USW Towing is located in Atlanta. Our goal is to provide quality customer service within a 45 minute arrival time. We serve McDonough, Stockbridge, Rex, Ellenwood, Morrow, Lake City, Forest Park, Riverdale, Jonesboro, Fayetteville, Peachtree City, Fairburn, Palmetto, Douglasville, Union City, College Park, Decatur, Lithonia, Stone Mountain, and Conyers. In addition to towing and roadside assistance WE BUY JUNK CARS. Call for a quote today!
Hours not specified
What clients say about USW TOWING LLC. in Atlanta (GA)
Best towing experience ever! Car broke down on the way home from work yesterday and USW Towing was dispatched by GEICO. Shenard stayed in communication with updates as it was during rush hour. He was friendly, professional and made the unpleasant experience of having your car breakdown as painless as it could be! Thank you!
This was an absolute pleasure. The driver was respectful and courteous to me and the property! He was punctual and advised me of where he was at all times and was within the time window that he gave me. I will definitely use them again in the future if necessary.
USW Towing services was great. They contacted me immediately gave an eta and it was accurate. The driver, Mr. Warren was professional and very pleasant. I do recommend this towing services. He is a great and safe driver.
Excellent customer service and knowledge on vehicles
Excellent customer service and knowledge on vehicles took them no time to load my car up and took them no time to load my car up safely.
Got me to my destination on time
Couldn’t ask for a better towing service
Highly highly recommend USW Towing. They came as a recommendation via Geico when I needed roadside assistance after my car completely shut down in the middle of an intersection. Shennard answered and was to me in less than 15 mins. He was knowledgeable and was committed to getting me & my car to the dealership. Very grateful for his professionalism & assistance in this high stress situation.
EXCELLENT Service! This company was very professional from my first initial call to verify my location to my actual tow pick up. The driver Terrell was great and made the tow pick up experience a good one…which can be scary when you are stranded. I would definitely recommend their company.
I wish I could give more stars because Mr. Shanard deserves it. He arrived earlier than the expected arrival time. He was courteous, nice, and knowledgeable. This was one of the best tow services I've ever dealt with. I believe their company motto . Focused on SERVICE. Built on INTEGRITY.
I was in "sheer PANIC mode" in pursuit of an EMERGENCY tow for my vehicle to the mechanic which was a day prior to my son's High School graduation!
Mr "Shennard" was extremely helpful, reassuring, and VERY patient with me during my unsettling episode!
USW went above and beyond...Tow truck arrived within minutes!
Now THAT'S EXPEDIENT and impeccable SERVICE!!
Got to experience their services twice. The gentleman who helped both times was fantastic. Quick service and a solid ride. Fast service and comfy tow truck. Got us home safe. Would highly recommend to anyone in a bind.
On April 12th my alternator died & wheel locked in the middle of 675 a little after 9pm. USW came to my rescue via roadside assistance in less than an hour. The gentleman was professional, kind & courteous. But his integrity as the owner was superb because he gave his business card to my friend who waited with me so she knew who I was with. We also had a wonderful conversation on the almost 40 mile ride to my house. So I highly recommend USW towing company to everyone & would contact them again with no hesitation if needed in the future!
Incredible & friendly customer service! Went over & beyond to make sure I found the best tire shop for the best price. 10/10 recommend y’all—this is the tow truck company to use if you need one. You never plan on needing a tow truck service, but if you do, this is the one!
Shanard and his towing was fantastic. Service was fast. Right when I called he answered and was able to give me a ACCURATE wait time that was only 15 minutes- compared to the other companies I called saying hours. Made sure my car was taken care of when uplifting on the back of his truck. Cheap price, and help me find a good mechanic as well. Will not be towing with any other companies strongly recommend if you want quality service ! Thank you so much.
USW Towing has been great. Got to us quickly and we’re very professional. Shanard (apologies if I spelled that wrong) was very kind and knowledgeable. Will definitely use them again if we need a tow.
Speedy, great customer service and professional. He even tried to help me see the brighter side of the situation! Great experience, despite the circumstances.
Terrell was so professional and gave exceptional service. I can’t thank him enough for making my car transition to the dealership so smoothly. Definitely would recommend USW Towing company.
On a day when Georgia was expecting snow, I was able to reach out to US Towing and get my car home before the flurries. They arrived in less than an hour, helped jump a vehicle and was helpful all around! Pleasant energy and great customer service. It felt good to support a local, inner city business with a hub nearby! I will gladly reach out to them for future towing needs!
Today, I had the pleasure of utilizing the services of USW Towing LLC. I was impressed during my initial contact with the company's owner who was very polite and helpful in providing invaluable advice and graciously answering my questions.
Terrell, the tow truck driver, arrived when he said he would and went straight to work getting the car hitched up and ready to go. I was also impressed that he didn't rush the drive but patiently maneuvered the roads to arrive safely at the destination. Terrell was very professional, personable and courteous, which to me, is really rare these days. I requested to ride with my car so I also noticed that the tow truck was neat and clean. Overall, a really pleasant experience. Thanks so much, Terrell and USW!
I had an excellent experience with this towing company! I was initially told it would take about an hour for a tow truck to reach me, but Terrell called and said he’d be there in 20 minutes. True to his word, he arrived exactly when he said he would. I’m so grateful for Terrell’s prompt and reliable service. I’ll definitely recommend this company to anyone in need of a tow. Five stars all the way!
Very professional. Highly rated. Loved the customer service and the easy payment methods they offer. ETA on arrival was very transparent. This company was dispatched through my insurance company, my driver informed me all the way til the end of delivery that my car made it to it destination. My driver also followed up with a phone call to make sure it was at correct destination. Normally, I would stand and watch my vehicle be loaded and the entire process. I didn’t feel any need as I trusted my driver, spirit was very humbling. He was very carful loading my classic onto flatbed. I appreciate good service and I am glad to see good hardworking companies like this in business. Will use outside my insurance company and will recommend. With the support of each other blessings goes alone way. Thank you!
If I could give this company 100 stars I would. The Level of professionalism Mr. Shanard exemplified is unmatched. He came to tow my car on the highway during rush hour traffic in the morning. I was a nervous wreck. He literally calmed me down while proficiently attaching my car to the tow. Not only did he tow my vehicle he also made me feel comfortable in his presence. I could write a book on how great this service is. Book with them always !!! Best service!!! Fast yet efficient!! Respectful and understanding. What more can you really ask for.
Terrell was such a great help. Super quick response time and helped me get my car out of the garage when it seemed impossible. Will definitely call again when I need a tow! 10/10 service! He went above and beyond
My car cut off out the blue.. this was a last minute tow and when I called Mr. Weems he was so professional and helpful. The reviews sent me his way and he did not disappoint. He gave great customer service, he gave me the time he would meet me at my car and he was there. I even got a ride back home with the car and some insight on what could be the problem. I’m so thankful. It was also affordable based on the multiple quotes I received. Thank you so much for your time and help. I would definitely call him again if needed.
Being on the side of the road, especially by yourself, is a tough situation. Not only were they fast and efficient during rush hour, but customer service was absolutely amazing. And, did I mention a shorter wait time than estimated!? Great communication, and a safe trip to my home with pleasant conversation. Thanks y’all! They are highly recommended.
1201 W Peachtree St NW Suite #2393, Atlanta, GA
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