Express Towing, Inc in
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Address:55 Chandler St, Richmond Hill, GA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Zip Code:31324
Working Time and Location
What clients say about Express Towing, Inc in Richmond Hill (GA)
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I had an excellent experience with this tow company when I needed to tow my jeep to an automotive repair shop, from start to finish. I placed the call, and within a little over an hour, the tow truck arrived—prompt and efficient service. Corey kept me informed throughout the entire process, calling to update me regularly and even notifying me when he was just 10 minutes away, which I really appreciated. The professionalism and care he took while hooking up my car were impressive. He was very careful and thorough, ensuring that my vehicle was loaded securely without any issues. I also appreciated that he took the time to notify me once the Jeep was delivered to the auto mechanic shop, even sending a picture for verification. It gave me peace of mind knowing my vehicle was handled responsibly and with attention to detail. Corey was not only professional but also very courteous and friendly, making the whole experience much less stressful. Because I have had some crazy experiences with tow companies. Customer service like this is rare and truly valued. I highly recommend this tow company for their reliability, punctuality, and excellent customer care. If you’re in need of towing services, look no further!
Jun 12, 2025 -
Jay came out to my home when my car wouldn’t start, and he was incredibly helpful and professional from the moment he arrived. He diagnosed some issues quickly so I was able to star de vehicle. He explained everything clearly as he worked, and even communicated effectively before showing up and after towing the car to the dealership. You can tell he truly knows what he’s doing and takes pride in his work. I highly recommend Jay and Express Towing Inc. if you’re looking for reliable, knowledgeable roadside assistance!
Jul 09, 2025 -
Corey came today to tow my jeep. And he was the most amazing, most respectful and helpful person I have come across when needing a tow service. He could tell how stressed out I was even on the phone call. When he got to the house, he was professional, and respectful. And was able to help put my mind at ease of having my jeep towed. And let me know I was in good hands where my jeep was towed to. I will definitely be returning for future car towing with my second car. Thanks so much for everything Corey! You went above and beyond.
Dec 12, 2024 -
I had the best and quickest service from Jay with Express Towing. He called me while he was enroute to discuss what was going on with my vehicle, and he was able to narrow down the issue. He arrived and quickly took care of the problem, and I was on my way! Super friendly and knowledgeable. I will call Jay with Express Towing for all my towing needs!
Jun 11, 2025 -
New vehicle (2025) wouldn’t crank. Tried jumping with old school cables. Called Roadside Assistance through the manufacturer and Jay with Express Towing arrived in under 30 minutes.. He was able to jump it off with his Hulkman and explained that newer cars won’t always jump with old school cables. He was kind, knowledgeable, gave some advice and did this all on a Sunday. We were very please with the service Jay provided.
Jun 22, 2025 -
Very satisfied with service. Technician was Jay. He texted to let me know that he was nearby. He arrived shortly before eta that was great. He was very cordial and helpful to a seasoned citizen . I wish him much success.
Jun 04, 2025 -
Corey, was very professional. He even reached out to me before he was heading out to get my car. I was impressed with how quickly they were able to take care of my towing issue. I would definitely recommend their service and the price was very reasonable.
May 17, 2025 -
I scheduled a roadside assistance service through AAA, and I was matched with Express Towing. Corey was my service provider and he’s extremely professional, he came within the time he quoted and was very prompt with the service. I would highly recommend this company to a friend or family member.
Jun 06, 2025 -
I scheduled a tow through AAA and got Jay from Express Towing, I wasn't there on site when the vehicle cleas picked up, but communicated with him via text and on the phone. He provided good service and was timely. I'm pleased with the service. Great job Jay and Express Towing.
May 29, 2025 -
My tire picked up a huge piece of metal and was as flat as a pancake. Jay from Express towing was dispatched. He called to let me know he was on the way and asked a few questions to make sure he had everything he needed. My minivan has the spare under the car and it’s very difficult to get out. Jay was able to remove it quickly and efficiently and saw it was low on air so he filled it before putting it on the car. Jay was very personable, professional and efficient. He definitely made a bad situation bearable. Thank you for a great job Jay!
May 11, 2025 -
Yesterday traffic on 204 westbound was a total nightmare! It was incredibly hot and cars were stacked bumper to bumper. Unfortunately, my car overheated and completely stopped working. I’m so thankful for the quick and dependable action of Express Towing and their employee Brandt. He was quickly dispatched, even took the time to call and check on me and give me his ETA. Such service should be commended. Once Brandt arrived his immediate thought was for my safety. I was directed into the cab (the ac directed to my side), as he loaded my car. I felt perfectly comfortable with him and he made our commute to the garage enjoyable. I hope we never need a tow service again, but if we do , we’ll be calling Express Towing.
Aug 10, 2024 -
Corey was Amazing! Very nice, professional and most likely diagnosed the problem before towing to the dealer. Last night my husband had me thinking we bought a hunk of junk but Corey said it’s most likely a common issue and fixable. Whew feeling a lot better about it Thanks Corey!
