Quick, friendly service. Vaughn was very nice and waited for me to arrive as I didn’t live in the area. He also took good care of my vehicle and through everything. Will definitely use them if I ever need a tow in the future. Thank you!
Great people to deal with. My parts were ready for pick up when I got there. They loaded my parts and helped me secure them. Definitely worth the drive ti save the money.
This place should be your first call if you looking for a tow. I called to have my truck which is huge a Chevrolet Avalanche 1500 and the person who answered the phone was was polite and professional and had a truck at my house in about 20 minutes. The person driving the truck was just a professional and polite I feel bad i forgot his name. I live on a dirt road and have a gate he made it in no problem and could only tow it from behind cause of where I parked it. But he manovid like it was nothing and had my truck up on his in mins. Total time 15 mins from my gate and maneuvering around all the trees on my property and we were heading to the mechanic. The price was unbelievable and probably unbeatable. There now in my contacts and will be my go to guys. I ***HIGHLY RECOMMEND*** these guys. Sorry I forgot your name. I'm the cancer guy. Lol. Thank you for your service. I had delivery guys who yelled at me for having to come through my gate with small vehicles. But if your reading this and need a great service and want a great price these are 100% the guys to call. Thank you.
P.S. I put special vehicle towing because my truck is the size of a city bus.
Your towing person is rude I don’t know if he with or black but he is rude don’t keep repeating but where is the car if you not going to allow me to get my words out , I’m trying to explain to him where the car is located he isn’t giving me room to talk and started raising his voice not allowing me to speak and get my words out I get it’s early in the morning but he needs to learn to calm down when talking to customers that’s insane to get frustrated with a customer when they are try Their best to provide the information to you guys, I came on politely to him but that’s out of control and if someone is telling you that you are getting aggressive check your tone don’t deny it because if I started to talk to you that way sir you would feel like I’m doing to much aswell called lasted 6 minutes smh if you don’t like your job say that but let’s not be rude I have been through way too much and now this smh learn to be kind and patient please I always deal with you guys and never experienced anything like this
Unbelievably kind gentleman & shows up 15min early (not late)
Knowledgeable, knew how to simply unlock my Neutral - prior towing service had no clue
Better prices too
Just became my go-to
GOAT
Vaughn, the driver, showed up within minutes of calling for a tow. He was very friendly, professional and he quickly secured and transported our van to the dealership. Highly Recommend!
Both the customer service and roadside assistance were amazing. A major “thank you” to Von, the gentleman who assisted us tonight. He gave us a deal after he came later than the estimated time of arrival. Quick work, safe work, and his customer service is amazing. Said it himself, “customers come first.”
10-Star Service! Best Towing & Recovery Came Through Like Champs – Vaughn the Towman Is the One!!!
Let me tell you—Best Towing & Recovery is in a league of their own! From the moment I made the call, the experience was smooth, fast, and beyond professional. But the real MVP? Vaughn the Towman.
Vaughn showed up with confidence, , skill and a calm energy that instantly put me at ease. He handled everything with care, explained the process clearly, and had me back on track in no time. It wasn’t just a tow—it was a whole experience.
Vaughn is sharp, respectful, and has that quiet charm that makes you pay attention. You can tell he takes his job seriously and genuinely wants to help. Trust me—you want Vaughn on the scene when you’re in a jam.
Best Towing & Recovery, give that man a raise. He’s top-tier, and so is your service. Highly recommend!
I have a 2001 Ford Expedition I cannot bear to part with and my letter carrier backed into me, crushing my flawless 24 year old bumper. I have spent hours combing salvage yards and Best Auto is the only one that was truly professional and helpful. All of the yards are an hour plus away and none will take a picture of a part to send you - except Best Auto. Great people and highly recommended.
Had a fantastic experience with Best Towing & Recovery. Customer service was amazing and they went out of their way to help and actually ended up saving me money in the long run. They could’ve easily taken advantage, but instead really helped me out and were so much help. Would highly recommend and I will definitely be using again and recommending to anyone I know.
Great service from family owned business they have quality parts and best of all stand behind their products, if they dont have it they will try to help you find any part ,Great old fashion quality service from Bert and his staff highly recomend this place. Wish I could give 10 stars Pete .h
This company towed my vehicle with no knowledge after I placed a note in my window that I was having my car towed due to the water pump going out. I just purchased the vehicle and I do deliveries. I had to take pictures of my vehicle for the purpose of driving for UPS using my own vehicle. Upon arriving at Best Towing and paying $536 for a tow fee , I was told by the rude racist lady in office on 11/20/2024 that they aren't responsible for the damage done to my car caused by them . I explained to her I did not purchased this vehicle with a bent frame nor a brake leak. The guy who was in office with her moved my vehicle with a forklift and stated it was the only way to move it. Once my vehicle was moved to the front of the business I noticed why the bald mouth lady said they aren't responsible for my damages . They were neglectful with my vehicle in their possession and now I have incurred a major repair bill they are responsible for. I have filed a complaint and provided pictures to the BBB of my vehicle when I first purchased and after Best Towing had it in their possession. I will be contacting a lawyer as i have filed a police report with Pasco county sheriff department. I am seeking for this company to be responsible for the repairs and pay for the damages done to my vehicle due to their negligence in improperly handling my vehicle.
Fred, our awsome service, driver was very kind, respectful and his mom / grandmom raised him right.
We had a blowout on out mobility van and Fred arrived within 5 minutes to rescue us. He had us loaded and going within 10 minutes or so. Perfect service.
We have them in our cell phones if we need another tow.
They were able to handle our mobility van with no problems at all.
The price was perfect, treatment was amazing and TRUE Southern Manners and hospitality.
