NAPA Auto Parts - AP Auto & Truck Parts in
East Palatka (FL)

I called Napa yesterday and ordered a egr gasket from JR the manager and JR didn’t bother to ask for my name or number just told me it would be in tomorrow so I gave him my name to put on the part anyway and when I called them up the next day to find out that he didn’t even order my part so I will no longer shop with Napa after being a customer for almost 20 years! Worst manager ever!!!!

My car was disabled for two months. I finally took it to be repaired then picked it up. Car had old gas in it so I stopped by NAPA. The sales guy helped me get the best brand and it worked like a charm.

Napa is always the right choice for parts!! Seriously great employees, I didn't catch the name of the guy that helped me but I needed a bolt for my bumper, he searched for 20 mins to find one and just let me have it! They aren't the cheapest, but you get what u pay for!

Watch out if you buy from NAPAONLINE - I bought a 2 pack of bulbs, but the website sent the store a phot of a single bulb in the pick list. So the Wife unit was handed a single bulb after driving 21 miles each way to get it. This confusion is caused due to the lazy staff not using a photo of the actual PRODUCT IN PACKAGE. The counter person saw a photo of a single bulb on the invoice, and that is what she was handed- I fault the web team for this. The dealers always say it is not their fault- but it is- NAPA peeps are too lazy to input data correctly, and the counter people do not read the part list accurately. BTW- this same review was submitted to NAPAONLINE and they refused to publish it. I never got my second lamp; but i only got half of what I paid for. The store owner did offer to meet me half way- but even driving 10 miles each way is more than the value of the part. Watch out for NAPA- they will do you wrong and not make it right.

Amazing service and open an hour before any other auto parts store in the area. Was stuck in Palatka needing a part and NAPA had me sorted out before the sun was even fully up

Pricey but had the majority of the parts I required and very knowledgeable staff, very courteous...

Actually my husband stopped in to see if they would like to donate to vets Freedom Fest and sure enough they were willing to give a prize. Thank you so much for your kindnes for our veterans.

Wasted my time stopping hete and hope to not return. The store is a mess, very disoganized and dirty I waited for 2 people to look for a part which the computer showed the store having in stock, part could not be found, left smh and empty handed

Because of these guys and my wife getting the part info on YouTube University, we have A/C again. Our Tacoma has almost 200K miles and this is all it's asked for, other than the usual oil change.

Great guy behind the counter he was very smart and helpful

I needed a new battery for my Ford Escape. At first, I went to Advance Auto but was told by a worker who came out to the car that he couldn't check it because of the location of the battery. He didn't even try. I then went NAPA and the man behind the counter came outside side and checked my battery right away with no problem. He also gave me a jump. I purchased a new battery at NAPA which they couldn't install, but my son did and all is good. I highly recommend NAPA! GREAT CUSTOMER SERVICE!!!

Super nice girl, even gave my puppo some treats😁

Always polite and very helpful staff. Always has my parts.

Great place for service From friendly helpful people. not a lot of products in the store front

Good experience but they didn't have what I needed

Great place and staff all very helpful very intelligent crew well recommend

They're very knowledgeable and helpful even though they could not give us what we needed they gave us an option to look elsewhere and where they told us to go was able to help us.

Wealth of knowledge there,just don't let Steve S. send u with the wrong parts, ha ha..

Small town original parts store where the parts guy doesn't need to know what year make and model very experienced counter people been there since I was a kid

Always great! Friendly and knowledgeable staff and almost everything in stock.

Great store friendly people been shopping there 30+ years 10 out 10

Great people,they even carry heavy duty truck and trailer parts, friendly service, they actually have Napa know how.

My husband had some hard to find hydraulic hose and fittings made here. They were very knowledgeable and made just what he needed. Great service.

Very knowledgeable and friendly staff. Didn't have the exact belt I wanted in stock, so they gave me a higher quality replacement for the same price. Worked better than the original.

I went there and bought some parts, they gave me the correct parts I asked for, but at check out I asked for a military (that all the other part stores give me) discount. The girl at the pay counter said it was to late, and that I should have told the guy that wrote my order. Have not been back since..

Great place to purchase your Auto parts, they really know what they are doing! NICE PEOPLE ALSO!

I had picked up a set of break pads for my car from another auto parts store in town and they gave me the wrong set. I went to NAPA and they gave me the correct pair the first time. They even gave me a few tips on how to install them. Really friendly staff and the prices are about average. Clean store and plenty of parking.