May 17, 2025 -
Prompt & Professional. Would definitely recommend. Kevin was so nice and went above and beyond in helping us. He is an absolute asset for Express Towing. We couldn't be more satisfied.
May 30, 2025 -
Express Towing was fast, courteous, and helpful. John was the tow truck driver… he arrived right on schedule was extremely friendly and got the car loaded in no time! I appreciate his time and attention to detail. I will definitely call Express Towing if I am ever in need of a tow again.
Jun 02, 2025 -
Corey was phenomenal. I have had a few previous experiences with tow companies and they have never been good until this one. Called with in 5 minutes of scheduling from insurance company. Had knowledge of the shop the insurance company chose and knew of a problem. Took it in his hands to call them and solve the problem. Super professional and wonderful attitude. Would highly recommend for your towing needs.
Apr 24, 2025 -
John went and above and beyond. He towed us to the Subaru dealer, but on the way stopped at the gas station to help rule out low gas as to a cause of the breakdown. He was extremely professional, kind and sympathetic. So if you need a tow truck driver, I would recommend him, only hope you don’t need that service.
May 24, 2025 -
Jay was so kind to respond as quick as he could early in the AM! He updated us on his arrival time and was very efficient with loading my car and getting it to the tire place!! He was awesome!
May 08, 2025 -
Can’t stress how helpful Nancy and Corey were. Amazing service, Nancy was very quick to get me help me figure out if I could be towed from midway to Savannah, I was stuck on the side of the road in the middle of nowhere in midway, she helped me figure out my exact location super fast, very sweet and polite lady. Corey was on his way to me before I got off the phone for my quote lol. He got to me SUPER fast and got my car on the wrecker in less than 5 minutes. I recommend Express Towing to everyone in the area!! Don’t call anywhere else!!!
Nov 18, 2023 -
Corey arrived well ahead of the scheduled time, took great care in loading and securing my bike, and then excellent communication once he delivered it! Thanks for the great service!
Apr 04, 2025 -
Corey was professional from the beginning to the end. Wonderful customer service mixed with skills is something goes a long way especially shen it comes to building trust with customers and not just providing a tow but a good customer experience.
May 08, 2025 -
Corey was fast…with arrival and tire change. He got us back on the road in minutes!!! Thank you Corey, you were amazing and we are grateful!
May 18, 2025 -
Corey was the person who saved our car. I love how his tow truck is very versatile. Corey was very nice and professional. Definitely will use him again.
May 04, 2025 -
I just want to say Thank you again James for getting me and my mom off the side of the road after waiting over 2 1/2 hours for Hide and Seek to show up… Express towing was there immediately after receiving the call.. James went above and beyond for my moms car.. So Thank you again James for everything… I know towing is what you do but you helped get my moms car back under the car port…
May 21, 2025 -
Jay from Express Towing was on time, professional and very informative. I appreciate his promptness on a Sunday! Jay is a valuable person to have on your team!!!
May 18, 2025 -
Corey came today to tow my Audi, and provided great service! Contacted me when he was on his way here, how long it would take to arrive and dropped off my vehicle safe and sound! Thank you again Corey
Feb 20, 2025 -
Unfortunately I had a truck break down on the way home. Express towing was able to get the vehicle towed the same night even with the vehicle being about an hour out. Jay was easy to work with and had an awesome attitude. 10/10 would use them again and recommend them for your towing needs!
Feb 15, 2024 -
Corey was fantastic! He called prior to coming, was on time, and very professional! He also made sure to follow up once my car was delivered at the shop!
May 10, 2025 -
Corey did an outstanding job and took good care of my car. He was very friendly and quite professional. Once my vehicle made it back to the dealership for maintenance, I received a text picture letting me know my vehicle arrived safely. In the unfortunate event that I would need anything else towed, I would gladly call Express Towing again. Thank you, Corey!
Jun 30, 2023 -
Corey came almost immediately after our vehicle broke down. Delivered it to the shop that we chose and sent a photo once it was dropped off. Would highly recommend express towing!
May 17, 2025 -
Scheduled a tow for roadside assistance through my insurance company. Received a confirmation that it would be 90 mins to 2 hrs, which seemed unusual since it's a Thursday. Got a follow up confirmation text saying ETA would be at a time certain about100 mins in. 10 mins after said time I called for status and was told they had to cancel because they had no trucks in the area. In 2 hrs they could get a truck here? Despite having my cell number. Email and State Farm app they never called to cancel. They should have never accepted the job if they couldn't fulfill it. But what is worse they never attempted to communicate this. Was just like oh well sorry we're a bunch of incompetent individuals. No way to run a business. Hope State Farm takes them off their list of reliable companies because they are not. Thanks for leaving me stranded on the side of the road for almost 2 hrs.
May 16, 2025
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We will buy your car in any condition:
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