When I broke down on I-95 last Saturday in a 45 foot motor coach, Kauff Transportation Systems was recommended by my repair shop. When I called them the lady was professional and informative. As conveyed to me and on schedule, David showed up in a big beautiful rig, more than capable of towing my coach. He was awesome and he made a very difficult situation much better. Thank you!

Don Wright

10/09/2024 00:01:17

I hated getting my truck towed today, but Chris clapp was just awesome. He's a people person, he was very Informative. He knew what he was doing. I'm getting out of being an independent, and thinking about applying for a towing job with Kauffs. Do something different. He says they're a great company, but this dude was great with me today, I just appreciated it. Hopefully he sees this or someone lets him know about this review, 11/4/24.

Rob Wood

11/12/2024 23:20:15

I would give them ten stars if I could. Their customer service is next level. I called them on a Sunday afternoon with a broke down truck needing a heavy wrecker. The lady that answered the phone was awesome took all my information down put me on a brief hold to check with dispatch clicked back over and said she had a truck headed to me. I know that’s what they all say right. She was kidding in less than 30 min the wrecker was pulling in. The driver was awesome too. Very caring and eager to make sure we were comfortable first and foremost. And then began doing what he does best getting us hooked up and home. Would definitely recommend this company to anyone. Hope I don't need them again but I definitely know they will be there if I do.

Josh mckee

12/18/2024 02:19:54

Very professionals, smooth process, great service. Our truck had an accident and within an hour our truck was in its way back. Reliable service.

Jesus Montenegro

10/02/2024 17:40:36

Kauff’s was great. My clutch went out Christmas Day. They came, towed my car 1.5 hours back to my mechanic and couldn’t have been any more pleasant and helpful. Thanks so much for making a tricky situation so stress free.

Devon Nola

12/31/2024 23:21:02

Tow truck operator William Cook was awesome. He did a great job with our tow. You need an operator that knows his stuff ask for him!

Raymond Spinosa

01/18/2025 22:35:38

WOW. I can honestly say without any reservation, question or doubt that Kauff’s is by far the best Towing company on the planet. I say this because from my first contact with Billy in the office and ending with David my Tow Truck Driver Operator, it was the most professional, courteous, respectful and remarkable tow experience you could have imagined. Those two are rock stars and really know how to deliver Outstanding Excellence in Customer Service. All of my expectations of how I wanted my tow to go were more than met. They were by far extraordinarily exceeded. I could not have believed that they would or could do such an exceptional job. At the end there was nothing they could have done better. They did it all with proficiency, perfection, care and concern. It all began when I spoke with Billy to inquire about a tow. Right off the bat I was impressed that all he cared about was what I needed and at what time and place. He never said “let me check my schedule to see if we can fit you in.” Instead he said “where and what time is convenient for you and I promise we will be there.” It was all about me, not him. It felt so good that he put me first and he made me feel like I was an important and valued customer. That is what great service is all about. And true to his word, the Kauff’s Tow Truck arrived at the exact time and place that Billy promised. It was so thoughtful that they respected and recognized me and my time commitments and did not make me wait or make me have to call them to see where they were or why they were late or worse yet be worried that they might not show at all. That too is what great service is all about. Then I met David whose clean, well-groomed and professional presence made a strong first impression. And not only was his appearance sharp, so was the Kauff’s Tow Truck. It was super clean, highly polished and detailed and shiny. It was immaculate and it was clear that David took much pride in the way he and his truck looked. I thought if they take such good care of their equipment that they too will do the same with my vehicle. After David politely introduced himself, without delay, he went right to work. It was very obvious he really cared about treating my vehicle with care as he began preparing it to be towed away. He made sure to protect it the best he could so as not to cause any damage or dings. From my untrained eye I could tell that David was very knowledgeable and experienced as he worked with high energy while doing quality work without any wasted effort or time. He knew exactly what needed to be done and he did it with expertise, enthusiasm and high quality. He took no shortcuts in his work and double checked everything for safety to ensure the tow would be perfect. If that was not enough, I know he did everything he could to make me a very satisfied customer, which he did. As it turned out, it was a perfect tow and a perfect experience. Thank you Kauff’s. I was so lucky that I chose Kauff’s Towing. From beginning to end I was treated with the utmost in respect and courtesy while receiving customer service that was out of this world. They did an awesome and amazing job and for me they should be the role model for all Towing Companies on how to give exemplary customer service in a towing business. For this review, Kauff’s is well deserving of more than 5 stars and I give them my highest recommendation and praise along with my promise that I am now a Kauff’s Towing Customer for Life.

