Christopher who was truck operator was very professional and friendly. Prompt and careful/safe service to pick up my all wheel drive vehicle from a parking garage and get it to the dealership for repairs. Highly recommend this company.
Neil opened my car in ten seconds flat. He is a miracle worker and you should always call Gardens Towing if you have any problems at all!!!!! I will always use this company for the PB and WPB area. Thank you!!!!
Update: I emailed the business twice and received no response, despite the concern shown in their public review replies.
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I had a very stressful experience at this towing company. The employee tried to charge me for an extra day before a full day had passed. She accepted my cash, then at the last minute returned some money, stating she was giving me a break, but claimed I still owed more, all while using distracting and confusing tactics that made it very hard to follow the transaction. I also attempted to pay by check, as their website clearly states is accepted, but she refused outright. Her behavior felt unprofessional and manipulative, leaving me concerned about whether the correct amounts were being handled. I strongly advise anyone using this company to watch every step carefully and double-check what they are paying.
Neil went above and beyond any towing person I ever dealt with. He is an outstanding person, Gardens Towing should be proud of this young man, I will be telling my friend about Gardes Towing, thanks again for your outstanding work .
Neil at Gardens Towing got my car out of a ditch. He was fantastic—so friendly and courteous and made the experience as positive as it could be. So grateful for him and Gardens Towing!
Scammers! I told them I need roadside for jumpstart ASAP and they said they have driver seconds away from me. Asked to pay the upfront I paid them and they put me on hold for 4 hours!!!! I lost a lot of time! Because they lied to me !
The girl behind counter was great, I'm just complaining that my truck was towed on Friday and because they were closed Saturday and Sunday I had to pay for storage, if they were open Saturday it wouldn't have cost me that much... but unfortunately I had to pay, but at far as people... as I said she was really helpful
Chris was more than amazing. Showed up in reasonably fashionable time. Im a Salesman here @ Napleton Northlake KIA. He helped my save alotta time on Closing a Deal With my customer on the day of Saturday, 8-30-2025 . Much Love & Prosperity to him .
We had the best possible experience with Gardens towing on K street in Riviera beach. The staff there is outstanding with excellent customer service and going the extra mile. They had great communication, friendly, professional, and very helpful in time of need. Having a family member in an accident and then a totalled car is not a pleasant experience. However, Megan was more than helpful throughout the process and assisted throughout. Gardens towing is very fortunate to have her on their team! Maegan is in the office and also met with Robin who was just as helpful as well. These gals made the whole experience a much more palatable one due to their sincere help in all matters related to this car accident. Thank you and very much recommend them.
I was driving ,BOOM! Hit a median and immediately pulled off the road ,saw my driver front and driver rear was damaged and needed to be replaced. I called gardens , another towing shop and a third shop , the second shop was too busy so they recommended a third both of the last two companies needed cash or Zelle.i called gardens back again ,they made it seamless to pay with card or Apple Pay.they treated the car like their own and they truly knew what they were doing. Steve rolled up on the scene like a G and got me hooked up and home all in about 30 mins Thanks Steve!
My call to arrival was within 15 minutes. Joe was friendly and courteous. He quickly assessed and was able to get the car into neutral and on the tow truck in a jiffy. BIG THANKS TO JOE!
Outstanding Services! They drivers are knowledgeable and professional with experience. This company was able to help me when others couldn’t get it done.
I can not say enough about Gardens towing!! I was by myself on I95 and needed my car towed. They made an extra effort to get a woman with a car full of groceries in record time! Edwin was Thee Best!!!
Gardens Towing was efficient and timely in responding to our call for assistance. The driver, Danny, did a quick, thorough, and safe job of securing our vehicle and delivering it to our repair shop. I recommend their services to others in need of roadside assistance and towing!
After waiting about two hours for them, driver came, and he was very unfriendly. However, he’s not in the business to talk or to make friends. He asked me to sign a waiver that he could just pull the car with the wheels locked up and anything happened to the car? I would be responsible for it , I called my mechanic to find out if that was safe, he said no the driver didn’t like the fact that I called the mechanic, he said find someone else to take the car and that you left me on the side of the road when I the dispatch to find out what’s going on and why he left the dispatch said the driver had a nother call and didn’t have the time to sit there on the side of the road with me
STEVE did an incredible job, plus had the best customer service. Highly recommend him!
