Lackey’s towing was the best service possible in a stressful situation today. He was very knowledgeable, patient and most of all professional!! If you are looking for great service, give them a call.
Thank you sooo much you are a godsend my husband was stuck on the side of the road and you got to him in good timing you got him and the tow truck home safely thank you
Service was tremendous they were very polite respectful and most importantly they were affordable best Service I've received in 4yrs as a owner operator God bless them
I recently used Lackley’s Auto & heavy duty towing service. The experience was great, and I'd recommend it to anyone looking for quick and professional heavy duty towing services. The customer service was outstanding, Charles was a true professional and communicated very well. Not only was the service excellent, but the prices were unbeatable compared to the competitors. Thank you Lackley's, and thank you Charles!
Exceptional Service and Unbeatable Prices at Lackley’s Automotive and Towing!
I am absolutely thrilled to share my experience with Lackley’s Automotive Service and Towing. They recently went above and beyond to assist my daughter, and I couldn't be more pleased with their outstanding service.
From the moment we contacted them, their professionalism shone through. The team was incredibly responsive and arrived on the scene with impressive speed. It was clear that they prioritize their customers and understand the urgency of a breakdown situation.
The quality of their work was top-notch. They quickly diagnosed and resolved the issue, ensuring that my daughter was back on the road in no time. Their expertise and attention to detail left us feeling confident and reassured.
What truly sets Lackley’s apart, however, are their competitive prices. In a world where automotive services can often break the bank, Lackley’s offers unbeatable value without compromising on quality.
I can't thank the team enough for their dedication and outstanding service. If you're in need of automotive assistance, look no further than Lackley’s Automotive Service and Towing. They’re fast, professional, and truly care about their customers. Highly recommended!
we drove down to georgia for a couple days and broke down in atlanta soon as we got there. called around to places near to see who could fix our vehicle in the time slot we had before we had to drive back home and nobody could help until we called Lackleys!! they towed and fixed our vehicle in time for us to make the drive back to MD thankfully! if you need any towing service or vehicle fixing lackleys is the place to go!!
Absolutely the best! I had to get my shuttle bus towed and Charles came to the rescue. He got it done quickly and efficiently. Customer service was on point! He ended up towing the bus to a second location because the first shop was closed. Patient, kind, helpful, and a master of towing. Thanks, Charles, for doing such an awesome job. Lackley’s is the one to call! Big or small, they tow it all!
Charles was a lifesaver! He helped me get my vehicle started with a jump. He was so patient and waited for the battery to charge enough for me to get home. May God bless you and your family.
Punctual as Heck! Actually 10min earlier than the 1hour requested ticket time to pick up the car. He was also polite n courteous as well... I'll recommend them Rt now for sho/sure!
We had a unique situation with the car. Lackley's arrived at the agreed time. They troubleshooted, adjusted, got the job done right. Very knowledgeable and personable.
Charles and Rock are the best!!! They helped me out when I was in need of a tow. They provided quality service and were very nice. If I ever need a tow again I’ll be calling Lackley’s!
I was at the gym this morning when my car broke down & triple A was too backed up to service me in my time frame & i did a search & found Lackley towing was close to my gym! I called & they were very transparent from the start on when they could pick up my car. They had two customers in front of me & was very clear with their communication & not to mention gave me a very fair price to my car to the destination I needed it to go! They made this headache such a ease! I will highly recommend Lackley for your tow needs!
Chasity was dispatch to me earlier today, very down to earth tower! I wasn’t in a position to take her my car keys and she offered to come to me, no hesitation. Very nice, knowledgeable, and professional. Not to many females towers out her, an she’s definitely running with the big dogs. World class customer service, thank you!
Today was a long day! My insurance finally assigned this towing company to me. They called and came quickly to the location. I had a special tow that was needed , but they still got the job done! They really went over and beyond to assist me! There is nothing better than great customer service! Thank you!
Chastity was incredibly friendly and helpful. Her services were professional and extremely time efficient, not to mention very affordable. I won't be calling anyone but Lackley's for tow services in the future. 10/10 satisfaction.
When I called Mr. Lackley, to get a tow, I asked what would be the cost. He immediately said don't worry about that, you can get it back from your insurance company. But the cost would be $150.00. I was impressed that they showed up so fast. The truck driver was friendly and courteous. When we arrived at the drop off point, I asked for a receipt. He couldn't give me one had no way of doing so. He said as soon as I pay a receipt will be emailed to me. He called Mr. Lackley he said the same. I text him all the info he needed to email me a receipt. I called him a little later to see if I had the correct number to text my info. He said it will probably be tomorrow because they had a new system and his wife would have to send it to me. All this was last week on 5/24/22. It is 5/28/22 and still no receipt. I have text him and try to call him several times but no response at all.
Reached out to about a dozen tow companies Sunday night with no luck. When I called Lackley, they answered quickly, discussed my tow details & provided a very fair rate. Said it would be :45 to 1 hr, but arrived in less than :30. Driver was very communicative prior to his arrival and when picked up. Overall great service by this team.
We had one of our vans go down at a customer’s home and needed to get it towed to our mechanic. Charlie was exceptionally nice and very professional. He was able to dispatch a driver immediately and pick up our van and our technician. They beat us to the mechanic shop! Thank you, Charlie for being a huge help, today! We really appreciate it!! Hopefully we don’t need you in the future, but, if we do! You’re the one we will call!
Mr. Charles of Lackley's Auto & Tow is AWESOME!! He was timely, professional, and treated my car well!! Earlier that day I had waited for another towing company that didn't show after three hours of waiting!! I only wish I had called Lackley's/ Mr. Charles at first!! My gratitude to you for going above and beyond and for being so courteous and polite!
Last night (Dec. 13) was cold, dark and my car was down. Literally, within minutes of my call to Lackley’s, Mr. Charles drove up to my car. I cannot think of a time when I was happier to see those yellow flashing lights with the long flatbed in the back. Indeed, it was my chariot on this night and Mr. Charles was simply an awesome blessing!
Mr. Charles was courteous and inquired about my well being; he was genuinely concerned. For certain, it was Mr. Charles to the rescue.
As a result of his awesome character, without a doubt or lingering/second thought I highly recommend Lackley’s Automotive & Tow and most emphatically thank God for sending Mr. Charles as my guardian angel last night!
Mr. Charles ~ I hope and I pray that you receive everything that you need and some of what you want! Thank you just for being you!
Thankful for this company! Waited for ASAP towing for over 6 hours. Called Lackley's and they were there in less than 20 minutes. Super professional and Marcus was the coolest! Definitely would recommend them all over Atlanta.!
This was an amazing experience. Extremely professional and polite, and Marcus was extremely fast. I only waited about 20 minutes for him to show (during rush hour). He called and told me his ETA, and then I got to hang out with him in the truck which was just awesome. A bad car experience didn’t end up being a bad night cause I got to meet Marcus!
I happened to meet Marcus at a gas station after I'd been waiting over 3 hours for AAA to come tow my car. He showed up just in time and did not hesitate to help when I asked if he was available to tow my car. He was very professional, quick, and understanding of my current situation being stuck for the last few hours. My car and I made it home safely after a very long day and I am ever so grateful! Thanks again and I will reach out directly if I ever need another tow! I'll also be recommending you to my friends!
Marcus was so nice and the ultimate professional. He was there within 30 minutes after I waited over 2 hours for a towing company that never showed. Marcus quickly and efficiently got my car onto the truck and sent pictures of its delivery to the dealership. Can't say enough great things about Lackley Automotive and Marcus! They're all SO NICE!!
Aug 08, 2018
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