Prices have gone up way to much in the past few years. They wanted the same price for a used loaded steering knuckle (probably would have had to replace the bearing in a couple months on it anyways) that I could have gotten from offline with a better warranty. Yeah I have to wait a couple extra days but that's ridiculous. $85 dollars for a used knuckle...
0 stars these folks not trying to work on nothing . Been out here waiting for a forklift for 2 hours they keep skipping me and going about there business. The ladies at the front is rude and think things are funny . I’m so mad I can’t even do nothing but write a review hopefully someone can see the awfulness and laziness in these workers and do something about it!
My brother and myself own a few repair shops that repair and rebuild damaged and totaled cars and trucks and recently relocated to the area and was looking for a new yard to pick up parts on a regular basis so I stopped in about a week ago and picked up a window motor for a frontier that I'm rebuilding and to see about doing business on a regular basis the female that was working the counter was very helpful and assured me if the part didn't work just bring it back and I could trade it out or get a refund well the part ended up not working which wasn't a big deal so I stopped in today to swap it out for a new one and I walk in and tell the guy that was working that the motor didn't work and I would like to swap it out for a new one to which he replied very snidely "so you want your money back" so I said no I just like to trade it out he said okay wheres your reciept I said the female that was working didn't give me one to have him in the utmost disrespectful manner tell me he doubted that I wasn't given a receipt practically calling me a liar and to be honest it didn't cross my mind because why else would I have just put my name and my phone number and my email address into your computer..... and when I asked him couldn't he look it up on the computer since I had only been in there one time before he told me no he couldn't which has me wonder why I had to put in all that information to begin with if it wasn't used to tell when somebody came in and yes at this point I'm getting pretty upset this kid has just called me a liar and to top it off when I asked him so am I just screwed on the money his exact words were "yeah you're screwed" that was by far the most unprofessional disrespectful way to conduct business I have ever seen in my life I am on my way home now to cancel all the upcoming orders that I plan to make from them for the 4 cars we are currently working on along with making sure EVERYONE we do business with make the same decision because there was absolutely no reason a business should conduct themselves or allow employees to treat customers with that level pf disregard and disrespect period
Communication across the team is a 0-10 I called and got told 3 different stories about what happened to the CV axel I removed from an Equinox. I was told they would hold it until the same time of the next day, I arrived earlier than the time of the previous day and was told they had thrown it away. Only a third of the employees speak English, luckily the 1/3rd of them work inside. The boy that works the counter obviously hates his job and was just unpleasant to talk to or deal with. I suggest ordering parts offline than trusting the service of this team to provide positive support and service to their customers. The lady that told me my part would be held was the younger, chunkier, red headed lady with glasses. She seemed like a deer in headlights when I walked in. They obviously remember me from the previous day.
I beg of you go somewhere else. Employees here are lazy and DO NOT know how to communicate. Went up there for CV axels spent 2 days trying to get them out, got them out and had to leave one up there to get the next day. the lady who checked us out said it would be held up at the front until that time tomorrow (it was around noon) so we could get it the next day at around 930-10 and we were told that part was thrown away. absolutely ridiculous. was even told by a customer who had been going there for years to go somewhere else. should have listened.
When I call before I left my house to see if they are still open. At 430 to get here at 503 to be told they closed early after I do d delve 35 minutes to get here and. I could have ddn fold fhG when I called at 430 bullshit customer service
I was connected with Fenix U-Pull via the CarBrain website, attempting to sell my Dodge Caliber with a broken axle. From the very beginning of the experience something was off. I couldn't get the dispatcher or drivers to pin down a time. They would just suddenly call, while I was at work, to say they were coming. When I'd tell them I was at work and couldn't leave, they would cancel the pick up. After several times reiterating to them when I was available, they finally just told me...that they don't MAKE appointments. Their drivers apparently just show up, with just a phone call to say they are on the way. I can understand this for a service that picks up wrecked cars on the side of the road. But for purchasing a derelict vehicle where a title needs to be transferred...people have JOBS. People can't just leave work whenever they want for the convenience of their drivers. Then I was told that she'd contacted her after hours driver and he had attempted to get in touch with me. He had not, no missed calls, no texts. I told her this, and she basically said I was lying, saying he did and he read my number back to her. She gave me his number and I texted him. The AFTER HOURS DRIVER...could not come by AFTER HOURS today. I wish I was kidding about that. I asked about the weekend, and he said he was getting his truck worked on for the next week after today. After discussing this with the apparent "car buyer", I was told that I was not being professional by texting instead of calling...I'm the customer, it's not on me to BE professional, though I've been polite the entire time, and again, I'M AT WORK, I shouldn't even really be texting...and that they were frustrated with me as well. What, for having a JOB? I am FLUMMOXED how their business with CarBrain functions with customers not knowing when to expect the driver. Do they think I should take an entire day off work to just sit home and wait on them? I could ask for time off if I knew WHEN to ask for. My review is 2 stars mainly because I can't speak at all to their wrecker services or the quality of their part-pulling yard. But my experience trying to sell them my junked car was infuriatingly frustrating. If you need towed off the side of the road, your wrecked car taken to the scrap heap, sure, give them a call. But not to sell your junk car. If they don't want to make appointments, they should really stick to the former.
