I had pulled over due to a noise I heard and was looking at my tire and under the car when their truck pulled over to see if I needed help. He looked at my tire and told me that I needed to change it and that he had tools that would make it quick and easy if I would like for him to help me. I said sure. So he goes to his truck and gets his tools and he changed my tire. I had to do nothing. He was a real friendly gentleman and he didn't have to stop, he just did it on his own. This was after he had went on a call and he was headed back home or to the shop at 11p.m. on a Friday night. He was very polite and had good communication skills. Everyone needs to call him if they need it because I recommend it.
Mr John Chamberlain and his beautiful wife was a God sent for my family and I when our truck couldn’t start back up again after doing the first half of our shopping/ running around for Thanksgiving. I just softly mentioned how I was calling around comparing towing quotes to get a great deal and not looking to spend a lot of money since Thanksgiving is tomorrow and it seemed he hung on those words and made an effort to come quickly to our rescue. He will always have our first pick to be the top towing company bc the effort and hard work he showed to get us home asap. We saw and felt the love from this great couple and they’ll forever be in our hearts and prayers. God bless you and we so appreciate you too!
Best customer service in the CSRA. Called me with updates on his arrival and open my vehicle in less than 10 seconds upon his arrival. He is very professional and would recommend you call him first to assist with roadside assistance. Good customer service is hard to find nowadays, but John Chamberlain definitely delivers.
John Chamberlain was heaven sent by God! We were on the side of the road with a flat tire and he stop to help strangers!!! He is a great man! Support his business! TRANSPORT & RECOVERY ROADSIDE SERVICE
I had the pleasure of encountering Mr. Chamberlain during an inconvenient and potentially dangerous situation. While stranded on the side of a busy highway due to a punctured tire on a hot and humid Sunday afternoon, I was beginning to loosen my flat tire’s lug nuts. Out of nowhere, I heard a kind and reassuring voice ask, "Do you need a hand?"
Mr. Chamberlain not only offered immediate assistance but also went above and beyond to ensure the tire change was completed quickly and safely. He provided tools, including an air pump to properly inflate the spare tire to the correct PSI, an impact drill to torque the lug nuts securely, and a massive floor jack. Thanks to his generosity, I was able to safely return to the road without further delay.
I am deeply grateful for Mr. Chamberlain's timely intervention and for the peace of mind he provided during an unexpected situation.
Arrived in a timely manner. Got right to work. Put the spare on and filled the tires that wer low. Very courteous and professional . I recommend this company to all friends and family.
Great experience! My tire was flat and John changed the flat quickly and got me back on my way. John was efficient, knowledgeable and communicated throughout the process.
Man he excellent. He saw me and my fiancé was having an issue with a flat tire and he came to help us immediately. Didn’t ask for any payment just a review. Awesome attitude awesome service! Thru tough times there are some good ppl still out here. John we thank you!
John went above and beyond just changing my flat tire. The spare tire I had in my trunk had the wrong size rim so he was able to take that rim off and switch it to my rim that had the flat. He was very helpful and even checked in with me later to be sure I made it to my destination. That is A+ service. I would give him a 10 but it only allows 5 stars.
I am very satisfied with the service John provided me with. I was amazed to see him and his daughter working together. They are surely a great team, very friendly, courteous and professional. I highly recommend John and his company AoA for all your towing service needs.
Great quick service! Called out for tire change, found the issue, and fixed my issue right on the spot in about 20 minutes. Saved me money and time by not having to go to a tire shop! Support locally owned businesses!
Got locked out of my car on Fort Eisenhower, and I was worried about how long it might take for a locksmith service to get to me or if there would be a problem at the gate. However, John got on base with no problems and was familiar with the post so he easily found me. Only took him about 20 minutes to get to me, and he was a really nice guy who got me into my car right away. Would definitely recommend this service.
So grateful for John assisting me with a fuel delivery! We did not have the funds to continue our journey. He donated a full tank to get us home.He also showed up in a timely fashion and was able to get us back out on the road in no time! Would definitely recommend this company for any roadside needs!