Mark Hammer

08/15/2024 15:58:40

These guys were professional, very well priced, and our work truck was towed well within the time range they initially provided. Vehicle was handled with care. Simply said, great company and highly recommended

Demond Burks

12/24/2024 01:43:50

Alex was very professional great attitude and polite. I was blown away with funny personality. If your ever in need of a Tow or impound Kauff's has all the equipment to take care of your needs in a professional manner.

Mitch Vermillion

12/17/2024 03:20:44

I didn't get the driver's name, he was super friendly and polite. They arrived sooner than est time. Checked my battery, attempted to jump my truck. The gal that took my call was sweet, answered our question without putting us on hold and their prices fair. Id recommended this company.

Jessica Crowley

10/30/2024 07:58:44

Fast, friendly and dependable towing service. Amazing person who came out and serviced my vehicle. He took his time, although it was raining, amazing service provided. My car made it to the destination safely. No complaints. I recommend this company for your towing needs.

Kemet Queen

09/02/2024 18:48:27

My experience here was the most unprofessional I have ever encountered. The heavyset woman was very rude, nasty, and confrontational. Our car was totaled and was taken there by FHP. We went to get our belongings and was meant with so much hostility by this woman. She has serious issues and my message is if you cannot provide professional service then stop contracting with FHP or police. People like myself have already experienced trauma and injury due to an accident then have to come in to this place and dealing with the lack of unprofessional and nastiest.

Skylar Rose

12/27/2024 23:44:02

We had an amazing experience at the Port St Lucie /Fort pierce ! office. I especially enjoyed working with Casey -He helped to make our experience more pleasurable in an uncomfortable scenario performance towing helped us, and they were great as well

Lisa Joy

12/23/2024 21:03:49

Kauff's tow truck driver Kyle arrived on time to collect my vehicle.He was very polite and totally competent in securing my van and taking it to the repair shop..I would definitely ask for Kyle if I need service in the future from Kauff's. He is very capable and professional in performing Kauff's tow service..Thanks..

Ian Bridgemahon

10/16/2024 14:28:50

Truck #8 was great. He arrived quickly after we called, was friendly, knowledgeable, and had all necessary tools to complete the job professionally. I would definitely use you guys again shall the need arise.

Al Garcia

10/22/2024 21:54:09

When my *private school* bus broke down I thought I'd be stuck for hours sitting with it, but Kauffs was very prompt in getting a truck out to me to save me & my bus. My driver, Kyle, was a really great guy... very professional & polite. First thing he did was offer me a seat in the cab (in the A/C) while he got the bus hooked up. I watched him in the mirrors, he made sure to get everything hooked up to the bus correctly for towing, double checked everything and off we went. Being a professions driver myself in very picky about others driving, but he was a very courteous driver and he safely returned me, and my bus, back to my school in one piece. And even got the bus parked where I didn't think it was possible to put it. Great Experience with Kauff's.

Irene M

04/03/2023 22:29:55

They showed up even faster than what was anticipated. The man was super friendly, super nice. Got my daughters keys out of her car within a couple of seconds was very courteous and friendly very pleased with the service.

Susan Thiele

09/11/2024 17:30:39

I rarely write reviews but I feel this is necessary. I want to thank Kauff's for their prompt service while we were disabled on I95 with our 45' Motor Coach. Your service technician Justin, was incredible. He was polite, professional and competent. He knew everything necessary that needed to be done and he didn't skip a beat. He lifted our coach with the utmost of care and brought it safely to the service facility. We can't thank Kauff's and especially Justin enough. Thank you for a painless and fantastic experience.

