Rockdale Auto Parts & Salvage JunkYard in Stockbridge (GA)

Horrible service - We were told that we would have part delivered. They never showed and lied about it - heard a guy in the back say "Tell them the truck broke down, we will deliver tomorrow" never showed, when called they said the part was broken.

If you ever call to get a price make sure you get the name of the person who you spoke with and tell them to save your quote they change the prices to a higher price. That’s not good business they changed the price on me each time I called I won’t be buying parts from here.

The worst customer service I ever received. Communication was horrible didn't even want to look at me while talking also $100 dollars a must at the door for wet car mats I really felt racially targeted!!

Just wanted to give a shout out to the guys at Rockdale Auto, I appreciate the engine you guys hooked me up with great prices, great service. They even provided me with a video of it running so it helped with my decision to buy from them, definitely a step above. I would highly recommend. Thank guys

Terrible customer service. I called in prior to coming to the location and was told that the transmission I was looking for was already pulled and sitting on the shelf. When I got their they sent an employee to go grab the part. It took 1hr for them to bring the part up to clean it before I was told I could check it out. Once I started looking at it I noticed part of the cv axle was still attached. I asked the service rep (Lee) could I use a pry bar to pop cv out so I can check the shaft. Since reason client is replacing transmission is due to output shaft bearing having play. He stated that the guys with the tools went on lunch. I then stated I've been waiting for over an 1hr now. His response was you can take your business elsewhere. So I DID. I Highly recommend you find your parts somewhere, where they value there customers.

I place my order through one of the associates online. I was quoted 304 motor with $100 core charge after I paid for it replace the motor and took the quarterback they told me that the motor was 350 with a $50 core charge. The manager refused to make good on the promise that his associate made even though I had proof of the agreement as well as a copy of the invoice. Then had the audacity to tell me that if I came back he would take care of me rather than making good on what I had already agreed on with his employee. And all of this was after the delivery wasn't put on the truck and then was wrong motor and then traveling an hour-and-a-half both ways to drop the motor off.

Awesome team of people, Manager took care of my engine problem on my Tahoe. I would definitely recommend them to my fellow friends and colleagues. Rockdale Auto parts are in my opinion hands down the best used Auto parts store that i have been to. Thanks guys

I called and was told that they had an A/C Compressor for my 05 Dodge Van. Got there, paid for the part and was told it would be ready the next day. This was on a Thursday. Decided to wait until Saturday. Called on Sat. and kept getting put on hold. Then when someone finally answered was told it would be Monday. Long story short, they keep putting me on hold that Mon. and Tues. On Wednesday I just went back to the place and they said the part wasn't any good. I guess the good part was, they did refund me my money. NEVER GOING BACK. You want quality service, GO TO SOUTHERN AUTO!!!!!

As soon as I walked in the office I knew I came to the right place. It was kept nice an clean and the man at the counter named Mike was just awsome. Mike was very quick with what I needed and I was in and out of there in less than 15 minutes. My experience would be more then 5 stars due to the outstanding customer service I received.

The warranty period is 3 months while everyone else is 6 months. i recommend everyone to shop else where if u want 6 months warranty.

🚨🚨🚨🚨⚠️⚠️⚠️I went in from driving over 40 miles to get a tire for my 2004 Buick Lasabre. I was recommended to come here from Columbia Used Auto Parts because they checked the system and it stated that they had four in stock. Upon arriving I was greeted by an older Asian guy and when asked did they have the tire he said that there was no one there to pull the part, so I asked if I could pull it myself and the man yelled at the top of his lungs “No!, there is no puller!” I then told him I was told by Columbia used auto parts that the part was there and he yelled “I don’t have a puller!” Which made me feel unwelcome and unwanted there. He also stated we’re not affiliated with them! And you should’ve called first But how would they be able to pull up your inventory if there is no affiliation 🤷🏾‍♂️ ⚠️ 🚨⚠️⚠️Do not come here unless you want rude lackluster customer service. Try S&W for top tier professionalism and there was a awful pet smell in the building.

Great customer service. I needed an alternator for my ridgeline. Rockdale Auto had an alternator but it was still in a savage vehicle and plus it was raining bad. They worked through the rain to get the alternator off the savage vehicle for me. They also provided updates while I was waiting. The Best Customer Service!!! I will come back for more parts in the future!!! Thanks Rockdale Auto Parts!!!!

