I’ve been a customer for years always fair and easy to get rolling. Highly suggest I’ve had multiple cars from here never had any major issue out any!!! and that’s rare now days…
My son bought his first truck today from Jay and Mike. They were very helpful, nice, and gave my son a great deal on the truck! The whole process was quick and easy, and my son loves his new F-150!! Thank you guys for taking such good care of a first time buyer.
10/10 will be recomending to all friends and family. Very transparent on financing took his time to get me the best deal from the bank that worked for all parties best car buying experience I've ever had!
You need a ride, scratch that A DEPENDABLE RIDE?? Ion even know why you're still reading this cos if you knew what I do, you need to be on the way or making that call!!! Holla at my guy Mike..jus saying..... I'm
I bought my first car from here and was super nervous . They were so kind and patient with me. The explained it all so well and made the process very easy. I’m sending all of my friends and their parents here. Thank you guys so much!!! I love my new baby!!!!
This place is great! We went to go get first car and mike was a great sport about everything. Even came to sell us a car on his offday. Great place to buy a car.
Amazing service!! Incredibly kind and honest about their cars and the condition they’re in. They’re the reason I was able to buy my first car and I will always be incredibly grateful for that!!
Honest and trustworthy dealership. We bought my daughter’s first car here - Mike was easy to work with and very fast! Highly recommend for anyone looking for someone transparent, honest and easy to work with.
wow, my interaction with Cumberland Cars left me with a loss of words. I’m helping a relative with their car search and I am in the market for a second car myself. I called to ask if they have carfax available for their inventory. Some dealers post it automatically, others you have to inquire and they’ll send it no issue. Immediately after asking, I kid you not… he hung up in my face.
I called back because I was honestly shocked and wanted to give the benefit of the doubt. I listened primarily to his inflection and tone to see if I could sense sincerity… to which there was none of that. To add to that, I was given a nonsensical apathetic excuse as to why the call was “disconnected”. So it left me believing it was indeed intentional because patrons inquiring about basic information and yes or no questions boils his blood that much. It’s probably time for a career change. So, if you’re in alignment with my stance… this would not be the place for you.
IN MY 41 YEARS OF LIFE, THIS IS BY FAR THE BEST CAR DEALERSHIP IVE EVER ENCOUNTERED!!!!
Im a hard person to please, but THIS PLACE EXCEEDED ALL MY EXPECTATIONS! I literally left in tears (happy ones of course)
JAY (SALESMAN) is the mannnn! Super nice, not pushy, extremely knowledgeable on vehicles and hands down the best salesman on the planet.
This is a great place to shop for a great used car. J is very down to earth and welcoming, and not some scammy dude trying to sell you everything on the lot. Everything was smooth and upfront, no hidden details or anything. If you're searching for a car, be sure to add this place to the top of your list!!
The transmission went out on our van while we were traveling in GA to visit family. The cost to repair was more than the van was worth so I went through the process of selling a less than functional vehicle while 9 hours away from home. The folks at Cumberland answered the phone, gave us a fair offer, were prompt at pickup, and were pleasant to deal with. When other places wouldn't pick up, wouldn't call back, gave an insulting offer (insult to "injury" around Thanksgiving was irritating at best), or would have taken hours of waiting around, Cumberland helped us make the best of an unfortunate situation.
Wow, what a great place to get parts! Scott at Cumberland is AWESOME! I called needing a list of parts and all the literal "nuts and bolts" related to those parts. I went in the next day and Scott remembered the phone call and everything that we had discussed the day before to the precise requests that I made. When I returned to pick up the parts they where ready as promised with no wait. The team at Cumberland loaded them for me with a smile. I got what I think was a great price and I KNOW was great customer service at Cumberland. I believe you will too!
Thanks again Scott
I'm a mobile auto mechanic and I recommend Cumberland used auto parts because of their strive to meet everyone's needs according to what they have and also according to what they don't have. If they don't have the part you need they will direct you to the parts place that does. They definitely have 100% customer satisfaction guarantee.
Called for the part I needed. They had it, pulled it, and placed it in the car for me. Everyone was very welcoming and really nice. They took really good care of us! I will definitely come here again!
Great friendly service. Employees in the office were helpful in person and on the phone. Not only did they have the part I was looking for when no one else had it locally. The helped me locate another part that they didn’t have with another company.
Great people. I have purchased several parts. Scotty and Jeffrey are a great help the prices are good. I have always been greeted kindly and great by the staff I would recommend Cumberland used auto parts to anyone. Keep up the good work.
Brett Smith
Please please please I'm begging you don't buy from this place. I bought a transmission from them and the transmission went out I have called them for over a month and the lady Alice kept saying they will give me a call back when the owner comes in. She or the "OWNER" never returned my call. So I had made a complaint to my state office about this company's behavior. Listen if you are a BLACK WOMAN or MAN please buy your parts from another company because this company is rude and they parts don't work well after their "30 day warranty"
First they delivered the wrong parts then they never sent the right parts after being told to call back the next day to get it taken care of. 1 month and at least 15 phone calls later they never got it straightened out nor did they fulfill their promise to pick up the wrong parts and refund the money.
Scott was very friendly and helpful. He found the part I needed right away. Great pricing! Would definitely recommend! I will be going back. He also will make a suggestion where else it is available if he doesn't have the part you may be looking for.
Upon arrival, call or text the number so someone can assist you right away. The friendly staff, Jeffrey and Scott, helped me find the parts I needed and even helped me remove it from the vehicle. The price was unbeatable and I would definitely go there again.
I had a really bad experience with this company the 1st time I met them, I bought 2 engines and a transmission. I gave them the information the vin number on the cars that I needed this items they send me the wrong engine and also the transmission that I had from them it was a bad transmission is been 3 weeks and they still have not been able to replace it. I have drove all the way from Macon to Marietta 3 times and still they haven't been able to provide the transmission, they are very unreliable and I will not be doing business here any more. Scott is a nice guy until you actually have to asked for what you paid for and not the wrong engine and the bad transmission they sold me. I have done business with other companies and this one by far is all about the money and no customer satisfaction.
The nicest people at Cumberland used auto parts! I called from out of state and they had the part that I needed, arrived there just before closing
part in hand and the price was RIGHT. I will definitely do business with guys again.
I don't ever write reviews but for this I had to. I am a student at Southern Poly and needed to find a broken solid metal part for a class. They were more than accommodating and i felt like they went out of their way to help me out. He actually hopped into the loader and went out to break a lower control arm for me. If I ever needed spare parts for cars, I would definitely go back here. Very good business with very good people.
I was looking for a wheel for my son's car. He bent his. Although they did not have the part the little lady who answered the phone spent several minutes locating it through one of her competitors and was then nice enough to even give me the phone number. I was awestruck with how nice polite and customer oriented Cumberland used auto parts was in every way. Thank you.
Rick Pentecost
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