I have used Absolute Lift Parts for the past 6 months. Every encounter and order we have had with them has been nothing short of PROFESSIONAL and Good Quality. Working in the Material Handling Industry for many years now, I feel its necessary to share the news and give the recognition where its deserved. 5 Stars across the board for Shawn and his team!!! Thank you guys and keep up the great work!
This is Henry Kaufmann .I bought a fork lift mast from them found out the cylinders were bad . I called them and 2 days later they shipped me some good ones. i will buy from them again
Great people to deal with they really care when you walk in everybody that came by me wanted to know if they could help me used parts department bent over backwards to make sure parts were right for my application
I inquired about getting a price on a part thru their website. I get the price the next day with that same part number on the invoice. It took them 10 days to locate and remove the part which in my opinion is excessive but no big deal.
I receive the package finally, part looks similar but is not the same, the part number is completely different and the part does not fit. I send an email and the response I get is "that is the only option we have, we can issue a refund". You sure will. Will you also issue a refund for the time lost of the machine being down for almost 3 weeks while we counted on you to send the part we inquired about after you confirmed you have? Very bad experience. Big waste of time.
Absolute horrendous dealing with these people, we are a Industrial trucks company that do regular rebuilds, we had a shot drive unit out of a toyota and decided to see if we can get a good used unit, i was told this used drive unit was turning by hand and in usable condition before they sent it to us. Once arrived we found the unit was completely seized inside NOT AT ALL able to turn by hand and was gouged 1000$ plus shipping for basically a scrap unit. this was a complete waste of time and money because now we need to completely rebuild this one and we are back to square one. my advice, save your time and money, and stay away from this place.
Excellent company. I have called them numerous times when I am having trouble finding a part. Scott is always willing to help me even if Im not ordering something. I couldn't do my job with out these guys! Their products are excellent and their prices are unbeatable with exceptional customer service! I will always use Absolute! Thanks Guys!
I called Absolute Lift Parts after another salvage company referred me to them. The man I spoke with "Jeff" literally laughed at me when I did not have the complete model number of the equipment I was working on. I explained that I didn't see much else beyond the letters I gave him for the model but that I would double check and get back to him. After looking again at the model number which is worn and difficult to read, I found what looked to be a number 1. Again, "Jeff" laughed and said "That's not a 1 that's and "I." His behavior was completely unprofessional and rude. After I responded with "I apologize that I mistook an I for a 1, its not like it was an 8 that was easy to decipher, his attitude became more professional. In the business of sales and customer service I do not think it is a good idea to make your customers feel stupid.
Website
