What clients say about Heritage Towing and Recovery LLC in Hamptons at Boca Raton (FL)
Really great experience with Heritage. Shawn was prompt, courteous and went above and beyond the call of duty. Having car issues is already such a stressful experience, so it’s a relief to be taken well care of in the towing process. Highly recommend this company - they also provide specialized motorcycle towing as well.
Heritage Towing and Recovery got the job done! They delivered my vehicle safely to its destination. Shawn was excellent with communication and even parked my vehicle exactly where I requested. Thank you!
I’m so glad that my insurance called Heritage Towing and Recovery! They showed up faster than my insurance had said, which was great. Shawn was professional and I was amazed at how he had mastered his craft, for lack of a better word. I wasn’t great at geometry, but Shawn blew my mind when he used his cable, chains, pulleys, straps, and various other attachments to get my vehicle out and the trees that were lodged in it too. My accident was horrible and I was a mental wreck. Shawn did put an ever so small smile on my face with his brief chit chats here and there. I felt…relief and was able to get mentally grounded. He did his job very well! I hope I never have to see Shawn again, but God forbid something happens I would hope to have him again.
Sean was there promptly, in the middle of the night, in the middle of nowhere and quickly loaded up my car following a deer strike. He safely got the car and us to the repair facility and kindly waited until our ride arrived. I couldn't have asked for better service!
Our Car wouldn't start at Walmart in Starke, Sean came out to help us get our car back to the resort we were staying at.
He was extremely friendly and very professional, I would highly recommend his company!
Amazing company! First time I’ve had a company help save me money instead of cost me more. I needed a tow for a flat tire and they were able to sell me a donut and get back on the road at midnight far from home. That’s a company who truly wants to help and not just get your money!
They arrived in about 30 minutes after I contacted roadside assistance via my insurance. I didn’t get his name, but the driver was very kind and helped me get to a hotel since I was about 5 hours from home when I lost a wheel off my car.
Great timing, great people. They worked with me and offered to stow our car at their yard for me that night because State Farm failed on their end to secure a good safe lot.
Thank you, Heritage towing for awesome service!
My husband was broke down on the side of the road at about 2am headed home from work. By the grace of God, this blessing just so happened to pass him & asked if he needed some help. He jumped the car off & followed him until it died just a couple miles down the road from the house. He didn’t hesitate once to just load the car up & haul it the rest of the way. I can’t thank this wonderful man/company enough for his selfless act on HIS way home to end the night. Thank you for helping us in an unfortunate/unexpected time of need! Especially after a long work day yourself! Highly recommend this company & will be sure to tell everyone about it! Thank you again❤️
By far the best experience I’ve ever had he made a really bad day into a good one well as good as I could of had he went outta his way to help me this is one service I would recommend again best guy out there
Our driver was great , showed up fast and even dropped us at the rental car place after delivering our truck to the service center. Thank you guys you made a stressful day a bit better.
The driver showed up on time was quick to load the car and the experience was great. Very personable and courteous. I would recommend this company to anyone.
Professional, Fast, Compassionate, Humorous and many other positive adjectives for This Company. This is a family run business in which the dispatcher Carra or Tarra (Sorry for soelling) who is the wife of the driver and was Anazing called me initially to assess the situation and shortly after that phone call, her husband showed up Mr Shawn who was a big nice bubbly teddy bear. He made me feel so comfortable as I was stranded and broke down and got me me and my car to my mechanic shop safely and quickly. He was like my little big brother LOL. We had good conversation on the ride back to Jax and he even waited with me and wouldn't allow me to sit in my hot car but in AC of tow truck since it was 100 degrees and waited for me at the mechanic shop until my ride came to pick me up. Completely Impressive. I will definitely use this company again for all my future Towing and Recovery needs. Thank Shawn and Team HERITAGE. Godspeed to You All.
Shout out to Shawn for going above and beyond for our work van that needed a tow. He was on time, had great customer service, and he really was a help! Would definitely recommend!
Amazingly quick and professional response to our breakdown when we were over 800 miles from home. We were connected via Hagerty Insurance roadside assistance and couldn't be happier with the service.
We were stranded at a gas station in Waldo, 150 mi from bome—with our dog needing our vehicle to be towed to the nearest station. It was hot out and we were extremely stressed. Sean showed up, allowed us to squeeze into his cab- with our dog- and on the way provided some friendly banter along with some helpful advice about what we might expect the shop to say. Thankfully, our car restarted at the shop so we were able to drive it home. Thanks again for being so gracious, Sean! You made a horrible afternoon somewhat less horrible!
“The right time right place “Jordan saw we were in need of help instead of driving by, he stop to check on us. The don’t make them like that anymore….
Great people to call when in need
Heritage Towing exceeded our expectations in every way. They were extremely professional, quick, and went above and beyond to ensure the vehicle was safe. The driver was friendly and took the time to troubleshoot the issue before loading the vehicle onto the truck. This is definitely a company you can trust, and one that we would gladly use again. Highly recommended!
They responded right away and were at my location in less time than my warranty company said it would be. The truck driver was friendly and moved quickly. This is the 3rd time they’ve towed for me and they are always right on time or faster than expected
Flat tire on I-95 South, near Pecan Park Florida. I was connected to Heritage Towing and Recovery LLC (They participate in the Agero network). Once verification was completed and details were given, I wanted to make sure Dispatch knew it was a motorcycle that needed towing. 😲OMG, I was concerned that the Recovery Driver wouldn't be prepared. WAS I WRONG! The level of care and detail taken by Driver was as if it was His Motorcycle being tow. I would recommend Heritage Towing and Recovery LLC to friends and family, if you're ever in need near Jacksonville Florida!
Shawn was very helpful, fast, and friendly! I appreciate the care he took with my vehicle and would rate my experience more stars if I could. Thank you for making an inconvenient situation more tolerable:)
Thank you so much for coming all this way to Jacksonville and towing my car for me great customer service and driver service and and care for my car was excellent!!!!
Car broke down Called for A tow truck. And they arrived at a decent time. I was happy about that. And he was a nice guy. And gave me a ride back. I give him 5 stars. He had definitely saved the day. Thank you, and I'll be using you again.
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