EXCEPTIONAL SERVICE!! Integrity, reliable, very responsive, Nelson and his staff are the best! Shawn the driver very knowledgeable and helpful. They care which is so rare for a company.

Jana Cauley

06/17/2024 12:19:22

First I would like to say that this towing job was not necessarily typical. My 2016 f-250 got stuck in the mud. Yes, it is 4 wheel drive and after all is said and done, it was likely my fault due to the fact that I placed the truck into 4 wheel drive when I needed it but did not lock the hubs until after my tires dug themselves deep into the mud. Circumstances for my situation was helping a women and her two young teenage kids after she ran off the road. As I was driving by, I saw her wheels spinning and the vehicle in an awkward position. I got stuck after getting her out. I called 3 other towing companies prior. They each asked how far off the road I was, and followed by explaining that they would not go off road. I called Millennium Towing and the owner, Nelson, was extremely polite and very engaging over the phone. He did not hesitate for a second in agreeing to support my situation. Because of the locale of the scenario, I didn’t have an address. He was familiar with and was more than pleased to accept a text with a dropped pin from google maps. This is a rare accommodation when dealing with these types of businesses. Two trucks arrived to assist. The first one to arrive was the larger truck. The drivers name is Chris. I didn’t deal too much with Chris during the work but he was very knowledgeable. He knows his job well and because of that, it might be easy to confuse his confidence with arrogance but given the situation, regardless of what personna may have been portrayed, his knowledge was more than welcome and I wouldn’t have it any other way. Nelson, the owner, showed up shortly after. We quickly began developing a game plan. I had a 25 foot, 5000lbs strap that I offered up for use due to the length of the pull and we did use it. We worked on the pull for almost 3 hours in the rain using various types of pulls. Before the final attempt, I was ready to give up. I told Nelson that I’d give him 50% of the agreed total (based on successful extraction). The sun was nearly down by this time. The mosquitoes were thickening the air and I was hungry and tired because I fought it for over an hour before calling them. Nelson, was an absolute professional and genuinely wanted to get me out of the hole. He said, “let’s keep trying. I’m not leaving till I get you outta here. Don’t worry, the price isn’t changing. We’re getting you outta here!” These words were said with high energy and confidence but in such a manner that even I was convinced. The very next try was a success. I couldn’t believe it. Nelson, the owner and face of millennium towing, is a true professional. A modest and humble man who works like he’s being told what to do. Mud or no mud, If I need a tow within his service area, he’s the guy. Unless you know a tow company or owner of a tow company that has these characteristic or comes close, don’t make a mistake and call anybody else. As crappy as the situation was, working with Millennium Towing made it feel far better than it actually was.

Raj Siewrattan

06/01/2018 18:18:40

I purchased a used shipping container from them & was charged a very reasonable price for delivery ! To My Surprise, The company Owner delivered It to Me, put it right where I requested it with NO property damage, in a very tight area ! I would Highly recommend this Company for All of Your Towing needs ! Thanks... Tony Stewart ( Not the Racecar Driver ! )

Tony Stewart

05/16/2024 17:23:11

Very professional personnel. They did a great job, for the best price! Thank you for your service.

Jesus Bermudez

07/03/2024 17:58:11

Called these guys on a Saturday and they came out within a hour for a f550 stake body tow prices are affordable 5 stars!

Manny Watson

06/29/2024 20:49:02

Great experience with this company I will use them in the future thanks Nelson &Hellen

Unihop Corcelles

05/14/2024 17:49:58

My husband needed help with his truck and Nelson came out and was excellent. This place is not a joke, Nelson was honest, reliable and fair! He also informed him of another issue he saw, which helped saved him some money. They are better than than going to a dealership for repairs. I would recommend them to anyone who is in this area!

Tameka Brown

09/17/2023 20:25:43

Absolute garbage experience. Owner is on a high horse and we got into a verbal altercation over the phone for his scam of a business he runs. If you ever get into a car accident DO NOT LET THEM TAKE YOUR CAR. Tell the police you’ll wait for your own tow truck. They’ll tell you one price in person then when you release the car it will be a completely different price. I don’t care about paying the amount I did but I was definitely led to believe it would be a specific daily price so I felt lied to. The owner threatened my husband, got into it with our tow guy too, so that’s when I called him myself. Overall, seriously do not trust this scammer. He doesn’t care about people and just wants to up-charge you for any little inconvenience. Oh and definitely have CASH Only cause he won’t accept anything else. Ugly experience.

pahola zamora

10/09/2023 22:15:36

not impressed at all. I do a lot of reviews and try to give good reviews, but in this case, I can’t say one good thing about this company my wife was in an accident couple years ago wasn’t her fault. She was the victim. The vehicle got towed because it was totaled to this place, and then they put a lien on her license drivers license on top of that to where she can’t renew her license or renew her vehicle registration until she pays off a bill that shouldn’t even be charged to us offered us $250 payoff, then gotten an argument with the guy because he was being a jerk then they told us when I went to pay it off now two years later that they work with me on the payment to bring it down but instead they stood firm at $535 is what they tried to charge even though the DMV said $513. this place is putting liens on peoples drivers licenses in their registration to get their money. This should be illegal especially when it wasn’t towed there by the customers choice it was taking there without their permission. I give this if there was an option for a negative star, I’d give it, beware stay away because they will suspend your license in your registration to get what they want. Outrageous unreal.

