Founded in 2008 by Huston Hatch and Chad Almond, Lextechs was started on the principle of creating an affordable high quality alternative to expensive dealership service centers and under qualified general repair shops. By specializing in Lexus and Toyota service only, our expertise is in knowing your vehicle and providing any service or repair at a value you will not find elsewhere.
Our success is determined by customer satisfaction. LexTechs of Atlanta strives to offer the highest Lexus and Toyota service and parts as well as a customer service experience that is personal, informative, and non-intimidating. We want every client that leaves our shop to feel they have just made a great investment for the future of their vehicle.
Hours not specified
What clients say about LexTechs of Atlanta in Johns Creek (GA)
Everyone on your staff is extremely polite and also very competent. We have been using your services for the past 10-15 years, however long you’ve been there, and are always pleased.
Wouldn’t think of taking my car any other place! Charlotte Loehn
After procrastinging to respond to my required maintenence light, I had a pocket of time one afternoon to get it done, yet hadn't scheduled an appointment days in advance. I was able to book a same day appointment with LexTechs. I prepared to wait at least 2 hours, but it only took just over 1 hour. When done, everything inspected was explained to me with photos. I was very pleased with the service.
After less than satisfactory experiences with the dealership for basic upkeep of my RX350, I found LexTechs and I’ve never looked back. I really appreciate how they treat me from the moment I walk in the door - very friendly and respectful. I also appreciate that they take pictures of everything they find during the appointment so you can have eyes-on to see for yourself what they’ve found during an appointment. That has really helped me figure out what I need to do over time to keep up with maintenance on my car. It also helps me plan out work on my schedule and makes it easier on my wallet. The LexTechs guys are the best!
They have always been honest and up front. Not trying to oversell. I’ve taken an Infinity and two 4runners there and will continue. Ed, Matthew and all the guys are the best
Always a great experience. Why you ask? I ended up at LexTechs because of a terrible experience I had at a Lexus dealer after only being there for 10 minutes. From my first phone call with Joe (with LexTechs) to now having several services performed successfully. I can say they offer an exceptional experience. Everyone is courteous, even the technicians. You can tell they want to get you in and out as quickly as possible while still doing a great job. The place is always clean. But most important to me is honest communication. When I ask questions I expect for people to do their best to give honest answers, not answers that will make them the most money. Example: I asked them to change a transmission filter for me and they refused to do so because they didn’t feel it needed to be done. Most places I have been to would have agreed to do it just to make more money. I have great respect for LexTechs and I hope they maintain this level of service and integrity in the future.
I had my 2014 ES300H serviced about two weeks ago. These guys are total professionals. I live nowhere near Johns Creek but I plan to make the drive again. It was worth it. It's 800 miles between Atlanta where I live and Dallas, TX where I'm from. I need to know that my car will get me there.
I took a Lexus GX in for a pre-purchase inspection to make sure I knew exactly what I was getting into before buying a used vehicle. Joe was really helpful, communicative, knowledgeable, and professional. They caught things that the dealership's mechanics missed as well allowing me to avoid a large repair right off the bat. Would not hesitate using them in the future for maintenance/repairs or PPIs.
I discovered LexTechs when no other shop could fix my suspension issue. These guys went above and beyond to rectify the problem! Joe was my service advisor and was very knowledgeable and took great care of the truck. I’ll be getting all my service done at LexTechs going forward. The knowledge their staff have on Lexus/Toyota is unparalleled.
My first time at LexTechs of Atlanta Johns Creek. Friendly staff. Joe gave me a reasonable estimate for my 90,000 miles service on my Lexus 450h and got work on time. No issues at all.
Have always had great service by LexTechs of Johns Creek. Several years ago I had a brake issue misdiagnosed by the local dealer; they said I needed front brakes to eliminate a vibration that, with a second opinion, LexTechs diagnosed as a rear brake issue. Had I gone with the dealer diagnosis the cost would have been greater and the issue unresolved. They won me over that day. We use them for both our Toyota and Lexus that are still under manufacturers warranty. If they discover a warranty issue they will send you to the dealer for the repair.
Use them, you won't be disappointed.
I had a fantastic experience with LexTechs of Atlanta in Johns Creek when they worked on my son's car. From start to finish, their team was incredibly knowledgeable, professional, and easy to work with. Communication was clear and consistent throughout the process, and I always felt informed and confident in the work being done.
