Joe came out and moved a few sheds for us on our property. Was there on time and did an excellent job. Went out of his way to make sure everything was done exactly how we wanted. Professional and Polite! Would recommend them highly!
Driver Joe - Towed 2008 F250 Lariat 6.4L Diesel 4x4 SuperCrew w/8ft Bed. The power steering pump siezed and tower through the belt I replaced on the side of the road and limped to the exit. Joe was able to find me without any issue, get me and my dog Zelda loaded up in the cab and hauled back to Winter Haven from Ellenton, FL. Made the whole experience much more tolerable. Thanks again Joe!!
Best towing around. Called to have my car towed to the dealership after my water pump broke. They were very time efficient. Chris F. was the tow truck operator. He was very knowledgeable, helpful and professional. I would highly recommend Boltons for your towing needs.
We had a complicated multi-drop tow. Bolton’s, and the driver Chris and dispatcher Logan, were very helpful and courteous! Basically they got us out of a jam. Great outfit.
Bolton's towing was wonderful! Honestly first time I'd ever had to have a vehicle towed. Joe was awesome! Prompt, on time, quick with the load up. Being in the middle of the Chick Fil A parking lot didn't make it easy. But Joe knocked it out like it was nothing. Truck was loaded, paperwork completed and off to it's destination within 15-20 minutes! Great experience and will prioritize using Bolton's towing and requesting Joe as my driver should services ever be required again!
I am so grateful for the team at Bolton’s Towing service! Joe came to tow my car when I got stuck in a ditch. Joe was very nice and efficient. Logan the dispatcher was very nice and quickly got help to where I was. I definitely recommend their service!
Predatory towing attempt. At approximately 1:00 a.m., a driver from this company attempted to tow my truck from a public residential street in Haines City, FL, directly in front of my home. There are no posted “No Parking” or tow-away signs on the street, and the vehicle is fully registered and legally parked.
I immediately told the driver I would move the vehicle. Despite the vehicle owner being present and compliant, the driver continued attempting to hook up the truck anyway.
Towing from a public roadway requires authorization from the City or law enforcement. The driver had no police order and no city authorization. Instead, he claimed that a private tow company sign posted at the community entrance gave him authority to tow from the street, which is incorrect and misleading.
This appears to be a predatory towing practice, relying on late-night hours, intimidation, or residents being asleep to remove vehicles without proper authorization. Residents and visitors should be extremely cautious if this company operates in your area.
Update in response to the owner: The attempted tow occurred at approximately 1:00 a.m. on Sanderling Street. My vehicle is a legally registered personal vehicle, not commercial and not an RV, and was parked on the odd-numbered side of the street directly in front of my residence.
Sanderling Street is clearly posted with “No Parking This Side of Street” signage on the even-numbered side only. There is no signage prohibiting parking on the odd-numbered side where my vehicle was parked. After reviewing the Highland Meadows II CDD parking and towing rules and the posted signage on our street, my vehicle was parked in compliance with those rules.
Despite this, the tow operator stated they had authorization to tow my vehicle and that I could be subject to towing in the future. This directly conflicts with the posted signage and the CDD’s published parking rules, and the experience felt unnecessarily aggressive and your attempt to “educate me” in your response to my review falls flat when you’re clearly not following the published rules of the private CDD that you mentioned. Congratulations, I’ve now set aside my week to file numerous complaints with the City, County, FHSMV and CDD.
Chris F towed a 10x15 shed to my house. He did an amazing job in placing it exactly where I wanted it. He was extremely professional, and very nice. I highly recommend Bolton’s Towing Service!
I cannot say enough about this company and people. I was in a bad situation where my car was taken and abandoned in the winter Haven area, and I am in Jacksonville. I happened to find them via Google, and had to communicate long distance and asked if they could help. I spoke with Logan on the phone and he was super helpful and reassuring and set everything up for the next day. I got a call from Chris, the tow truck driver the next day at the exact time they said I would hear from him. He also was very reassuring and empathetic to my situation. He kept in communication throughout the process and secured my vehicle and got it to where I set up storage, and sent me photos with constant updates. I got to tell you he really set my mind at ease and was super helpful. He and the company went above and beyond my expectations and if I were in the Winter Haven area, I would gladly use them again. I highly recommend them.
The team at Bolton provides excellent, professional service. Chris helped coordinate vehicle relocations at a multifamily property I manage during a parking lot project, and he made the whole process quick and stress-free. He was personable and genuinely care for the property being moved— a rare quality in tow companies. Highly recommend—thank you!
I want to give this company 5 stars, but I especially want to highlight the work of Chris F. He was professional, friendly, and very careful. My car is very low, and I was worried about the bumper getting damaged, but he explained everything he was going to do and took his time to make sure everything was done right. You can tell he really knows what he’s doing and cares about the customer. I’m very satisfied with the service. Highly recommended
After 2 other towing companies failed to be able to tow my vehicle. I called Boltons and was reassured they could safely get my car to the dealership with no damage and would be to me in 30 minutes. Joe arrived within the time frame I was told and had my vehicle on the flatbed with ease. When he arrived to the dealership he even sent me a picture of my car to assure me it had made it there safely!!! I know who I will call for any of my towing needs in the future! Thank you!!