Crushed the truck i was pulling the motor out of they have no idea whats going on absolute chaos trash and car parts scattered across the yard can barely walk around without stepping on something
Went to get a tailight cover for a 2001 dodge and a spare tire on the rim.their price $98.00 went to pouland pick and pull got tire on rim for $30.00 and tailight lense new at oreileys for $25.00 may want to rethink your pricing.wouldnt recommend going there
Absolutely to expensive. One regulator and motor for a 2002 Toyota Camry was going to be $45. Cheaper ordering off of Amazon. You can get two for 49.00. They wanted 4 dollars that goes I. The console. They wanted 15 dollars for the console alone. Do not go to this place. So, save your time, do not go!!!! You can order off of any online site than working and pulling old junk from what fenix needs to Learn!! This is a junkyard!!!!!Go to Poulan!!!!!!! Best around
They send you a text “we miss you come back in 7 days for 20% off” so I come in the next day pull parts considering they will be 20% off. Go to check out and show the text to the cashier. The cashier refuses to honor the discount. That’s false advertising and just bad business. The place has really went downhill with the new corporate owner.
I've been coming here for a very long time but after today I won't be back. Needed a couple of parts for a 20 year old jeep, heater control knob assembly, one wiper blade arm and a trunk latch and it was over $80!! I don't think the kid at the counter even looked at any kind of a price list and when I questioned the price of the heater knob part he says "probably about 50 bucks". Sounds to me like they just make up whatever price they want.
The inventory is pretty extensive, the yard is as neat as it could possibly be (in my opinion), and the prices are fair. Great pick a part! They have an inventory search tool on their website that is up to date and helps you make sure there is a car there that has what you need.
Absolutely the best salvage yard in Georgia & the staff is super friendly & helpful !! Lowest prices on all parts removed from vehicle's!! They also let you use one of there wheel barrows to cart around your tools & parts removed ! Strongly recommend anyone that needs parts for there car , go here before waisting your time on other salvage yards that over charge for parts !!
Excellent customer service. Great place to be just watch your footing around the areas that you walk through between the vehicles.pick and pulls are typically enter at your own risk. But they're still fun, great crew. Excellent people.
Overall, this scrap yard offers decent service with fair pricing. It serves its purpose as a scrap yard. However, my only complaint which is concerning, is that the drinking water fountain outside is shut off and covered up, forcing you to either 1.) purchase water in the lobby if you didn’t bring your own or 2.)hopefully remember to bring a couple of drinks from home or 3.) tough it out & pray you don't stroke out.
After walking around the post apoloclyptic desert-like yard in the hot, humid Georgia sun, this is not only inconvenient but potentially dangerous. The lack of accessible water could lead to dehydration or even heat strokes. This is something that definitely needs to be addressed for the safety of all customers.
I understand that it can bring more income in by selling it upfront, but you got to remember, this is 2024 & a majority of the population is living in proverty. Some of your customers can't afford to purchase more than maybe one or two bottles. That definitely isn't enough while working in the direct Georgia sun.
My son has been pulling the parts he needs for his project truck. Today was denied entry because he is under 18. I understand rules are rules, but he has been going there off and on over the last three months. We definitely will not be back.
One of the best junk yards in moultrie you can find parts for your vehicle! I be looking for the Dodge Ram 1500 and fords f150 parts, and I get happy finding and getting the parts I want! I love coming here
They are good pick n pull but prices are high..This was the only photos I took while there but there.They are a very clean and organized and huge pick n pull .
Great experience in the yard! Prices were definitely fair, and they had multiple of my SUV too. The Parts were in good condition too (for my 97) I absolutely love that the website has the rows that the cars are on, saved me a lot of time hunting, and more time pulling. Military (Veteran) discount was greatly appreciated too! The only minor complaint is that the wheelbarrows were kinda in rough shape (and I went the day after a heavy downpour, so the ground was really wet, with dirt, it was muddy) I was also very happy the cars are all up off the ground on rims.
Very helpful staff, will locate and point you in the right direction. They offer a military discount and a membership. I have received random discounts thru texts. Always a good time looking for parts.
Best customer service. You wouldn’t expect an office full of ladies. They are very knowledgeable and sweet! I look forward to my weekly trips. Mr. Horn & Furney keeps me laughing. Thanks for the opportunity to be apart of you guys pikapart family.
Really was surprised when I got there. Easy in and easy out. Everything is nicely organized. Parts needed were available, and the total price will always keep you coming back. Thanks my the business and looking forward to my next return trip.
