Excellent customer service! The moment I walked in my car and I were cared for as family. Hector at the front desk was articulate in answering all my automotive questions in a such friendly way. The repairs were swift and done throughly in a timely manner. Definitely would recommend this location for car service needs.
I came to Christian Brothers after the dealership that I had a critical and expensive repair that needed to be made. I wanted a second opinion and it turns out that I did not need the expensive repair. I will be using Christian Brothers for any future repairs.
After going to multiple shops and mechanics which took months just to try to find the issue, another stating they fixed it but still was not working, and others just brushed us off. Christian Brothers were the only one's that fix our vehicle in a timely manner and re-did what the other mechanic said he fixed. Christian Brothers all showed exceptional customer service.
This Business is Amazing. All auto repair shops need to be coached by this company. Where do I start? My vehicle was misfiring I was lucky to make it through a nearby intersection after hours. I barely made it into Christian Brothers parking lot. Lo and behold they have an after hours night-drop envelope for notes and keys. They promptly called the very next day to discuss agreeable ways to proceed. They communicated very effectively over email, text and actual phone calls. Their explanations were understandable. Their prices were reasonable. In this world you get what you pay for. After working on one of my vehicles, I swapped out and had them do Work on another vehicle. I can’t recommend this place enough. Go look for yourself. The shop is immaculate, the customer service is unmatched and the actual care and work on the vehicles is done right. I’m so thankful I found this shop. They even have the cutest shop dog “Abbey” in the office. Nothing like sweet French bull dog kisses to soften the blow of having to shell out coin for repairs. These mechanics do great work and they deserve every bit of recognition. If you take your vehicle to Christian Brothers, you will not be disappointed. You will ask; “why did I not come here sooner?”
Christian brothers automotive is the best! Took our Kia in to repair a leaking seal and oil leak (which is a common problem on Kia’s). They quickly and accurately replaced the seal and got us back on the road within 2 days! This isn’t my first time with Christian brothers. They have also replaced my water pump on f150 and have made other repairs on my truck. Always great service, always quick, and priced fairly. I would recommend Christian brother John’s creek 100%! If you are in need of repair or service please take your car here! You can even just drop off vehicle over the weekend, fill out a short form, and leave the keys in drop box and they will be in touch early Monday morning. These guys are great!
As always, Neil and the guys at CBA got us taken care of quickly and with great quality work. This time of year we can’t afford to have a van out of service and they did not disappoint. Glad I have these guys taking care if all of my business (and personal) vehicles!
Brought my Infiniti G37x in for a second opinion after another place tried to convince me my catalytic converter was ready for hospice care. The team here was friendly, ran a proper diagnostic, and didn’t seem too alarmed when I arrived armed with more O₂ sensor knowledge than any normal human should have.
They initially leaned toward the ‘replace the converter’ route, but I kindly said, ‘Let’s try the downstream O₂ sensor first… you know, the inexpensive option.’ Spoiler: THAT FIXED IT. I drove 200+ miles with many on cruise control and no check engine light.
So yes, I saved myself $1,500 and maybe a small piece of my sanity.
Shout-out to the team for doing the repair I requested and not trying to upsell me into oblivion.
Could not be happier with the service and professionalism that I received when I brought my car in. Car was completed within the timeframe they gave me and the price was much lower than other shops that quoted me. Well done CB.
Solved the issue with my 2008 mustang, showed me the problem, walked me through it, handled a disagreement I had with them with great customer service, respect and professionalism. I will definitely be back
This team did an amazing job helping me with my classic car. They brought it in same day, did a 125 point inspection on it and even sourced specialist for me. The communication, transparency, and timelines was top-notch! Definitely ask for Neil at this location. He was great to work with.
My experience was excellent. The service writer was thorough and knowledgeable. They did an outstanding job of keeping me in the loop on the repairs. In addition to normal maintenance they diagnosed and solve a very subtle transmission issue.
Best service in town. Have taken my truck to several locations and kept having to go back to find the problem. Took it to Christian Brothers and they found the problem right away. Very professional and would recommend.
We highly recommend Christian Brothers on Jones Bridge Road. They have been taking care of our vehicles for years, and they are honest, knowledgeable, provide honest/competitive estimates and do great work! They go the extra mile and we are always extremely pleased with their service.
They were very kind and professional in dealing with customers. They explained the issues with the vehicle clearly and gave me ample time to carefully consider the repair request.
I highly recommend Christian Brothers. I got in an accident and they were able to squeeze me in and found a leak in my radiator that would’ve caused a lot of problems down the road. Not only are they knowledgeable mechanics, they are good people and gave advice on dealing with the insurance company. I will definitely be returning for my needed repairs. I can’t say enough positive things about them.
My Granddaughter recently required help with resolving a problem related to an unusual noise she noticed when applying her brakes. I selected Christian Brothers Auto as the shop qualified to help her diagnose the issue and complete repairs. Our thanks to everyone involved who diagnosed the issue as a rear brake failure and completed the repairs required in a timely manner at a fair price. Very pleased with the services provided and the communication provided related to the process.