HOWEVER DISPATCH THERE IS TERRIBLE AND RUDE. DID NOT GET CAR DELIVERED EVEN CLOSE TO WHEN THEY SAID THEY WOULD DESPITE THEM ALREADY HAVING THE CAR. 1030-am IS NOT 8am!
Gardens towing exceeded my expectations! Ryan the tow truck driver was very courteous and really went out of his way to provide us with exceptional service. I took a picture of your logo and phone number to save in my phone and share with my family and friends. I definitely highly recommend them!!
Very prompt, professional, and went out of his way to not cause any further damage. I’ll call you first now before AAA!! Thank you so much for helping retrieve our stolen car!!
From logging in to my State Farm app and putting the information in was amazing! A lady called me from Gardens towing asking me about my car, and then reassured me that everything is going to be ok and that her guy will be with me very soon… lest than 20 minutes the tow chuck was there, he came out and greet me by my name, took pictures of the car, he ended up starting the car long enough to reverse it so he could put it up on the truck , and we all leave to my home witch wasn’t too far away… My tow gentleman’s name is Al and he was wonder… Thanks again everyone for your wonderful service!!! London
Gardens Towing was and is excellent. From the initial call to the dispatcher and the tow truck driver Ryan he was excellent very detailed and communicated with us. I would give them an excellent rating and overall would use them again thank you. 5 Stars++
Gardens Towing exceeded my expectations! I found myself stranded on the side of the turnpike without any coolant, feeling helpless. After waiting for another towing company for an entire hour, they suddenly canceled, citing a blocked Turnpike as an excuse (which I didn't quite believe). However, just when I thought my day couldn't get any worse, Yonel from Gardens Towing arrived to rescue me and my car.
Not only did Yonel promptly respond to my distress call, but he also went above and beyond to provide exceptional service. To my surprise, he even brought along a refreshing bottle of water, knowing that I had been waiting for quite some time. This small gesture made a world of difference to me. I want to express my heartfelt gratitude to Yonel for his thoughtfulness and exceptional customer care.
The outstanding service I received from Yonel and Gardens Towing has left a lasting impression on me. They truly deserve a perfect 5-star rating for their professionalism and going the extra mile. I wholeheartedly recommend Gardens Towing to anyone in need of towing services.
Best experience ever… professional, knowledgeable, familiar with my 89 Landcruiser, everything went great…. Beautiful immaculate tow truck… precision driving, loading and unloading…. honestly the best towing experience I’ve ever had ( and at age 75 …I‘ve had my share )
I had gotten a flat tire on the interstate. My recommended tow location ended up being a place that was not in service anymore. My driver, Yonel was a great guy. kind and helpful in getting my drop location changed and approved by my insurance. He also offered to give me a ride, if needed, after dropping my car off at the tire shop. Which was greatly appreciated.
I had the pleasure of meeting Tony, an exceptional tow truck driver, during a recent emergency situation when my Tesla ran out of charge. Tony delivered stellar customer service from start to finish. He was prompt, professional, and courteous, and he went above and beyond to ensure my comfort and safety. I highly recommend Tony to anyone in need of a tow truck driver. Thank you, Tony, for your outstanding service
Guardian did a great job. I would use them again and again. They are the best good towing company. Very nice. Very polite and did very good care of my vehicle. I would use guardian all the time. Sincerely, Tedfederko
I would give this company a 5 star if only the response time was better but overall I’d definitely use them again, awesome service, JUSTIN came out he knew what to do and how to do it, very friendly and professional I highly recommend them….Y’all need to give this man a raise he went above and beyond.
They arrived on time and since my car had low profile tires, the driver decided to transport using Dollie’s to ensure the car was protected. Despite the weather, the driver was extremely careful and thorough in securing my car for transport. Highly professional, polite and I highly recommend
Anthony was great and delivered my Tahoe perfectly. His knowledge and his service was great! I would recommend him to any other person who would need to be serviced on road side assistance.
If it wasn't for Shane, the tow truck driver I wouldn't have given 5 stars because I waited 6 hours to be towed. When Shane arrived he went above and beyond customer service. Had my vehicle locked and loaded on the tow truck within 10 minutes.. Told me everything he was doing step by step. Even text me when he dropped the vehicle at the proper destination. Give that man a raise !! Thank you !!
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