I want to thank Bob-e and the team for great customer service and for helping me in every step. If you looking for auto parts don't hesitate give them a call they will definitely take good care of you. Money well spent. Keep up the good work.
Parts came in quickly and packaged immaculately. I have zero complaints. Nick, the sales rep that helped me with my order, was very professional and helpful taking extra time to locate specific parts for my order. Will be buying from them again in the future.
Got me out of a bad brake situation! My only car, 3 kids, called everywhere within 3 states and he had it to me within 12 hours. AMAZING and it went in beautifully! Life saver seriously.
Nick H.'s service was extremely prompt and attentive. He demonstrated knowledge of the subject and answered any questions that arose. The Prime Line Auto Center team appreciates the service. Top marks for him.
Real smooth process to make the transaction happen on a very large part being shipped from their location in Florida to our dealership in Columbus ohio. Jordan's customer service and salesmanship were on the best level. We will for sure be looking two parts box for anything we need in the future.
First time buying from parts box and WOW what a great customer experience/service, Nick went above and beyond to accommodate my needs, very knowledgeable on parts I was looking for, fast and efficient, transaction was effortless very pleased with the level of professionalism, I will definitely be doing future business with them. Thanks Nick.
I made a purchace on ebay and the exact parts in the listing were sent but the seller broke the end off the roof rack rendering it useless and unusable. Partsbox will not contact me back and ebay is refunding the money.
Nick is absolutely awesome!! He follows up, solves issues with a part, is proactively helpful to give solutions... all while keeping a cool. Totally TOP!
I had a great experience purchasing from Parts Box. Our agent was Nick, he was very knowledgeable, and helpful. I would buy from them again. Highly recommended.
“Parts box” is the best place to get used and good quality parts! This company has absolutely excellent customer service, very attentive and professional staff. I highly recommend it to everyone.
Jacob was very helpful and searching down an engine for my 2003 F250 even though he did not have the part he helped me locate and sourced another engine from a different yard definitely recommended. Thank you again for your time and your great customer service as I was on the phone all morning long calling multiple different Junkyard yards and you pull it yards and not one of them offered to helping hand to find in source and engine from a different yard greatly appreciated and thank you for helping out the little guy
Jacob was very helpful and helped me with my order. Items were shipped same day and I am very satisfied with entire order and will be shopping with them for all my auto parts. They had the best price. Thank you, Jacob!
Amazing, amazing customer service from Bobby with Parts Box! He went above and beyond for me trying to find the right part. Talked me through the process, followed up, etc. He definitely knows his stuff and is very good at what he does. HIGHLY recommend. Do not hesitate to use this company and ask for Bobby!! ⭐⭐⭐⭐⭐
Great service, came from Miami, everything was as they said, spoke to Jacob, very helpful. Definitely recommend, everything came wrapped and properly packaged.
Bob-E was so helpful finding me the right part I was looking for. Not only that, but their price point was better than any other place I checked! My part was flawless and in perfect condition as he said it would be. He made sure I was satisfied with my purchase and was very kind and pleasant to speak to. Good honest people here! Thank you!
These guys are top-notch! I had a couple of issues on my end and they were super patient. Awesome customer service! The item showed up earlier that promised and as described. Thanks Bob-e!
Leaving this review before receiving the item as I’m sure Bobby will have processed my order correctly and in a timely fashion. He was easy to work with and a great communicator. Would do business again with Parts Box OEM.
Very shady people. Ordered a complete replacement door and door was stripped down and had no interior trim, they told me this how they sell parts. Now have to spend more money and find the right parts. No disclaimer on website and told I have to pay $300 in shipping to return. Spoke to a couple autobody places locally and both said they have never seen a door sent without trim.
Easy transaction with Parts Box and particularly the service and response from Bob-e... I needed some info on canceling an order & expediting shipping that was hard to navigate through eBay. Bob-e stepped in and answered all my questions and was quick to respond. The price & value of the purchase was super competitive. Like when you can ring all 3 bells: Good, Fast & Inexpensive. Would / will purchase again!!
Bob-e was absolutely amazing! I had a lot of questions about the parts I needed, and he was super patient, knowledgeable, and helpful throughout the entire process. Great communication, fast responses, and genuinely kind service. If you’re ordering parts and want someone who truly cares, ask for Bob-e. Highly recommend!
5 Stars Excellent Vendor! Great communication and very professional throughout the process. Bob-e answered all my questions promptly and made the transaction smooth and easy. So far, I’m very impressed with the service and look forward to receiving the product. Highly recommended.
I would first off like to thank Bob-e from partsbox for his professionalism and customer service. He has gone above and beyond to help assist me. He provided me with prompt and very helpful service. I am extremely satisfied with the customer service I received from bob-e. Highly recommended and I hope to deal with him in the future 5/5.
Extremely happy with the service and ease of ordering with Jacob at Partsbox! Was able to speak with him over the phone about multiple parts I needed and he described them in great detail, even texted me photos of them before and after dismantling the parts. Completed a bank wire transfer to pay and went smooth with zero issues. They even built an impressively solid pallet for freight shipping to ensure no damage. I’ve ordered from several salvage yards over the years and this is honestly one of the best experiences I’ve had. Parts were exactly as described when they arrived. Price was reasonable as well! 10/10 would recommend Jacob and this company to anyone!
To any one who is reading this posting . If you don’t buy from parts box you are making the worst mistake of your life. First Bobby-e you are Mr. Customer service !!!!!! You are the real deal. You found always of working with me all the time. Gob bless you. Even when I was pissed about the bumpers you guys had sold. You took the time to calm me down and look for ways of helping me. Daniel as well . You guys were incredible. My pallets arrived flawless. Let your pallet guy he is an artist. What an amassing way of having everything sent. Mind you I’m in Puerto Rico!!!!!!!! No damage to any of the items ordered. On the Englewood location ask for Bobby!!!! He is the real deal!!!!! Daniel is in the other location in Florida believe is Trenton. Because of Bobby I’m able to fix my car. He always took the time to talk to me, relate to what I’m going through and most important trouble shoot any thing that came my way. Perfect execution of customer service. I wish they had more parts of what I needed to buy it all from them. Short or long term I will always try to buy from parts box before going any other place. Bobby God bless you are a kind individual if you are not he the General Manager they should make you a GM immediately . Daniel, mil gracias por tu ayuda y asesoria. If you read all off this then don’t think about it any more and call Bobby ! You won’t regret it!
I ordered a set of leather seats for my Ram and a few other parts . Parts were in far better shape than i expected the packaging was top notch went above and beyond to ensure they arrived unshaved via truck . Parts are exactly as described and promised .Will do business with Bobby again(already have ). great to deal with .thanks for all the effort with pics and pricing and shipping
