Jonathan was so kind and helpful. He kept to his word of being on time and provided assistance where he didn't need to. It was a Grade-A first-class experience. I would recommend him to anyone without hesitation! 10s across the board!
Johnathan was great. Fast, friendly and efficient. I was having such a bad day and don't like riding with others, but he was nice and it was a cool ride. Book with City Towing.
I want to thank Johnathon from City Towing. He came to my rescue in a heartbeat. And got me towed to a charging station. On top of all that, he knew exactly what to do to get my car in neutral and got my car on the flatbed in great timing. When I got to the charging station, I still had issues charging my car, he waited until my car started charging to make sure I was good. Excellent service!!! I recommend, I recommend, I recommend!! Thank you again City Towing for helping me you made my day easier!!
I pick the right tow truck company! Jonathan is an absolute angel, I had a serious problem with my car and I was on the way to take it to a repair shop when Jonathan recommended a place that totally saved my butt and my pockets, I am forever grateful for Jonathan he did not have to share that information with me, he even stayed with me and helped looked for parts, he completely went out his way! That is great customer service! And I could not be more thankful! Way to go Jonathan thank you so much you are the angel of towing.
City Towing is excellent! I just called to have my vehicle towed to the dealership. The City Towing representative, Jonathan, was able to see the issue and resolve the battery concern I was experiencing without having to go to the dealer after all. In addition to great service, they bring their expertise to the job as well. I really appreciate Jonathan and the team for getting me back on the road!
I called them and, in less than an hour, they arrived to pick up my car. When they dropped it off, they even sent me a video showing that my car had no damage during the transport. Johnathan had the kindest smile while towing my car, which truly helped soften a frustrating situation. Thank you, guys, for the excellent service!
What I thought was going to be a towing service ended up being a simple jump and car advice. They came within 30 minutes and even checked on me afterwards to make sure I made it to my destination. Will use again if needed in the future
Johnathan was very friendly and was able to get my car jumpstarted when I couldn’t, he explained that for newer cars the jumper cables aren’t as effective and since the battery was so weak he towed it to the dealership and dropped it off himself. Highly recommend!
An unfortunate failure of my clutch (or master cylinder) left me at a gas station on N Druid. After a failed attempt to rev match it in terrible traffic, the gas station attendant was cool with us leaving the car off to the side until we called a tow company. Once we did, the entire transaction was easy, everyone was super kind and helpful and payment was equally as simple. I will always call them for any tow needs. Professional, tons of communication (pictures at the destination and immediate replies , etc) and friendly. Literally the best tow service hands down
Highly recommend City Towing! They have very reasonable prices and experienced with getting low cars on to the flat bed. My car always scrapes on just about anything but he made sure to take precautions so it wouldn’t. Additionally, very responsive on communication and timing. Hopefully I wont need a tow again but will happily do business with this company again if needed!
Great experience and wonderful customer service! I love how he took the time to help me figure out what was going on with my car. And the price was unbeatable! Definitely saved the day and I will be referring all my family and friends!
Great experience and excellent service! I found this company from a Google search while stranded on I-285 with a blown tire and attempted to call two other tow companies with no luck. Stumbled upon City Towing and glad I did. Dispatcher got Jonathan to me within one hour on a busy, cold night and Jon took great care of me and my car. No problems at all, and their rates are very reasonable.
Quick and friendly service! Dispatch guy was a bit lukewarm, but John(?) made an unfortunate situation as fun as possible! Would definitely recommend his assistance! For context, I paid full asking price and was picked up within 30-40mins on a Sunday evening. ($150 for 10mi)
Incredibly rude and unprofessional! Run as far away as you can and find another company with better customer service! I did a Google search to find a tow company to remove a parked car that was directly in front of my garage blocking me. I explained the situation and without any type of empathetic customer service attitude, he tells me “We don’t do that kind of service.” I said OK, can you recommend someone please? He hangs up in my ear. I called back twice because I was shocked.
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