Brandon provided outstanding service when he towed our car off a gravel road. He took great care securing the vehicle and handled everything professionally from start to finish. What really stood out was how careful and attentive he was the entire time — you can tell he genuinely cares about doing the job right.
He also drove my wife and me home while towing the car over 85 miles to our destination, which we truly appreciated. The price was very reasonable, especially considering the distance and level of service.
Highly recommend Brandon’s Towing & Roadside Service if you’re ever in need. Honest, professional, and dependable.
We contacted Brandon’s Towing & Recovery out of Athens, GA on 1/9/26 after one of our drivers experienced a load shift on an open-deck flatbed carrying steel. One piece (approximately 61 lbs) had fallen off the trailer, and another piece (approximately 260 lbs) was hanging partially off the side.
When we reached out, Brandon’s Towing requested photos and the exact location of the trailer, which we promptly provided. After further coordination with our driver, we advised that it would be best for service to be performed Saturday morning, 1/10/26, as we had not yet agreed on pricing or scope of work.
Despite this, Brandon advised that his truck was already en route, even though no agreement had been made.
Their team arrived, straightened the two pieces of steel, and were on site for approximately one hour. After completion, they demanded $1,450 for the service. When we questioned the rate, they refused to negotiate or explain the pricing and instead threatened to have our trailer impounded if payment was not made immediately.
This was an extremely disappointing experience and felt like a deceptive and coercive business practice, especially given that no rate was agreed upon prior to dispatch.
Mr.Brandon was truly a Blessing to me and my family he went above and beyond to help us as we were stranded on side of the road Thank you so much Mr.Brandon towing and roadside
Showed up ready to work and worked professionally and quickly. He was amazing. He is determined and dependable. Willing to go out of his way to help. May small mechanic but one of the best businesses in the area.
Excellent service with professional manner. Brandon gives professional advise and support when he checks you out, be chill and let him know what you needed.
My truck broke down on the freeway and his tech came less than an hour, helped my truck get moving.
Called to get a vehicle towed. Was given one quote and then they changed the price on us. When trying to get them to take the original price, they hung up on us. Don’t recommend this business due to bad attitude and poor customer service.
Brandon came late in the night to help my partner and I after locking our keys in our van. He was very communicative, and provided an easy experience in a stressful situation. Definitely recommend!
My car broke down over an hour away from home, around 6:30pm. I called Brandon and he answered on the second ring. Super Respectful and took care of me , he picked up my car (which I've got to admit and say Brandon I'm sorry) was probably in the worst position to load up, he then hauled it an hr away and dropped it off. He was respectful, responsive, and even reasonable on his price. I am truly grateful he answered. I hope I never need him again but if I do I won't hesitate to call.... Thanks again for taking care of me and my car
brandon came out to the middle of nowhere after aaa left us stranded for 6 and a half hours and then drove all the way to gainesville on a saturday at 5pm, give this man all your business!
My experience was amazing. Justin was very helpful and knowledgeable the whole process. make sure you ask for justin when reaching out for services. He makes the process fast and very efficient and he didn’t leave until everything was completely done and i was satisfied ! The entire company is amazing as well the dispatcher made sure i was taken care of after being stuck outside for 5+ hours in the middle of nowhere with my tesla.
My car was buried to the bumper in mud and clay. Justin came the rescue and got me out and made sure I was back on the road safe. This company was an absolute life saver. Great customer service and great people. I would absolutely call them again.
Called right when the car broke down, they were their in less than an hour. They had our car at the dealership and unloaded in less than an hour. Dropped our keys off and filled the tag out for us. Great customer service. Will always call from now on. Thanks for the great experience!
My engine blew on my way to an event . I was able to call Brandon’s towing and have my vehicle towed safely home as I continued to my event via Uber. By the time I returned home my vehicle was safely towed to home where I can then take the time to make a choice about repairs. Communication was quick , effective , and prices were reasonable. Very good work .