Traveling Motor Coach Gourmets

12/28/2022 01:51:42

Justin came out to Vero beach to tow me all the way to Nextran in Orlando. He was extremely knowledgeable and friendly. Justin understands the frustration and stress drivers are going through having to be towed and he is upbeat and accommodating. He is a good driver and I felt secure knowing my truck and trailer were in good hands. Thanks Justin and Kauffs towing for making a bad situation not feel so tough!

Tawsha Hooper

07/11/2022 19:02:13

With Kaufman‘s towing was excellent. The driver was appropriate. He was helpful. Excellent with his skills. I just wanted to say thank you to Kaufman‘s towing if I ever need it again.

donald little

11/06/2024 22:45:28

My tow driver was super sweet and helpful, as I had my two tiny and scared pups with me. I’m very greatful that I was picked up quickly with kindness and care! Thankful for your company :)

DANIELLE

10/22/2024 21:45:34

Excellent experience. Came in less than 15 minutes. Friendly and knowledgeable driver. Helpful during a difficult situation. Brand new truck. Would recommend for your towing needs!

Raquel O

08/25/2024 17:27:20

Great service! Emergency Roadside Assistance contacted Kauff to tow my disabled vehicle. Sherman from Kauff’s was great. Sherman kept me informed of his arrival and actually arrived 45 minutes sooner than Roadside assistance estimated. Sherman jump started my car, got it up and running without the need for a tow.

Tam Iam

08/25/2024 19:11:59

Hired them to load a truck/tractor onto my trailer first thing the next morning. When the arrogant wrecker operator showed up an hour late (his first call of the morning), he said I needed to hire one of their smaller wreckers in addition to him, to get the truck out from where it was sitting. I said no, and that I’d tow it out with my own tractor where he could get to it and I’d do it in less than 10 minutes. He got mad and left! I couldn’t believe it! I towed the truck out of the yard, and up the street a thousand feet using my aluminum trailer ramp on my truck as a tow bar and loaded the truck with an excavator that someone had near by. These guys suck and are a shame to the industry!

seth comley

11/06/2023 21:53:03

Prompt service, arrived on time. Will, the driver was kind and cordial. Listened to my concern with my car's low clearance. Actually the lowest price from 3 companies I contacted. Thank you.

Dawn Katzmann

09/25/2024 15:59:03

Broke down on Christmas and they came got me no problems

Chris Bedessee

12/31/2024 23:40:59

They were responsive, polite and more than a fair price. No bad things to say at all.

Michele Deyoung

01/16/2025 13:34:18

Needed a jump and they were right around the corner. They arrived much faster than expected and got us up and running in seconds. I appreciate them for sending Adam out for the help.

Adam Trefzer

10/17/2024 19:02:20

Quick to get to us, fair rate. Only 4 stars because the driver wouldn't drop my employee off at hotel after dropping our semi off at shop. Would have been 2 miles out of route to do so.

Luke W

08/06/2024 18:09:41

Managed to blow out two of my tires the other night, called to schedule Kauff’s to come out in the morning. Adam was very prompt, let me know he was on his way and was even able to lighten the mood and remain positive despite my current situation! Adam’s keen eye also noticed that a separate tire was not in good shape and would need replacing, which I was not even aware of. Don’t think I’ve ever seen a tow happen so quickly and efficiently and I knew my vehicle was safe with him. He was even able to navigate St. Lucie Battery & Tire’s tight parking lot in the midst of construction.. will never use another towing company other than Kauff’s! Thank y’all!

Dominique McGarrah

08/16/2023 15:15:04

Address:	8920 Glades Cut Off Rd, Port St. Lucie, FL, United States
Phone:	+1 772-466-0800
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 336 Reviews
ZIP Code:	34986
Open Hours:	Open 24 hours
Popular times:	Wednesdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Open 24 hours
Tuesday		Open 24 hours
Saturday		Open 24 hours
Thursday		Open 24 hours
Wednesday		Open 24 hours

Kauff's Towing-Transportation JunkYard in Port St. Lucie (FL)

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