Excellent service! In the middle of rush hour, it was nice to deal with Russell. Clearly explained how all worked and extremely helpful. Texted pics as soon as car was dropped.
We got stranded right off the interstate and Russell pulled over to see if he could help. He wasn’t the driver or company we were waiting on but he saw my children with me and stepped in.
He was personable, friendly, and efficient. We greatly appreciate Russell and Epic Towing.
Great guy. Fast service. When everyone else quoted me 2 hours, he got there in 45 mins. I was luckily enough to have a cop pull up behind me and block traffic from accidentally running into me. Price was affordable. Would use again.
Thanks for all your help!
Exceptional Customer service! Got the job done incredibly quick and from the time I called to it the time he showed up it only took 20 minutes. Incredibly thankful having to had this done on a rushed time frame. Definitely recommend.
I don't know how often you become friends with your tow driver. But me and Russell chopped it up for like 2 hours and became boys in the process. Quick, fair priced and efficient.
EPIC TOWING,LLC is #1.The previous towing company failed me several times. Epic Towing Company truly lives up to their name! From the moment I called, their team was professional, friendly, and quick to respond. The driver arrived right on time, handled my vehicle with care, and made a stressful situation so much easier. The customer service was excellent from start to finish. I highly recommend Epic Towing to anyone in need of reliable and efficient towing services! The gentleman was very nice and professional. Epic Towing saved the day. Epic Towing LLC was AWESOME.
Great customer service. It’s never fun when you need a tow truck, but Epic made it as painless as possible. Won’t hesitate to call them next time my car decides to stop working.
They Transported my Slammed 2004 Srt4 to the Performance shop the Other day & Did a Awesome job! I didn't even need to remove my front bumper for transport!!!
Epic towing came out to pick up my Honda last night and the driver did everything he could to make sure my car was handled properly and got where I needed to go , customer service was top notch too. No complaints!
These guys are legit! Professional, timely service. Took care of our towing needs in under one hour. I appreciate and thank them for picking on another towing company that had us out there for four hours. Thank you for coming through with pictures of delivery and all.
Our CR-V needed to be towed and our mechanic referred us to Russell at Epic Towing. Russell was kind and professional, pointing out a couple of potential issues he hoped to avoid by lifting the car. He removed a damaged wheel in order to lift the auto onto the tow platform and expertly sat the car back down at the destination without causing further damage. Well worth the price! We highly recommend Epic Towing to anyone needing this type of emergency service.
Russell got my car winched and towed super fast! He made sure everything was done safely and didn’t mind working with me on the price either. I’ll definitely be coming back if I ever need help again.
Best tow company hands down. You think there is a better one? WRONG! These guys are customer first and they don't say it, they show it with their work. I wish I lived here so I could know these guys always had my back.
The gentleman who assisted us was very professional and kind. He could tell I was stressed and he assured me that everything would be ok. I'm visiting from Tennessee and needed a tow truck. I really appreciate the help. Highly recommend!
Was just able to drive to a nearby auto parts store to get a new battery thanks to Russell from Epic Towing. We thought we’d need to be towed but Russell took a look and tested our battery to confirm we needed a new one. You were patient and took the time to answer our questions and offer us advice on our best options. On top of that, the estimated time to get to us was spot on! Thank you so much!
Russell was a kind person, and prompt communicator- a true professional!
He took care of one of my cars that died on the way to work a couple of years ago, and I called him again when I was in a similar situation this past week. While I didn’t end up needing his tow that day, he followed up with me the next day to check if my car situation resolved.
I would recommend his services to anyone in the market for a tow in Atlanta.
They picked me up from the side of the road in less than 30 minutes. It did cost over $200 though to be towed 2 miles but I was in a bind as you can see in my photo and I am grateful for the fast and friendly service
When I tell You that Epic Towing came through. They came through. This past Friday, my car broke down in a parking deck. I was beyond stressed out because 5 tow companies turned down the tow because the car was in a parking deck and they only had flatbed trucks. Epic towing did not hesitate to go and get my car. Epic towing said no problem. We will get your car. And they did. They saved my day. Thanks Epic Towing.
Called Epic at like 4:30pm on a Friday. They gave me an accurate ETA and towed my car to the shop. Sent pictures and dropped my keys in the shop’s lock box. Shout out to Russell. Car problems suck but these guys are great.
I had a great experience with Epic Towing! They arrived within the promised time, and their representative was professional and highly knowledgeable. My vehicle was safely delivered to the body shop, and they sent me a picture to confirm delivery. I highly recommend them, especially if you need reliable same day service.
Epic to the rescue! When my insurance failed me with their contracting towing and made me wait for 2 hours, this guys is the only one in the area who answer the call and send help with in 15 min. Andrew was really polite and understandable! Take care of towing with care!
Russel was very easy to talk to & delivered my vehicle safely. Given that I am 11 hours away in another country, he made this minor inconvenience hassle-free. He even sent confirmation photos and kept me posted every step of the way. Very thorough and very kind. I appreciate his business. Will refer to family and friends.
THIS GUY IS THE BEST! wheeling bearing went out and my guy here really came to my rescue! great service and good prices will definitely be my go to guy if i ever need any of his services again 10/10
THESE GUYS ARE THE BEST!!! I was in a pinch with an unusual mechanical failure with a wheel on my F150. They could have provided just a tow but their assistance was full-service despite taking well over an hour. Price is great and customer service is absolutely top notch. If everyone in our world had hearts like him, we would all be better off.
I was stressed and near tears trying to find a towing company to assist me. Someone suggested Epic Towing and Russell immediately took care of me! Excellent customer service, quick response, and he retrieved my vehicle from my job’s parking deck with no issues at all. Highly recommend this company!
We slid off the road in Atlanta and our car was not operational. After a quick search I called Epic Towing because of the great reviews. Well, here’s another one.
Russel responded timely, was professional, and courteous. Because my front wheel was not on the car, he took extra time to carefully load and unload my car with damaging anything.
Highly recommend.
Russel was absolutely amazing. He was attentive when he arrived on time, and went above and beyond to tow my car correctly and with care. Thanks Russel, you really are a life saver
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