Repair was done right and under the estimate ad it has been each time I have gone here.
10 out of 10 no notes, definitely recommend they will treat you right
I was greeted as soon as I walked in and the team at Main Street Auto got me in quickly and took care of my auto problem . Kind and professional staff. Will be returning here for my future auto needs!
My daughter was stranded in Georgia, and her car ended up in this auto repair shop.They diagnosed, told me what was wrong, and fixed it within 3 hours. Thanks y'all, made this papa bear happy. Oh yeah, true story. I live in Laurel, MS.
The work was excellent. My car performance is greatly improved. They completed work in a day. Can’t say enough good things about the team at Main Street auto Franklin.
Main street auto does a great job in a timely manner. Very friendly staff and reasonable prices. They also offer coupons for services such as brake jobs and oil changes. I’ll be using them again for my mechanical needs.
HIGHLY RECOMMEND!!!! Hours from home, my car started skipping & check engine light came on. Brandon & team went above & beyond to get the repairs done so I could get back on the road. They were SO helpful and caring! Brandon checked with me after I left to make sure I was safely home.
super fast and very very funny and respectful workers will def be coming back and the made sure to let me know of any unrelated problems were in my car
I replaced the maf sensor on my 2012 Nissan Maxima and the check engine light would not go off, and the car was not running right. I brought my car to Main Street Auto Franklin and they were able to fix the issue. The price was good and the staff were friendly. I highly recommend using them for your auto repairs.
Brandon, the team and the service at Main Street Auto in Franklin are outstanding. We have never EVER have had any of our vehicles cared for as thoroughly as they did. Brandon even went out of his way to pick me up at home and bring me to their shop.
We highly recommend Main Street Auto and will forever be loyal customers. This is because of Brandon's integrity, caring, quality of work, professionalism, honesty, knowledge, skill and customer service. His heart is in the right place with his customers.
5 Star service from Brandon and team. They towed my truck to their shop and diagnosed the problem same day. They got me back on the road in no time, truck’s running great. I highly recommend this shop to anyone needing maintenance or repairs.
Great people with great prices fast and dependable 10/10 for these guys hard work and hospitality they not only fixed my problem but informed me of others and explained what was going on at the time with my vehicle I'll definitely be using them more
Really enjoyed the customer service. We were crunched for time for our son to borrow our vehicle while they checked his out. They were quick to give us a quote and diagnosis. A great help.
I love this place so much! The customer service is top notch and they always do a superb job on my car. So much so that I moved away and still drive over 1/2 an hour to get my car serviced here!
I highly recommend!!
Main Street Auto was there when I needed help. I was passing through Franklin Georgia late in the afternoon when the serpentine belt broke on my 2014 Honda Civic. I walked about a mile to the Main Street Auto location and met Thurston who connected me to Travis with T-bird’s Towing service. Travis was out of town but thankfully agreed to tow my car to Main Street Auto as soon as possible. Thurston got right on the job the following day. He texted me the results of the evaluation providing details and cost estimate for the needed repairs. With my approval he finished the job that day. I picked up the car that afternoon and it’s been running great since then. I highly recommend Main Street Auto and T-Bird’s Towing. They do great work for a fair price.
We were on the road and had transmission problems. Totally honest mechanic! Brandon took time to find the issue and would not anything for his time. Highly recommend!
The brakes on an old pickup I have started getting mushy. I thought the master cylinder was going bad, but they found a leaking wheel cylinder. At a time when they could have easily also replaced the master cylinder and increased the cost of the repair, they didn't. Good repair shops can be hard to find. I trusted McCormick's and now Main Street Auto.
Thurston, you were so kind and helpful. My car was in and out just as you had said. Loved the $20 off guys! That’ll keep folks coming back! And we love supporting our hometown businesses.
I called for an oil change and they came and got it the next day and dropped it back off while I was at work. Everything was perfect and they were extremely great when it came to customer service. Loved that they didn't try to upsell me things I don't need! If you want good prices, and customer service I highly recommend this shop.
Since this new company has taken over the auto tire shop, I've had nothing but the best experiences there. I have to have my vehicle serviced once a month and I want to give a shout out directly to Thurston and Brandon due to my repeated experience with Thurston and Brandon. My family as a whole which consists of four vehicles, two trailers and two tractors. We have decided that this is the only place we're going to take our vehicles for service and maintenance and our repairs. I would consider these two gentlemen at this facility to be of outstanding quality on workmanship and a valuable asset to the company that they work for
I took my car to Main Street auto while it was still under warranty. The warranty company drug out the entire process and made it very frustrating. Brandon from Main Street auto did everything he could and went above and beyond to not only resolve the issues from the warranty company but also make my customer experience an excellent one. I really appreciate Brandon and everything he did and will recommend Main Street auto to anyone!
This place has great service. Opens early, fast, and affordable. This company will definitely get more of my business. I definitely recommend taking your vehicle here. Ask for Mike. He's fast and knowledgeable.
Brandon and his staff are excellent, friendly, and honest. They're waiting area and bathroom are clean and they make sure you have anything you need while you wait. They were able to diagnose what was wrong with my car and get the part in and get it fixed, so it was worth the 25 mile drive. If you're looking for an honest repair shop and great people, you should use main Street auto in Franklin.
Love, love, love my tires! Exactly what I wanted! Able to finance with no credit check! Ashley delivered amazing customer service. Highly recommend this place to friends and family!
Brandon the GM booked an appointment for me last minute. My tires were in very poor shape and Brandon made it a point to express the dangers of driving in that condition. Brandon went through multiple pricing options with me to ensure I had the best product. In an addition to the quick service and pricing options he was able to set me up with financing so I didn’t have to pay full price right away. I look forward to having future service and repairs completed at Main Street auto!
Just before the town of Franklin, Ga the low tire pressure light came on in my Gladiator indicating the back tire was at 19psi and falling fast. As an older woman traveling alone I started to panic. I was in an unfamiliar town 4 hours from home and 3 hours from where I was headed. The first auto shop I came to was McCormick Automotive in Franklin, Ga. I crossed my fingers hoping they could help. I was greeted at the door and immediately felt safe. The service rep at the desk was super nice and assured me he would take care of either fixing the tire or put my spare on for me. The mechanic was able to plug the tire and 15 minutes later I was back on the road. I highly recommend McCormick Automotive!
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