What clients say about GLE Scrap Metal - Orlando in Casselberry (FL)
Lady that gives the money is such a sour person always throws my money with disrespect it’s honestly the most disgusting a person I don’t know treats me
OTR drivers stay away from this place I will never come back here again there is only room for two trucks to wait outside you have to back in from the street to get on the scale then you move forward and then back up to the portable dock to get loaded I checked in at 8am and got loaded at 1pm very disorganized and lazy workers I had another load that I was going to do but I cancelled it because of these guys made me miss my reload for taking to long
Again stay away from this place if you have a load to get out of here cancel it and find another one
I called today to get some simple directions so I could be prepared to drop off my scrap metal and not hold anyone up. The woman who answered the phone was extremely rude and arrogant. All she kept saying was, “Don’t enter at the one with the big GLE sign.” The problem is, there are big GLE signs on every gate! I was just trying to ask which entrance to use and get some basic clarification, but she was dismissive and clearly didn’t know what she was talking about. For a first-time customer just trying to do things the right way, I’ve never been treated so poorly. Terrible customer service and an awful first impression.
For semi truck drivers to pick up and deliver is no good long waiting period of time, also there is no parking outside in the street barely for 2 trucks, the forklift driver was nice and friendly though
WORST PLACE EVER WAITED OVER AN HOUR JUST TO GET REJECTED THEY MAKE A BIG DEAL OUT OF EVERYTHING YOU TAKE THEY WANT PAPER WORK ONE EVERY SINGLE ITEM PLUS THEY PAY CHECK !
I came to the window and asked to see someone in sales to buy material. The guy after listening got me an email address.
That is what is called real service. I don't have enough negative stars to give you guys
Even the system won't let me post if I don't select at least one star
This is my go-to scrap yard in the central florida area because of the price they pay, along with the service provided. It's a pleasant experience here and you can't say that for other yards such as 419 scrap Metal. Big shoutout to MAX! He is simply the man, and will treat you like family. A positive attitude is contagious, and he knows this well! Thank you Max and fellow team.
Refused to allow me to recycle because I was not wearing closed toed shoes. Policy is not on their website so I was quite annoyed to go out of my way to get to their location only to be turned away because of my foot attire.
I have been going to this scrap yard location for 4 years now. The employees are all great and very friendly. If you’re looking for a great scrap place look no further than GLE in Cassleberry!!!
Sat at stop sign and waited nobody came over so I pulled in and started unloading and guy on fork lift said I was a bumdass for not waiting and refused to pay me so will never go back again. Did I mention they DID not PAY ME!
Petition for all of us to park our cars sideways and block their roads instead of them constantly blocking ours, because either way no one is going anywhere. These people suck and utilize a public road like a parking lot.
I figured I would try this scrapyard since it was closer to the job site. I will never make that mistake again. There is absolutely no service and the staff is absolutely no help whatsoever. I tried to ask for where they wanted me to put stuff or go to. I was told someone would be over to help me. There was one person waiting in front of us and after 45 minutes nobody came o we to talk to either of us, even though there were workers everywhere. I finally ended up just leaving. I usually go to Trademark on Kaley street.. they are very efficient and helpful and I was in and out in less than 20 minutes. Trust me it’s worth the drive.
I delivered here this morning prepared for the usual scrap yard bs, and it wasn't. The staff were on point. Arrived 07 15 with a full 53' of cardboard. They had me unloaded and out of gate by 08 00. I'll come back anytime.
Wouldn't give price for bare bright copper over the phone. Guarantee they're wanting you to come in and accept their lower price rather than take it elsewhere. Glad I found out from a phone call instead of a wasted trip. Scam business, avoid.
If my job was to ever send me back to this place I will $110% decline to pick up any load from here. I got here at 10:58 I'm just now about to leave about 2:00 once I get my paperwork. This little strip is super duper busy I'll never pick up here again
These people let their drivers create unsafe conditions on the no-pass road in front of their business. If you witness it, please call the police and report it to OSHA (via their website) so the company will face fines and legal penalties and their willful and open disregard for public safety will hopefully cease. I have attached a photo of this company breaking the law and completely disregarding the safety of the public. Because of their truck illegally parked in the road (with hazard lights on so they knew they were creating a public hazard), a school bus behind me was forced to dangerously pass it in the no-passing zone, since there was no space to turn around. This company has a disgusting level of disrespect for their community. Take your business elsewhere.
Was hesitant to come here after reading a Few bad reviews but because of time restraints i ended up going anyway. My god was I absolutely shocked with the amazing customer service! A gentleman named Nick helped us thru every part of the process with tons of patience as i had never done this before. Not only that but I showed up close to their closing and he totally was still super nice. Nick has an awesome attitude and is extremely helpful!!
This place is actually pretty decent. The rates are pretty good and service is performed in a somewhat timely and generally safe manner. The office staff is always on point. The ground is typically free of tire killers but be vigilant.
Would ABSOLUTELY decline any loads picking up from here again. I have been to numerous scrap metal facilities and NEVER has it taking over 5 hrs to get loaded. It's usually a quick process, but not here. If you're a truck driver, make sure you have enough time on your clock, because you just may run out of hours here. HORRIBLE experience here. Wouldn't recommend for truckers. Oh and a hideous check in process....
I’ve been going to the scrapyard for almost 15 years. Best scrapyard in Orlando. They pay top dollar. And are very helpful and knowledgeable. For my most recent times there Nick has been a great help and makes the experience more enjoyable. Thank you GLE!
Not one to leave negative reviews, but come on. Plenty of reviews about them blocking roads, but it went one step further today when this truck going down 436 had an incredible amount of scrap flying out the back. Made a nice scratch on my new paint job!
Also if you zoom in, you’ll see the driver on their phone. Driving something that big and heavy. Nice.
They used to be great but they've went down hill so much.
Only thing I have to say is if you get there at 4:15 don't bother. You'll get yelled at, at 4:30 bout how they close at that time when you've been waiting. They've lost my business forever.
Never going here again. Rude service, long waits. I see 4 out of 5 yardmen not wearing a mask. So I don't wear one. Then the guy without a mask says hey you got to wear a mask. I say, how come you're not wearing one? He says I work here you don't so you can take your stuff elsewhere if you don't want to wear a mask. One thing I can't stand is someone pissing on my shoe and telling me it's raining outside. So I went somewhere else. The hell with these bums.
Operation hours are till when employees decide... pulled up at 420pm gate was being locked i mentioned sign beside gate states till 430 and guy laughed and (said call there is nobody in office to call.. )was a happy customer not anymore..very unprofessional
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