs. The tow truck arrived within 15 minutes! The driver helped me locate the problem right away and told me what the issue was most likely. He was right and very helpful. I can’t be happier with the service provided.
y’all saved my life!! i locked myself out of my car on a friday night. They answered the phone promptly and even offered me another number to try to see if there was a cheaper price. thank you so much! 10/10 service, such polite employees.
Very happy with the service. Cindy took my calls and was so kind and friendly. The driver was a nice dude and got to us faster than expected.
Hopefully I never need them again, but if I do I’m glad to know they are out there.
Very friendly and helpful. I had a long and painful process with my insurance company prolonging the payment but the towing company was very patient and communicated with me well throughout the situation. When I was finally able to get my car removed by then, they towed it to my house quickly and communicated well by calling and sending picture of my car. I hate that some people leave bad reviews because of similar situations with their insurance companies as if it’s the towing company’s fault. They are just doing their job and have nothing to do with that. I appreciated their friendliness.
I had to get my car towed from one mechanic to another. There was a slight problem and the first place couldn't find the key. The tow truck driver was very understanding and just said to call back when they replaced the key. I did and they were right on it. I didn't even have to be there. It was all done over the phone. The price was a little bit higher than I had paid for similar tows but considering the service, I was ok with that. Will def use them again.
Daniel was beyond amazing with our tow. I will make sure this company will be the first we call from now on. Daniel was very respectful and helpful. More companies need drivers like Daniel. Because of him and the experience we had I give this company 5 stars
My daughter had a tire blowout on the interstate and called our insurance roadside assistance. They were going to take almost 2 hours to get someone there. I did a quick search online to find a place that could get to her faster and came across this business. Everyone was very friendly and they got someone out to my where my daughter was within 15 minutes!!! After fighting with the bolt that holds the spare in place, they were able to get my girl back on the road! Thank you guys so much! I wish I could give you more stars!
I called a few places for quotes to unlock my sons car and initially chose this compay because the lady who answered the phone was polite and responsive, and I'm glad I did. Zach came to our rescue, unlocked the car in less than a minute and even offered to help fix some of the "damage" we had done trying to unlock it ourselves. Great customer service!!
Mr.Mike was very quick and professional, knowledgeable. He took time to look at my vehicle to see what was wrong with it. I thank you for the quick service!! And price was reasonable. I'll definitely tell my friends to call Mike wells Towing if they need any help.
They'll tell you they're coming and then never show. Call to inquire 2 hours later and the lady on the phone says that they will not be able to help, that they only have one driver.
Well thanks!!! That would have been nice to know 2 hours earlier!!!
Edit since I can't directly reply.. The owner spoke with my wife and said they didn't accept the job. I have the confirmation number from Good Sam's... So play your games with someone else....
It's nice that you were able to respond to this immediately, but couldn't call to let us know you weren't coming....
Wes was my driver and he got my modified vehicle on and off of the tow truck faster and more precise than anyone has before. I highly recommend Mike Wells towing and I will be calling them in the future for any wrecker services I might need. He was extremely experienced, professional and punctual l. Thank you guys so much
They arrived sooner then their original estimate. Kevin was very friendly and helpful. He took me to a dealership and had them take a look at my tire while it was still on the wrecker. The dealership wasn’t going to be able to fix the tire, so Kevin took me to a local tire place where they were able to get me a new one.
Kevin took a few extra minutes to save me some money, and to make sure I was taken care of.
My husband William and I needed a vehicle towed from Albany GA to Perry GA and we used Mikes. The dispatcher was very sweet and polite!
The driver Kevin gets 5 stars for his professionalism, his kindness, and his driving.
Not only did he bring us to our destination safe but he treated us as if he had known us all our lives!
I told my husband, Kevin made us feel like we were family! Thanks Kelvin for being the kind sweet person you are to a couple of strangers!
We hope we don’t need you guys often but if we do we will certainly call and ask for you!
William and Robin Durham
We broke down at the gas and go with our 2001 Ford conversion van. We called Mike Wells towing. We are so thankful and happy that we called this towing company. We had a gentleman named Casey who is unbelievably awesome. He was so helpful so understanding and so professional. Mike Wells you have one of the best employees in your company and we were very happy to meet him. He made our day even though our vehicle broke down. We felt safe and in good hands with Casey. Do not hesitate to call this company if you are broke down.
Broke down in the middle of the night on I-75. Mike Wells towing offered great service and they're great people. Glad I called them.
Update:. I couldn't fix the truck so I had to have them give me a tow about 150 miles to home. Mike and his wife towed me and my truck to my office. Great people who care about their customers. Thank you Mike and Michele!
Mike and his staff are great when you are in a pinch, etc...
Krissy helped w vehicle disposition, etc... and they will handle our towing needs in the future !!
AAA sent Mike Wells towing to us when we blew a tire on I-75. I was amazed at how quickly they called back, arrived, and provided the service. They also gave a good recommendation for where to get the repair done. Chris was very nice and professional. The service couldn't have been any better. Thank you!
I was having a terrible day, far from home, with my work truck broken down on the side of the interstate. Being from out of town, I searched Google for tow companies near me and chose Mike Wells Towing and Recovery. This was a great choice. Mike Wells showed up (very quickly) and it was like an old friend showed up to do me a favor. His friendly personality was very helpful to offset the stress I was having with my truck. His equipment was brand new. He was very efficient in loading up my vehicle, no time wasted. And he worked with me on my price. I may not ever break down in Perry, GA again but if I did, I’d call Mike!
This is my first time ever posting a review on google. I decided that after having such an awesome experience, I needed to spread the word on this company. Our RV needed to be towed roughly 81 miles. Bobbi was the man in charge on this journey. With fingers crossed and much praying after a rough 8 hours, Bobbi delivered our RV safely. After having a flat tire in route, sitting on the side of the interstate for four hours, finally having to change the tire himself and much hassle with the company who hired him, he made it and unloaded our RV in the dark. He kept me updated the entire way providing nothing but comfort and reassurance that everything was”ok!” I have to say that not one time in our conversations throughout the day did he sound flustered or create concern for me! His positivity definitely exemplified through his work. We are so grateful for Bobbi and cannot thank him enough for bringing our RV home safely. We highly recommend this company to anyone who may be in an unfortunate situation to need a tow! Ask for Bobbi, he will make your journey a success, feeling your heart with comfort! Wish there were more people in the world like this gentleman! THANK YOU!!!
At the time of the tow I couldn’t guide him to the house die I have bad since of direction....he was patient and kind when he got to the location he was so sweet and cheerful. He said he didn’t need a card because he is the best. I couldn’t locate my key he still was able to get the vehicle to the shop. Great customer service and genuine personality will get you a 5 Star rating!!!! Thanks Again
Top of the line. I had a blowout on 75 Gordon was there in ten minutes. He called all the local tire shops found my odd size tire and got us there in time to get back on the road.... THAT'S ABOVE AND BEYOND... that's customer service. Safe and courteous.
Late afternoon on Friday on the way from home in Kennesaw, GA to an El Camino Owners get together in Gainesville, FL with my '76 GMC Sprint. Had only just left Hamby Chevrolet in Perry after stopping in to replace a leaking coolant bottle. Smelled gas and stopped at Rest Area 14 to check it out. A fuel pump failure was spraying fuel in the engine compartment. Shut her down and called Hamby back. They had Mike Wells towing come pick up the car to return to them. Cory loved the car, and took great car with handling getting it loaded and unloaded. Then dropped me at the nearby Microtel. I really appreciate the prompt considerate service.
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