I have a rare car with alot invested into it so when it comes to tows and who to use naturally I was nervous. Called Boltons which by the way I was referred by another towing company, and they were very nice on the phone gave me the estimate right away and had my tow driver to my location in less than 30mins. The gentleman I met today his name was Joe. This guy was a class act with the personality to match . He kept me at ease when I informed him about my car and my expectations. I was amazed by his professionalism and skill when it came to transportation of a lowered vehicle. This guy takes pride in his job and provides a great service while doing so
When you need a Tow call Boltons and ask for Joe!!!
In the unfortunate moments you need a tow, Boltons is fast and reliable! Got to us quick and took great care of our car. Used every precaution for security!
We had our suv die and called Boltons. They were quick to respond and help us. Both Eric and Chris F. were great. They got our vehicle home and provided suggestions for additional services if we were to need it. Great customer service!
Called for a tow of my disabled vehicle from Haines City to my home in Lakeland. Was promptly picked up within an hour and brought to my house by Chris F. Very professional young man put the vehicle exactly where I wanted it and with extremely courteous and friendly customer service. Will use this company again with no hesitation.
My daughter was in a accident & Chris F from Bolton's was great! Even with the amount of damage to the car, he took care to load it on the rollback without scraping the back bumper. He called me when he was on his way & to tell me he would be right there. My daughter was so distraught over the whole thing but he took the time to come give her a fist bump & words of encouragement & to tell her he would take care of getting her car where it needed to go. Just all around a really nice & good guy. In total from being called & arriving on scene was 15 mins tops.
My car just broke down just south of Groveland. Called up Bolton’s and they came out very quickly. Joe got my car hooked up and home quickly and without damage. My car is lowered. I was elated to see them take the time to use wood planks to make sure my bumpers and exhaust didn’t scrape. Thank you Joe for your help!
My car wouldn’t start tonight. Figured it was the battery, so I tried to jump it. Left it connected to the other car for 10 minutes and it wouldn’t turn over. So I had to call for a tow.
Joe came out. He asked me what the problem was and I told him. Instead of towing me, he brought out a powerful battery charger and started it right up. Instead of charging a lot more to tow it a longer way, he saved me money.
I not only appreciate his willingness to save me money, he had a great attitude. He showed up, all smiles, and totally pleasant. (This is huge for me as it was 9:30 at night and many people wouldn’t be too happy about having to step away from their families to take a call.)
Professionalism and courtesy. It was the best I could have hoped for. They’re my go to people from here on out.
The passenger tire and rim just came off while my son was driving. He was stuck in the mudslide the road, less than a mile from home. After calling other towing companies, Boltons’s was fair in price and was there within 1/2 hour. Joe was caring and had him out of the middle of the road quickly. Joe was professional, helpful and understanding. Thank you Joe. I definitely hope you don’t need a tow truck, but if you do, Bolton‘s towing service is the way to go.
Chris was absolutely amazing to work with! He was incredibly fast, highly professional, and went above and beyond to make the whole experience smooth and stress-free. From the very beginning, he made me feel like family not just a client. It's rare to find someone who combines efficiency with such a warm, personal touch. I couldn’t be happier with the service and would recommend Chris to anyone without hesitation!
Things happen in business and Boltons handled the situation like professionals should. I can’t stress “PROFESSIONAL“ Enough ! I own Economy Crane and Rigging and business is hard enough already!
It’s great to find a company like Boltons to come in, handle business, and charge a very acceptable rate! Josh made things happen and Tyler was very easy to deal with! We will be doing work together again!
This is a predatory Tow company. That targets semi trucks. My truck was towed 15 minutes after parking it while I was at Publix. There is no signage specifically saying no semis as well as I spoke to the manager of Publix who is unaware of the no semi rule. By the way they left the box trucks, fire truck and towed the two bobtail truck. Owner operator. Kevin admitted on camera that they target semis not the drivers and they don’t have to put up signs that says no semis. I beg to differ. As you told the other guy to take you to civil court. I welcome the honor buddy. I’m at the liberty to hold you responsible to do better.
Chris F from Bolton's towing was very professional and detailed on the towing process. My daughter vehicle needed towing to the dealership and Chris made my daughter and I feel at ease about towing her vehicle and he walked us through the entire towing process. Good workers like Chris F is very hard to find. Great job young man. I hope the owners or higher ups read this review. Chris F seems to be an asset to Bolton's towing! Thanks Chris F!
AWESOME FAST SERVICE; I recently got into accident and after calling Boltons they were on the scene within 20 minutes and had me home by 10. Courteous service from Chris and Daniel these guys helped me and were very pleasant to interact with. Thank you for your service and I recommend you guys 5 Stars.
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