Sanford auto salvage Mr.Travis is an amazing person who went out his way to grab the part I needed right then and there with no hesitation. Very respectful
Whatever you do stay very far away from these people. Very rude, bought parts for my car that did not work at all. There looking to TAKE your money, no be reasonable especially for USED parts.
Amazing here! Got a great part and a 6 mt warranty for a great price! Guys here were super great and not mean like others when ur a woman try to buy a part!
Been in this business for 25 years, this is far and away the worst customer service and vendor experience I have worked with. Will not do business again.
Great customer service. Travis was quick to provide prices and stock availability. Parts were as described, exactly what I needed. Excellent salvage yard with competitive prices! Will come again when I need more parts.
I recently purchased seatbelts from Sanford Auto Salvage, and I had a great experience! Travis was extremely helpful throughout the process—knowledgeable, efficient, and courteous. He made sure I got exactly what I needed and made the whole transaction smooth and hassle-free. Highly recommend this place if you're looking for quality parts and excellent customer service!
Called and talked to the counter person about the door I was interested in. I was assured the door was in great condition with no scratches, dings or dents. When I got there he said they would take it off the car and bring it out (I told them that I would be in my way and be there in 15 minutes). It took them 45 minutes to take the door off and brought it out. The door had major scratches and multiple dings. The guy who took it off got pissed that I said this is not what was described and I didn't want the door. I understand it's a junk yard but don't lie about the condition just to get me there.
Extremely helpful did not have to wait long for thr part I needed. Thr gentleman that helped us verified the vehicle info multiple times for the correct part. Very happy!
Travis sold me a set of audi wheels claiming they were good and when i took them to the tire shop 2 of them were bent and not fixable, called the office the following morning to ask for a refund and they refused and said ill only be able to get store credit
I had a fantastic experience at Sanford Auto Salvage. From the moment I called, the customer service was top-notch. The staff was incredibly helpful, answered all my questions, and made sure I found exactly what I needed. Once I arrived, they were quick to assist and got me taken care of right away — no long waits or confusion. It’s clear they know their inventory well, and they truly care about helping their customers. I’ll definitely be back and would highly recommend them to anyone needing parts or salvage services. Great place, great people!
I am very impressed with these guys. I needed a specific "red dot" sway bar only found on a specific trim of RX-8. I found this junkyard through car-part where they had an affordable price. They are quick to answer. While they are pretty busy, they did pickup. Anyways, I made the 2.5 hour journey to see the RX8 and chance that it was what I needed. Turns out it was but it was buried behind several cars These guys used a forklift and moved several cars to lift the RX-8 and retrieve the sway bar... in under 30 minutes! I have no idea how these guys do it.. but I am impressed. The whole process was pretty seamless from check in to check out(less then an hour) and I was able to inspect the part on the car before buying. I would recommend them.
I visited Sanford Auto Salvage today to pick up parts for my 2014 Jeep Cherokee, and I have to say, my experience exceeded my expectations. Let me break it down so that anyone who’s considering this place knows exactly what to expect.Customer Service:I called a couple of days ago to inquire about parts, and the person I spoke to confirmed they had the specific vehicle I needed. They were upfront about the fact that this isn't a "you pick" junkyard. That was fine with me, but what impressed me was that the gentleman offered to help further by allowing me to text him pictures of the parts I needed. Now, I’m no mechanic—far from it—so I wasn’t even sure of the exact names of the parts, but he didn’t mind. He guided me through the process, which was a huge relief. This level of service right from the start made me feel confident that I was dealing with a professional, customer-focused business.In-Person Visit:Fast forward to today, a Saturday. I called in the morning to confirm, and he told me to come on by. When I arrived, the place was busy, and understandably so, since it’s a weekend and not all the staff work on Saturdays. Despite that, the guy at the front desk was super gracious and didn’t make me feel like I was being rushed, even though he had a lot on his plate. I really appreciated that. He even had someone walk back with me to help locate the parts.A Word to the Wise:Here’s where I want to give future customers a heads-up. If you're going to be walking back into the lot (and depending on what part you need, you might), come prepared. It’s Florida, and we’ve had rain nearly every day for the past week, so the ground was muddy. If you’re like me and not expecting this, you’ll want to wear heavy-duty shoes or boots, plus pants and a long-sleeved shirt. Trust me, the mosquitoes back there are no joke—they had a field day on me! I’m pretty sure they ate more than their weight in my blood. So, be ready for that if you’re heading back there in this kind of weather. A little preparation can save you a lot of discomfort.The Parts and Prices:As for the parts themselves, the prices were more than fair. In fact, I was pleasantly surprised by how affordable everything was, especially considering the current market for used auto parts. I found what I needed, and the parts were in great condition. It’s clear that Sanford Auto Salvage takes care to ensure they’re offering quality items, not just random junk.Final Thoughts:All in all, Sanford Auto Salvage provided a fantastic experience. The staff was helpful, the service was personal, and the prices were very reasonable. Yes, there are a few challenges, like navigating a muddy lot and battling mosquitoes, but those are things you can prepare for. If you need affordable, quality used parts for your vehicle, I can’t recommend this place enough. It’s a business that clearly values its customers and provides solid, straightforward service. Just remember to pack your bug spray and boots!
On the phone all sounded GOOD, but I won't believe it again. Don't forget that Ken is a junk salesman, so if he says something that sounds too good to be true, it probably isn't true. I am giving 5 stars because Chris and the older gentleman were very accommodating to my needs.
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