Highly recommend; friendly interactions, clear estimate and invoicing through electronic means worked well. Reassured us that the car's transmission was fine. Provided needed preventive maintenance on an older but lightly used car. Shuttle service was prompt and friendly. Overall experience was much better than at a local dealership.
I’ve normally had good service here, which is why today really surprised me. When I was sitting and waiting, the employee said, “Are you ready to go or are you going to sit here all day?” For one, I was just waiting for my car; most people in customer service know that a “your car is ready” would suffice. Then I was asked if I’d ever seen a car report before, as if I wouldn’t understand it. The whole interaction felt condescending. I’m honestly disappointed because I used to like this place, but after today, I don’t feel comfortable coming back.
I can’t say enough good things about Christian Brothers Automotive. They’ve serviced everything from my 1996 Ford Ranger to my 2020 Ford Explorer, and they do a phenomenal job. Caring staff, super knowledgeable, and you can tell it’s a Family owned business because they pay attention to detail and quality.
Another park is a very clean and nice waiting room, along with being a one minute walk over to Peach Coffee which is a great place to wait while they are servicing your car.
Original review @ 10AM 04/23/2025, 3 Stars =======================================
My advice: don't overtrust a shop. The shop won my trust over the past few years with solid repair works. Price is more than 30% higher than another mechanic shop I go, but they offer a courtesy check. The courtesy check is to inspect status of major parts of the car when it is brought in for a repair work and remind the owner for potential repairs. This service made me feel the higher price could be justified for a peace of mind. After the trust was built, I brought my car to this shop for key maintenance work. A full transmission fluid flash was done on the last day of 2024 at 57900 mileage. Nothing was mentioned when I picked up my car. Surprisingly, the same car had a brake failure due to “front brake pads are metal on metal with brake rotors” in middle of April 2025 at 61360 mileage. The shop charged me over $1200 for replacing two damaged rotors and one brake pad. Lessons learned, don’t overtrust a shop.
Updated @ 2PM 04/23/2025, 4 Stars ================================ Got a phone call from the general manager. He said a record showed that the "courtesy check" was declined for the transmission flush visit, so it was not performed. Looks like some communication glitch occurred back then, instead of service reliability.
If I could give more stars I would! These guys are amazing! They're soo nice, knowledgeable, professional, and honest. They put in a new transmission for me and they did such a great job! I'm bringing my car here for everything from now on!
I am thankful for Christian Brothers Automotive. They have also been honest and professional with me. One time, I got an estimate for a fix that was more than $2000.00 by several other mechanics (including my dealership). However, Christian Brothers Automotive estimated the repair around $500.00. Afterwards, fixing my car, they reduced the price even further because they realized during the repair that the actual repair was not as much as they estimated. This time around, I brought my Ford Focus because the cover underneath the car was hanging loose. They found out that the flap was missing 4 bolts and they installed the bolts free of cost. Thankful for their honesty and kindness. I would 100% recommend Christian Brothers Automotive.
This rating is over due. Should have left this rating about 8 months ago. Anyways my engine was smoking. And I was able to drop my car off at the alpharetta location. They said my coolant liquid leaked …if I remember properly. But my point being they fixed the problem quickly and did not overcharge me. The place is clean, nice looking, the people were friendly and the business seemed to be a place of honest safe business.
Based on my experience, I wouldn’t trust them to provide fair pricing or thorough service. I was charged $1,727 for diagnostics, six spark plugs, and six ignition coils, which I believe is completely overpriced. To make matters worse, they noticed rainwater in the spark plug that initiated my visit but failed to mention that the plastic trough above it was cracked—a critical detail I had to figure out and fix on my own. It’s clear they prioritize sales over genuinely assisting their customers.
Loved their communication with providing photos and videos of the cars issue however they were fairly expensive in my opinion. $3,000 for heater and radiator hose repair. Labor $1,800. I left the vehicle on premises for a long while as a I was told it was not in their way while I attempted to come up with the funds however I was told Johns Creek was coming to tow vehicles so I had to have the car towed to my home. Radiator cover was also left in garage and not placed on vehicle after the car was there for at least three weeks. I know how to find a way to get the cover without transportation at the time. It's not easy to just Theo the piece in a Uber. Lol Planned on getting additional quotes. But overall customer service was decent..
I recently had the pleasure of visiting Christian Brothers Automotive Shop in Alpharetta, Georgia, and my experience was nothing short of excellent. The quality of service was top-notch, with the repairs done thoroughly and effectively.
The customer service was particularly impressive. The staff were friendly, professional, courteous, and extremely helpful throughout the entire process. Their communication was consistent and clear, keeping me informed every step of the way.
The shop itself was in excellent condition—clean, well-organized, and even offering baked cookies, which was a delightful touch.
Overall, my experience at Christian Brothers Automotive was fantastic. I highly recommend them to anyone in need of auto services, and I will definitely be returning for future needs.
Two thumbs up customer service. Nice facility with very comfortable and clean waiting area. I love places like this where I can sense the pride from the staffs. This is going to be my regular auto service place. I strongly recommend this business. 'DR. LEE SEALED'.
Jun 13, 2017
Nearest Junkyards to Christian Brothers Automotive Jones Bridge
Website
