Welborns Towing LLC in
Royston (GA)

Welborn towing gave excellent service. Kyle went the extra mile getting my car to the Ford place. I will definitely use Welborn towing again.

Came when they said they'd come, charged what they said they'd charge, and Kyle was friendly, polite, and professional. I hope I don't need their service again, but they'll be my first call if I do!

Very fast and very professional Kyle was awesome!

Tech was friendly, punctual and very knowledgeable. Great tow service! I would definitely recommend them to anyone!

Good folks. We had our run ins together, but at the end of the day they run a good business & a fair one. Keep up the good work!

Took a friend to get his vehicle out of there. It was maybe around 1AM. Called the guy and he came about 30min later. Cool dude! The price is what it is for towing companies especially after midnight, but my friend had no complaints. We were in and out in about an hour or so. Thanks again!

Excellent service - Brandon was great and came to my rescue. Would use again again. Highly recommend!

Georgia HP had my car towed by this company after collision. I paid the bill with my credit card for $710. They charged $738 on my credit card. I called and spoke with John (refused to give last name). He said they charge 3% for credit card purchases. I wasn't told this and would have paid cash and that extra charge wasn't on the invoice. I told John, he could refund my $28 or I would dispute the charge and he could deal with Visa and risk losing his privileges with them. John said "don't tell me how to run my business and come down here and talk to me in person". Clearly trying to intimidate and threaten me. This is after John says he just works there. Do not use these people.

BEWARE OF THIS COMPANY!!!!!!!! My parenets who are both in their 70's had a small accident inside the city limits of this towm and this RIP-OFF company charged them over $800 dollars to tow it even after my mom told the driver she had requested a different towing company, she was told "I am here and I am towing it". Luckily the insurance company is looking into opening an investigation on them as they are robbing people. Ashamed to know this is happening in my hometown.

Excellent service and employees. Thoroughly enjoyed the service

Nightmare of an experience. Literally fought with all we had just to keep the vehicle, the owner or man running the business was such a jerk and not accommodating at all he is almost a crook it seems with the hoops we had to jump through to finally be done dealing with them. This company and people like him are the worse part and only real bad thing about society. The police department works with him so u have no choice but to have to use his service and just worse experience ive had since moving towards Franklin county. No exaggerating would use ANY other option besides them. Put a huge strain on us. Never again Lord forbid

I had sent them an email about recovering a vehicle for me but never heard back from them.

They work with the law enforcement to seize your vehicle and over charge you to get it back. Just as corrupt as the town they work in.

The BEST towing company in Georgia! Very respectful and professional. Jeff Welborn (owner) went out of his way to put his customers first!

I'm from S.C. my car died on me coming from Tanger Outlets. I called my road side assistant number to get hung up on. I called 2 other towing companies with no answer! Then I called Welborns Towing, they answered my call, sent a guy out in 20 mins, the guy was really cool & nice! He towed us from GA to my front door in S.C. I highly recommend this towing service!!!!! 5 STARS!!!

My Santa Fe overheated and John towed it to the dealership in Stone Mountain. He was there within 20 min. of my call. Also, it was such a pleasure and relief to talk with somebody on the phone and not have to deal with automated questions. I canceled my AAA membership today.

They came right away when called. Thank you for great service!

I had to have my F150 towed to the dealership for some transmission work. Welborn was quick and friendly. I would recommend them

They did a wonderful job towing my vehicle. If I every need another towing I will use welborns towing service.

The tow driver was very cool and down to earth.

Awesome team!! They are just wonderful people ??

I spoke to Jeff and he quoted me a price of $245.00 and knew I was driving about 5 hours from out of state. Upon my arrival his employee meet us with the battery dead and charged me and extra $95. He didn't honor his quoted price. Unprofessional in my opinion!

Charged way to much 100$ to tow a truck less than 6 miles ! Driver was a nice guy though !

As a professional truck operator in this company ..these comments from dissatisfied customers is just a drop in the bucket from the actual good things that my boss and owner of the company does for our community .myself when I go to a call I am well dressed very respectful person ...always offering to go out of my way to make sure that a customer is pleased with the service we offer ....in this very competitive business where every person that you come across is having the worst day I try to brighten there day by doing my job to the best of my ability to please a customer ..these negative responses are just people that think we should give them anything they want for nothing and if that was so how would a business stay in business for over 25 years ....we run the most up to date clean trucks in this area ...and use cutting edge equipment to make sure our repeat customers are satisfied with our response times .our work ethic is second to none in our area .and as a person employed by this company I know that my opinion will be looked over by most .at the end of the day for most is five in the afternoon I don't see my family till ten or eleven al.ost everynight to provide a service that is second to none .....we may not be the best but we are byfar better than the rest

Needed multiple moves; very unprofessional (Jeff) communications. Less than a star - I would NOT recommend this service....

This by far the most unprofessional services I have experienced in a long time. Administrative staff failed several times to return phone calls as promised, once I reached out to them 3 hours later they was ready to charge me another full day of service After waiting..on them to callback as agreed. Customer services was just rude, not very helpful, very dissatisfied with all the excuses this company had for not being able to serve customers. I called to get break down of towing services of my sons car for one week, Thursday to Thursday was told that was 8 days, even though time is done in 24 hour increments... ANYTIME monies was mentioned the conversation became very combated... I was told 15.00 a day for 8 days (Thursday to Thursday) was 310.00 when asked how "We already told you" what a professional response.

This is what the people we provide our services to have to say about us........... I am pleased to be able to pass on the appreciation of AAA Member, James Morris, for the outstanding service he received from your service tech. Please reference call number 9183 on May 4, 2012, for recognition of your employee. Mr. Morris was very happy with service and the professionalism of the tow driver. All of us at The Auto Club Group continually strive to achieve superior service on behalf of our Members, Welborn’s Auto Repairs is a key part of that service staff. You do an outstanding job in serving Members in a stressful situation, and it is truly appreciated. On behalf of all of us at The Auto Club Group, please accept my thanks for taking such good care of our Member. Sincerely, Automotive Services Management Team The Auto Club Group published by: Jasmine Smith (Administrative Assistant) Welborn's Towing Royston,Ga.