A special thank you to Joe, our service adviser, who went above and beyond to make sure everything was handled smoothly. He was friendly, honest, and genuinely cared about making sure we were satisfied. It's rare to find a shop that combines technical expertise with top-notch customer service, but LexTechs really delivered. Highly recommend!
Love this place and these people. Fair pricing, excellent work. I’ve never had an issue. They always work with my budget. Everyone on staff is kind and helpful. Joe is my favorite, but he’s been taking care of me and my truck for 3 years now. Once I started coming here, I didn’t stop. The hour drive has always been worth it. Decatur location is also just fine, I just prefer the John’s Creek location. Once you bring your car or truck here, everyone else will seem inferior. Thanks everyone who has taken care of me and my partner (customer for over 5 years) while we lived in Atlanta! We made sure we had our trucks taken care of before we moved to Pittsburgh and we will be back for any issues.
I took a pre-purchase vehicle for them to inspect. I was very impressed with not only what they found, but the printed report which included pictures that detailed what they found including the $ wild cards. The price was not bad at all at $200. Essentially, I passed on the purchase because of the information and th education I received. As a person who likes very detailed analysis, I was very impressed and will use them again - for the same pre-purchase and then the maintenance!!
Excellent! Ed was very informative but not pushy. He gave a detailed overview of what items I needed to address and which services I should do in the future. I will always take my Lexus to them. Great team!
Outstanding Experience at LexTechs of Johns Creek.
My experience at LexTechs of Johns Creek was nothing short of exceptional. I brought in my Lexus with a rather unusual issue—after accidentally driving through a road covered in wet tar, my tires were ruined, and the tar had lodged itself throughout the wheel housing and struts. Even after replacing the tires elsewhere, I continued to hear an unsettling rumble beneath the car, which I suspected was due to remaining tar.
From my very first call, Ed was incredibly helpful. He encouraged me to bring the car in, assuring me they’d take a thorough look. When I arrived, Ed and the other service advisors welcomed me warmly, as if I were part of the family. They explained their process in detail, including their plan to inspect and test drive the car.
What really impressed me was their transparency—they sent me clear, professional photos of the extensive tar buildup they found. Their knowledge and professionalism were evident throughout the entire visit.
The cost to get everything cleaned up and back to normal was surprisingly affordable. The facility itself was spotless, and the waiting area was clean and comfortable.
I’m beyond grateful to have found LexTechs. I had been hesitant to return to the dealership, worried about being overcharged. At LexTechs, I felt completely at ease. They truly treated me like family.
Without a doubt, LexTechs will be my go-to for any future service needs. I highly, highly, highly recommend them to anyone looking for honest, expert, and reliable auto care.
I love LexTechs of Atlanta. I own two Lexus vehicles and have always taken them to a Lexus dealership for scheduled maintenance. But I learned of LexTechs while looking for other service options and thought I'd give them a try. Wow, what a difference! Not only do they do the normal maintenance like changing the oil, but with every service, they check and test fluids, tread depth, brake pads, etc. At the Lexus Dealership, they will normally suggest additional services, like brake fluid flush or changing transmission fluid, or cleaning your fuel system based solely on your car's mileage. But at LexTechs, they actually test your brake fluid and inspect and image your throttle body for carbon buildup and image your cabin filter and tread depth on all tires. Then your service advisor sits down with you and goes over each image and only recommends these additional services when they are actually needed, not simply based on mileage. Great attention to detail, they only sell you the services your car actually needs, and the at a lower cost than dealership service.
Great communication But how a Car Battery issue adds up to close to $200 / hr labor of diagonising the problem Other than the cost of the battery itself is beyond my understanding!Maybe there should be a better way to get around this!
LexTechs of Atlanta (Johns Creek)
Thank you for excellence reliable service at a good price. Your app, phone, and text communication makes scheduling appointments as well as walkins fast and easy. I appreciate your responsiveness and the simple breakdown of each recommended item for my review and approval.
Each service advisor is polite, helpful, and extremely knowledgeable. You guys are the best ! Thank you!