If you're looking for any part, come here. If they don't have it, ask them to find it for you. They have EARNED me as a lifetime customer. This place found a specific hard to find engine for me in a few days and at a price that no one else could even match, they made sure the engine was in great shape and worked right. Don't let the silly signs in the lobby scare you off, Customer service here was 5 stars, they made sure I was completely satisfied with my purchase before they let me walk out the door. Raja and Omar are really cool guys and are absolutely hilarious. This isn't like the typical scrap yard where you have to deal with sketchy unprofessionals, this place is extremely professional. After seeing the work they do and dealing with these guys I wouldn't hesitate to send anyone here and it's worth the drive if you're coming from a long way off.

The gentleman was very helpful and dedicated on finding the part I need. Customer service was on point. They actually saved the part for me until I arrived with no charge. I was extremely please and grateful and they are just amazing people.

If I could give these guys 0 stars I would. I bought a transmission from them for 350 dollars. It turned out to be the wrong part. I took it back and they refuse to issue a refund or credit. The owner Omar, essentially has stolen my money and has the transmission to boot. He is incredibly rude and hard to get ahold of. DO NOT BUY PARTS HERE!!

Called a bunch if places and finally found these “guys” who had exactly what I needed.. Mentioned another part while waiting and although they didn’t have it Miranda went out of her way to tell me of other places that offer it! Great service!!

I called ahead of time to make sure part was available and Nicole was able to quickly assist me. Once I arrived Nicole made sure I was in and out within a reasonable amount of time. Thanks again Nicole you were great!

I would give zero stars, but that option is not available. I bought a transmission with a 30 day warranty, it made it three days and quit pulling. They said I busted the pump. I took it to a transmission shop had it pulled out the pump was not busted, The transmission was just completely worn out. The transmission was damaged prior to my purchase. I disputed with my credit card company, and they told my credit card company that it was my fault. The transmission was wore out because It had so many miles on it. If you buy from here, just a warning. They do not stand behind the warranty! So I’m out over $2000 for nothing. They will get very ugly with you on the phone, and will not respond back. Had to buy a rebuilt unit at 2500 so now I’m out 4500. Thanks Rockdale Auto Salvage, what a great business!

I purchased a AC compressor for my 07 benz for $150. Paid a day in advance so they could pull the part. Went to pick it up the next day and i had to wait another 1hr. On top of that the pulley was broken off the compressor but he claimed it was still good. So in need of a compressor with this ga heat I figured I would take the pulley I had and just swap it out..Long story short the compressor was bad anyway.. selling bad parts is one thing but to have the owner lie to your face is another.

Buying used auto parts has always been difficult for me and my family, we own a automotive business and trying to find a reliable source for auto parts seems to be the hardest thing for us but Kieth answered all my questions and was very helpful. If your looking for a good place to buy parts I recommend Rockdale Auto parts, there staff is top notch and quality of the parts are fantastic

They actually close at 1 on saturdays...I called at 11:30 and they said they had my part and that they closed at 1...arrived at 12:30 and was told they couldn’t pull my part until Monday! Also they offer a $5 discount for good reviews on google yelp! Be aware of faulty reviews for a discount! This place is a dump! AVOID!

Terrible Company!! Terrible Service!! They’re very racist and unfair to their employees and customers who are non-white. Zero Professionalism !!

Quick, worked with us even though they were about to close. The cars were carefully removed for us, and my car is about to get back on the road because of them! Great job, exceptional business.

I called to ask about parts in general for my Dodge. After one question the rudeness started before answering the third I was hung up on. Before that he only repeated "we don't have that body style" twice, I was asking about interchangeable electric components. I did call back a get a helpful guy with a slight Hispanic accent, so I appreciate that. The damage is done so to speak.

Recently bought a throttlebody. Prior to buying the part they confirmed the part fit my Santa Fe, but no the part didn’t fit and the shop is like “we sell as is”! I don’t understand “businesses” these days. I have a part that doesn’t even fit my car but “we have to look into it” is what was told to me when I asked for a refund. They are very misleading.

This business is very dirty please do not buy anything from these people, i paid 100 dollars for a part it was no good so i took it back the next day and they told me i could not get another part or my money back so they basically stole my 100 dollars! Dirty very dirty bussiness! Im reporting them to the BBB! And anybody else i can ! I needed that part to fix my car so i could get my grandson to the dr in Atlanta, so i had to pay twice for a part, theres a place for people like this and it surely isn't heaven! F Blake

Rockdale Auto Parts n Salvage is the place to go !! I got a great price on the parts I needed for my car. Didn't take long either. Good Customer Service. H.G.