Thank you John and Abigail for their quick service and making sure I receive all the info I needed to get my car back and running normal again. It was pleasure to see this young lady learning her dad trade and very eager to help and engage! Keep the excellent work!!!
I cancelled my roadside assistance order with Progressive because I had someone close by to come help, However, John circled back to check on us, once he saw My mom and I were still on the side of the road, Im so glad he did! Thank you John for your professionalism and your kindness!! We are truly grateful!! John Chamberlain for President 2024!!
They went above and beyond what any other road side assistance company would have done. They not only helped change my flat, but they helped rotate the two rear tires so the old one was on the outside. Already more than most would have done. These wonderful gents helped return the spare tire to its designated place, after blowing it up and checking for leaks. Yet another service they didn't have to do. They were amazing in getting the replacement valve extensions on and in place, which is why I had a flat tire to begin with.
30 out of 10 would recommend. They both even put up with my weird need to put my two cents in even though they knew what they were doing. Thank you so much. I APPERCIATE with my whole heart people who are out to make my life easier and not more complicated.
They are very professional and courteous. I appreciated their speed and timeliness in getting to me. They got me up, running, and on my way very quickly. I highly recommend AOA Transport and Recovery when you need great and fast service. Semper fi
These gentlemen where sent out after my first roadside assistance call canceled. They contacted me immediately and made sure I knew when they would be at my loctaion. It was late and dark so I didn't want to wait alone too long. They arrived and were courteous and absolute gentlemen friendly and did what needed to be done immediately. They made sure I was in my car and drove away before they left! Two Marines came to my rescue! Please call them before you call anyone else! Professional and friendly.
Shawn was absolutely wonderful. He jumped my jeep for me at 6am before work and was incredibly kind and generous. He offered to come to my job and jump it again if needed. Well that’s exactly what happened. He kept true to his word and drove over a half hour to come and help me out. After that he followed me to an autozone to help me get a new battery and to make sure I made it there safely. I would HIGHLY recommend utilizing this company. They are good people and I felt incredibly safe the entire time. Thank you Shawn for your kindness during an incredibly stressful day!
John was well mannered and very efficient and well prepared for every single situation that presented itself. He was very helpful and we made it home safely. John of AoA Transport and Towing is a great man and an asset to the company. All this and more.
My roadside assistance agent gave me an estimated wait time of 90 - 120 minutes; however John showed up within 30 minutes! This was a huge life saver because I was stuck on I-20 at 3am alone in the dark with a flat passenger front tire! John was very polite and professional! Had me rolling again in no time flat…no pun intended!
My tire went flat on the interstate. John and his son were wonderful! They are friendly and professional! They are great at the work they do! I couldn’t ask for better assistance and people to help me with my car trouble! 10/10. I would recommend to anyone! Above and beyond!
6 out of 5 stars! What great, friendly, intelligent, teammates-working-so-well-together service!
Mom and I were stranded on the side of the road with a tire blowout in the rain. They came and changed out the tire to the donut and then followed us with their blinkers on to where we needed to be to get the tire changed out. Thanks so much!
The tire on my 32 ft camper blew out and shredded while heading out for a camping trip at the lake. The service tech John was timely, proficient and very quick. I highly recommend them. Also Good Sams Roadside assistance were awesome by locating someone only 15 minutes from where I broke down. Great service all the way around.
John fixed a flat tire on my truck at my home. He was friendly and very helpful This was the first time using his service. If I need ROADSIDE ASSISTANCE in the future I will definitely call his Towing Service
I am definitely recommending this business because I needed a tire change at rush hour on Interstate 20 and they kept me updated by text about their ETA and was professional, courteous and kind. I was up and rolling in about 15 to 20 minutes. So I really appreciated his service.
Awesome experience John showed up quickly and got the job done changed my tire and took my truck to my house. Great guy, I would definitely recommend him to anyone who’s broken down or has car trouble
