What clients say about Richies Autobody & Gullotta's Towing in Englewood (FL)
I needed some trailer help so called for towing to assist with a lift on an incline. I didn't want to cause damage on an incline since my chocks were sliding. They came out and assisted. Showed me a few things I didnt know also. They were very nice and professional. I recommend this company for the area and surrounding areas. If I ever need assistance again, I will indeed give them a call.
I was almost stranded with the kids at the circle k in englewood due to nail in my tire . Adam seen me struggling to put the plug in my tire and came over an did it for me . We cannot thank him enough for his act of kindness. I would have been waiting hours for family to come . Thank you Adam !
My name is Carl Huber. Gullotta towing tow my car on Aug 29th.i and I was very satisfied with the job. My thanks to Adam for his professionalism. He is clearly professional and and cares for his customer. Keep him!
THEY TOWED MY DISABLED 34 ford street rod and were excellent.Very careful with the car and put it in my garage.The driver Adam was excellent.And the price was excellent.I will use again if needed and told all my friends in our street rod world.
I was there yesterday to get an estimate on a small hit and run. They gave an appointment for today. Two guys checked the car. Coded me $1,400 verbally. I requested an estimate in writing, he said they can’t afford computers and they don’t do that. I said ok: “please hand write one on your business letterhead.” He said: “we don’t do that.” How am I supposed to get the money back from my insurance?. How do I know what I am being charge for? Joke of a business!
This guy told me he would be to me in 30 minutes, and he lied!!! He was there in half the time, and got me and my truck home safe and sound even after my expedition leaked transmission fluid all over the place. Thankful for these guys! Would 100% recommend them to anyone and everyone. Fair prices, cold A/C in the cab, and entertaining conversation to boot! Thank you so much again! I appreciate you showing up so fast!
Only reason they got 3 starts was the tow truck driver was nice and they used a flat bed. Truck towed 4 miles and in lott less than 24 hrs and cost...$267!!!
$75 admin fee..... For what??? If you have a choice.... Don't Use Them!!!
Would not recommend this place anyone. They took my car for body work from Hurricane Ian and told me to drop my car off they were ready. They had not ordered the parts and my car sat for 2 months before I finally had enough and picked it up. They are rude, unprofessional and the work they did had to be redone with paint correction by another shop. Awful place!!! BEWARE
After having my car for several weeks, I was informed that they could not do the work. When I asked why they didn’t tell me that three weeks ago (the last time I called, and hadn’t heard back), so I could find someone else, the owned asked if I was “pissed”. I said yes, he said find someone else, and hung up. Incredibly rude, no return calls. Poor way to run a business. I’m glad that he hung up🤦♀️
My 17 year old daughter broke down while coming home from the store. We immediately called for a tow truck and we’re told it would be about 45 minutes. No problem, that’s a reasonable time frame. It was a Sunday even a little before 8pm. I went to where she was broke down and waited and waited and waited. Fast forward to over a 3.5 hour wait, a neighbor graciously helped us. We spoke to the tow driver several times, each time we’re told another 45 minutes. We got home just before midnight and the driver finally called to say he’d be on his way!
A 3-4 wait time is ridiculous, especially after being told multiple times it will be another 45 minutes. Unfortunately there’s not another tow company open in the area on a Sunday evening.
I had a work vehicle breakdown and needed a tow to a different town. When I reached out to Gulattoa's towing it was in the evening and the gentleman who answered assured me that they could perform the service and that he would leave information for the morning so they could take the vehicle where it needed to be. Morning came, no call so I reached out to the office after waiting all night and most of the next day. I was informed that they were not be performing the service for me with very little explanation. A gentleman named Gary was rude when I questioned why I was given poor information. I was nice in my inquiry but he hung up on me. I can understand if the driver was not well informed on the night shift but the lack of professionalism in handling my issue or even trying to help me find other alternatives was surprising.
My car died at my home without warning. I called for a tow and was assured that a truck was on the way. Deejay arrived moment's later and quickly determined my only problem was that my battery was a full year beyond dead and quickly advised I go straight to Walmart to replace the battery without turning the car off. One hour later, I was operating at 100%. Thank you Gulata towing....and DeeJay!
Review related to recent towing. DJ went above-and-beyond to assist! The level of customer service DJ offered was impressive and not found often these days! Thank you DJ! Shawn (U-Haul)
Great people who are a asset to our community.They are fair and trustworthy. My personal property was safe and my vehicle was safe. I was extremely Impressed with the help they gave me after bouts of hospitalizations I went threw. I will always have them in my speed dial if I need to be towed! I can't put into words how great thier company is! I strongly recommend them if you are in need of a tow! Thank you all at Richie's!
Gary of Richies Auto Body helped get me my pickup back on the road after being struck from the rear. Fortunately, damage wasn't major and Gary & his shop were able to finish repairs within the time estimated, and at reasonable cost. Looks great, too! I hope I'll not need his services anytime soon but it's great to know that his reliable & reasonable services are available. Thanks Gary, well done!
Consumer Beware!!! One star is giving them a benefit.
Runs in paint, chip marks just painted over, new chips in paint, unbuffed painted areas, Bondo/primer noticeable at all edges, removed fender well and never reattached it with the clips.
All the rookie mistakes you wouldn't expect. This was their final product. I have the pictures to prove it. The staff is very rude and any comments are taken negatively and very rudely addressed.
These guys do amazing work! Great customer service, Gary even called me on the weekend because I had question. Best price in englewood and you can really trust them. I highly recommend this shop
I highly recommend Rich's Auto Body! The owners, Gary and Patty we're very friendly and accommodating. The estimate was extremely reasonable and the work was perfection. Thanks to you both for your help😎
A pleasure to work with, (and they'll work with you). Very professional and knowledgeable. Their work is superb. Overall, a very good experience. Five stars !!! :-)
Friendly and courteous people. Only went there because my car was taken there because of an accident. I had to wait for a ride and my car was totalled so i cant comment on the workmanship or level of skill. Would consider taking a car there if need be.
Great family owned business. They are very caring and understanding to your needs during a already rough time. I highly recommend them for all your towing needs.
Took my 2004 Mustang to have the front bumper painted, new headlights installed, and a chin spoiler put on. When I saw my car I did not recognize it. The paint job was Exceptional and the installed lights and spoiler were perfect.
This was done in 1 day! Gary who does the estimates and writes up the service orders is Superb. Easy to talk with, knowledgeable, accommodating and a 'straight-shooter' In a nutshell, someone you can trust.
My wife could not believe how good the car looks. I'm still smiling. : )
Yes..... I highly recommend Richie's Auto Body in Englewood, FL.
Gregory Coats
Great experience. Very fair, transparent in their pricing and options to fix my car the right way. I would highly recommend, especially as a working mom they took the stress out of getting my car fixed and worked around my busy schedule.
These people are good honest people. They really care about thier customers and will work with honest people. My car was totaled and my insurance wouldn't pay thier fees, but they worked with me through the entire process.
I brought my car in he looked it over and gave me a price , made me wait 2 weeks to get my car in for the work then up'ed the price by 20% when i brought the car in for the work. He dident look at the car again just up'ed the price from the office this guy is full of crap just like most body guys, Im glad i dident leave the car there as after seeing his work it SUCKS and other people also told me he is the worst so in retrospect i guess i got lucky and by the way the owner's name is not even Richie there is NO Richie
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