Timothy Caster

11/15/2023 18:52:59

10/10 will be using this company in the future if needs be very friendly nd understanding

Jakharr Dukes

07/01/2024 21:13:54

Our totaled car was towed here, they came out and helped us get our personal belongings without hesitation. It was greatly appreciated

Ty N Ebony Ware

04/26/2022 20:27:36

I would personally thank you and your crew for saving my Damsel in Destress at the show today! I know you have a hard job. Many blessings to you and your crew. Thanks so much

Brian Leja

07/23/2023 15:42:36

First person I call for any of my tow needs is millennium! Always a phone call away for me! They’ve also been such a huge support with my semi truck parking so when I come home I know my truck is in a secure lot and don’t have to worry about leaving it at a truck stop. Thank you Millenium Towing for everything you’ve done for me!

Austin Chancey

10/13/2023 01:16:42

Nelson handled my issues, was honest when I over paid, and went the extra mile. 5 stars, wish I could give 6 for stand up service

Thomas Ford

10/29/2023 21:18:59

Wow super fast and affordable too totally recommended

Stephanie

06/28/2024 03:10:06

Very good service provided by Nelson from Millennium Towing. He was very supportive and helpful and understanding when my car stopped in the middle of the highway late night. I really appreciate his help. Thanks Nelson and Millennium Towing.

Mohammed Mudassar Ali

12/01/2022 15:27:23

Having my car towed by Millennium towing was the best experience I’ve ever had with a tow. They responded quickly and were very polite and professional. Nobody ever wants to be towed, but if you have to be towed, Millennium is the absolute best you can get. I highly recommend them.

pookiedee2

06/03/2022 20:27:31

The man that towed my Tahoe was a saint..he helped me out greatly and during a very hard period of time I was going through..all I can say is I’ll definitely be using this company from now on if I need to again. He was very professional and very kind and that’s very rare to find in this industry so I highly recommend this company. Thank you so much!!!!

Mike Cavalier

10/16/2021 00:37:32

Five stars are simply not enough to rate Millenniem. Every aspect of the company deserves more. They do an excellent job at an excellent price, arrive as scheduled, have the knowledge and expertise to do their job, are professional in appearance, communication and execution in all areas of their chosen field and treat both the customer and their automobile with honesty and respect. Nelson's (owner) integrity as a man comes through in his company and his associates. Trust Millenniem and you will not only be pleasantly surprised, but your faith in the goodness of the human soul will be rewarded.

Sandra Knight

01/24/2019 04:16:12

Employees are very kind and nice people. I love their service and recommend it to everyone

Dasha Dvoinikova

10/18/2023 22:27:04

This company needs to look into getting new drivers. As I was driving home from my daughters gymnastics class tonight on i4 we were in the middle lane when one of the wreckers came up behind us. Apparently he didn’t think 83 mph was fast enough and began to tail gate me. He then proceeded to turn on his brights. He then turned off his brights insured on his wrecker lights. As he went around me he turned his brights back on and almost ran us off the road. I tried to call the company an complain unfortunately they hung up on me. 🤷🏼‍♀️ Guess they didn’t care that one of Their drivers endangering the lives of a family of five.

Jessica T

09/12/2019 00:05:12

I used them today and their service was prompt and professional. I would recommend them at Millennium towing. Rev. Hugh StrAfford

hugh strafford

10/19/2023 23:27:17

Not there fault I got towed !! But the people was very nice especially the guy with glasses wish I remembered his name keep him employment great person!!!! Very respectful guy!!! Great experience!!!

Alan Moates

12/19/2020 06:23:44

Great people to work with

charlie fountain

09/16/2024 21:28:17

Amazing family they talk super professional and it took only about 10 minutes to get here

katherine morales

10/12/2023 19:24:36

I called and asked a question not even pertaining to his shop and he politely answered my question if you ever consider webbs towing dont these guys seem wholesome and like they Generaly care for their customes.

isaac jenkins

09/27/2021 22:05:41

Nelson, and Lilianis are both such wonderful people and I’m so happy that they were able to help me with my car. This is a family owned business and they treat you the way anyone wants to be!

Hazel Morrin

03/15/2019 22:46:16

They did tree you like family my son car tow there they over charge you said the police department charge 85 dollars to take your car saint that to my then charged 120dollar on top of that and then the say there going charge for storage the wass not there over and then they set charge per hours 6hours minimum and I toll then the being there only 4hours so there croo I will going to the police the department to notify this.

Steven Santiago

08/30/2019 20:23:35

Had a vehicle impounded by a friend called 1hr after it was towed was told to call back at 12 which was 7 hrs later then asked price said it was an enormous amount and charged for storage after 6 hours even though I was told to call 7 hrs later in order to charge me only took cash put me off another day for more money should be removed from serving polk county as they are unprofessional and crooks

Wayne Sconyers

04/19/2021 17:11:41

The driver came out to meet me and was very helpful retrieving items out of my smashed car great service

Dean Menendez

03/15/2022 17:48:23

Address:	3115 Morgan Combee Rd, Lakeland, FL, United States
Phone:	+1 863-450-6717
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 73 Reviews
ZIP Code:	33801
Open Hours:	Open 24 hours
Popular times:	Saturdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Closed
Tuesday		Open 24 hours
Saturday		9:00 AM - 6:00 PM
Thursday		Open 24 hours
Wednesday		Open 24 hours

Millennium Towing At Lakaleland Inc JunkYard in Combee Settlement (FL)

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