LexTechs @ Johns Creek is my go to for our families vehicles. Service Advisors, Ed, Joe and Matthew are top notch, as they all suggest and recommend without feeling the pressure unlike in other dealerships or shops. All of the technicians make us feel welcomed every time we visit with a simple HELLO and ask how are we am doing this morning. I plan on keeping all of our Toyotas and Lexus vehicles for a long time and will keep on going to LexTechs @ Johns Creek.
Though Lextechs was true to their service, their information was invalid and very incorrect and would’ve spent thousands of dollars (7500) on an issue that I already knew before coming into the shop from the diagnostic codes, I already knew about. I would have spent that and then had the same issue happen again and been down when I took it to Lexus dealership the true issue was that I needed a whole engine, which was causing the exhaust system to go bad. If you really need true service in terms of really getting down to the extent of what is really going on Lex tax is not the place to go. You’re better off going to the dealership. Very disappointed
never again at least with the dealership they’ll check your car. Make sure to get to the real root of the issue and not just fix what’s really going on based on a code and then you’ll get at least a courtesy car to utilize.
I recently completed an Overland build on my 2011 Lexus GX 460, and I am thrilled to share my exceptional experience with Lexitech in Atlanta. The management team, including Ed, Matt, and Cisco, demonstrated stellar service from start to finish.
Their communication was outstanding; they kept me informed every step of the way and were always available to answer my questions. Their extensive knowledge and attention to detail truly set them apart. I appreciated their patience as they listened to my needs, offering wise recommendations that enhanced my project's outcome.
I feel confident saying that I couldn’t have entrusted my SUV to better hands. I can’t recommend Lexitech highly enough! If you're considering any kind of customization or build for your vehicle, look no further—they are the best.
I used to go to the dealer for service. At some point it became clear that the service advisors were commissioned on service revenue rather than customer satisfaction. I asked around and found LexTechs. Excellent, knowledgable team that will explain what must be done now and they're honest about the things that can wait for later. This is now our go-to shop.
We used LexTechs for both the purchase and maintenance of our vehicle. Can’t say enough good things. Jimmy was absolutely outstanding and beyond helpful. The service team at Johns Creek was also excellent. Highly recommend!!!
These guys are excellent!! they are very thorough with even just a basic look through when they perform an oil change. they were very quick as they rotate your tires, change your oil, as well as take detailed pics to look thru after to make sure every thing looks as it should. They are amazing and anyone looking to try something different they are the one!!!!
The team at Lextech of Atlanta at Johns Creek always do a great job. They get me in right away and anre great about getting me transportation back-and-forth to work. They’ve taken care of all of our cars since they opened several years ago. I wouldn’t take my cars anywhere else.
This is Steve, Nell's husband. We've taken our cars to LexTechs for years; we trust our cars only with LexTechs. They always provide excellent 5-star service, and they never try to up-sell. Ed and Matthew are a pleasure to deal with - knowledgeable, courteous, true professionals. We are lucky to have LexTechs in our community.
I highly recommend LexTechs for their quality of service and knowledge. Their assessments of my car’s needs have proven to be spot on. They are reasonable in their pricing and provide careful, attentive, and timely customer service. I would like to especially give a “shout-out” to Francisco in the mechanics dept, for his expertise in researching issues that don’t always show themselves at face value. Also a special ‘thanks’ to Joe, Customer Service Rep, who treats you like family both in person and on the phone.
I recently had the pleasure of using LexTechs for my vehicle’s maintenance, and I am thoroughly impressed with their exceptional service. From start to finish, their professionalism stood out. The staff was courteous, attentive, and made sure to clearly explain the services needed for my car.
What truly sets them apart is their use of modern technology. They provided real-time updates on the status of my car’s repair, complete with detailed photos and descriptions of the work being done, which is a rare and valuable
Overall, I highly recommend LexTechs for anyone looking for reliable, professional, and tech-forward auto service. Their commitment to customer satisfaction is evident in every aspect of their operation.
Joe, Matthew, and Ed have helped keep our little family of Lexuses running smoothly. Thank you for the quality work, trustworthy advice, and attentive service!
These guys know their stuff. I had a full blown alignment done on my 2000 tundra SRD 4X4. No one else could do it because I modified the suspension. Ed made sure it was perfect for me. My frame off restoration can now move forward to its completion. They will be the (only) ones I use from now on for anything I need done I can't do myself. Triple A's guy's!
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