Everyone who helped me here was so nice, Joan on the phone. And Chris the driver were so kind and professional. They made a stressful time seem much better. I'm keeping their business card handy.
Very positive experience. Friendly staff on the phone, Neil who came to help tow our golf cart showed up quickly, was very efficient, and was also friendly. Fair pricing as well.
The guy that was not sent today (Wednesday) was not welcoming or friendly at all but the first guy that came on Saturday was excellent!!! I don’t understand why but I do have to check to see if more damage was done to my car because he seems like he really didn’t want to be there!!!
Our Mercedes Broke down and I called Gardens Towing. They accommodated me with no issues. I even had to cancel the pick up and set up for a later time. No issues for the total process. Cost was responsible and without hidden charges.
I had an excellent experience with this towing company! From the moment I called, their customer service was professional, friendly, and reassuring. The driver arrived in about an hour, handled my vehicle with care, and explained everything clearly. The price was fair, and the whole process was smooth and stress‑free.
If you ever need a reliable and honest towing service, I highly recommend this team.
Seamless hassle free experience from start to finish. Joan from dispatch was very helpful and the tow driver Steve did a great job in transporting my car safely to the mechanic's shop. Would gladly use their services again. Zero complaints from me.
Car died so needed a quick tow. They gave me an estimate of 90 minutes arrival but it ended up being 30 minutes. Very professional service. They were very familiar with the dealership I was going to. Total price was $219. Since I haven’t needed a tow in quite a while, I don’t know if the price is reasonable. But I needed my car to be towed and they handled it quickly and competently.
They showed up very fast within 15 to 20 minutes. I was thinking it would be two hours and the driver was very friendly and took good care of the vehicle. It was a pleasurable experience to have a tow truck. I was just glad to have them.
Driver was great. Very accommodating and knowledgeable. As it turned out, we got the car running and I did not need a tow .. and everyone was 100% okay with that.
I’ve used Gardens Towing numerous times now. You get what you pay for, and in transporting / towing a vehicle you want the best. Gardens had towed my motorcycle and my car. The service was impeccable, from start to finish! The shop has amazing service I dealt with Megan she was super nice and helpful with what I needed. They sent Charles to pick up the car once again flawless! Service, professional, and overall great people this company is top notch. From bottom to the top amazing. Thank you again Ray and Gardens Towing
I mean what can I say about this place? The receptionist is friendly and made scheduling a last minute pickup a breeze. They provided a tracker to see how long it would be for the driver to show up. The driver was great. He did some above and beyond investigating before loading my vehicle onto the flat bed. All in all you couldn't have asked for better service.
I had tire trouble at 1 AM and I needed my car to be towed. Despite his busy schedule, Neil arrived promptly and was very efficient. The dispatcher was extremely supportive in our time of need. Thank you!
Other than having to wait a little longer. Young man was really helpful and we enjoyed his energy and his pet. Really loved the l8zard, lol. Thank you so much. Hope he has a great evening
Fantastic service. In less than 30 minutes they were on site. Joe jump started my vehicle and recommended the replacement of the battery. He also told me where to go to by a good battery that will last.
FANTASTIC! It was 2am Thanksgiving morning and I was stranded on the side of the road. I had called AAA 2½ hours earlier. They were still trying to find me a tow truck. Then they called to say that the earliest they could get me one was between 8 & 10 in the morning... that's when I called Gardens towing. Joan answered the phone. Joan was the dispatcher. Incredible experience... she was professional, kind, sympathetic and efficient. The ideal representative to make someone having a horrible experience feel at ease. Within a few short minutes she was telling me that she would call me back with an ETA for my tow truck. Sure enough, she called back within 5 minutes to tell me that my driver Neil was on the way. After a short wait, Neil pulled up. Wow! All the wonderful traits Joan displayed, Neil also had. He explained that he had some digital paperwork to complete and we would be on our way. Neil had no wasted movements, none. He was practically a blur of efficiency. Within a very few minutes, he took pictures, explained what he was doing, while working, and had my vehicle loaded on the truck and secured. He then helped me into the truck. This part was exceptionally caring, and appreciated. I'm a 70 year old man and carry an oxygen bottle, but I'm sure the care would have been the same from Neil if I was much younger. Gardens Towing can't just be lucky enough to employ two such extraordinary people. It's got to be the way they run their business. I'm sure that Joan and Neil are appreciated by Gardens Towing, and for an old man, with a terrible start to Thanksgiving 2025 they were a godsend. Thank you both so much.
I had an amazing experience with Vill from Garden Tow! From the moment he arrived, he was professional, friendly, and incredibly helpful. He showed up quickly, explained everything clearly, and handled my car with real care. You can tell he takes pride in what he does.
Vill turned a stressful situation into a smooth, worry-free one. If you ever need towing assistance, I highly recommend asking for Vill—he’s reliable, respectful, and truly goes above and beyond.
Fantastic, after five tow companies failed.They were lazy and clueless. Gardens sent Steve, he was very knowledgeable and cared about my car. He had the car on the flatbed in ten minutes. Took it to the Mercedes dealer and called me when it was safe. Use this guy if you want your car taken care of. 10+ Thanks again Steve
Vil saved our day, our night, and our sanity! We had one person come out to open our car (keys locked in) and not only was he not able to get in the car, he left saying he was having someone else come - which he never did. We once again called our insurance and within 30 minutes, Vil pulled in to help. His attitude was positive and his work was fast. He got in the car within 10 minutes so at 4:30 a.m. we could finally get home (2 hours away!) We highly recommend Gardens and if Vil is available, he rocks! Thank you Vil!!
Genuinely great experience! I’m so grateful for Charles and all he did! Amazing quick and communicative service! Will 100% refer them to anyone who needs it and if I ever need it i know who to call first!
Mechanic arrived on time and did a very good job of getting my completely dead car out of my garage and on to the flatbed truck without any damage. Edwin took his time and didn’t give up because it was a very difficult task. Good job Edwin!
Great response and quick to pick up my vehicle. Joe the driver was very professional and took great care of our vehicle and got it to the dealership and took care of putting keys in drop box. He then called me to let me know the vehicle was there and safe.
Neil was very cordial and polite. He provided excellent service, and the truck was well taken care on the inside — which was a big plus for me. Overall, a smooth and pleasant experience! Specially when stranded on I75 at night Time.
It was a wonderful experience. Steve came and picked me up where my car was located and even had to tell people to move away from my vehicle because it was at a restaurant. Kind of crazy he had to tell them to back up. But he did it and was very kind about it. Very thoughtful and did a great job taking me to the collision/mechanic. I will definitely call this company again if I have to. Prayerfully I won’t, but I would if I needed to.
My father’s vehicle broke down and I was referred to Gardens Towing by All Florida Towing. The driver was kind and professional with my dad and cousin who are old school mechanics. So you could imagine the scene; nonetheless, I appreciate his patience and professionalism. Thank you for the excellent service from the driver and the customer service representative who took my call. I sincerely appreciate your service.
They we fairly price. Very helpful in my time of need as i was stuck on the highway for q car that wouldn't drive. They were very professional and I appreciate that, they don't do lanky business or make you send messages and wait like some others. The driver was exceptionally amazing at making it a smooth transition and the dispatcher also made the situation best for me and I will honestly say this tow company is great and met all needs. Appreciate them coming out tonight to assist me safely and in timely manner. Their priority was my safety since I was on a highway.
Service was requested through Porsche roadside assistance. Steve arrived promptly. He was friendly and supportive. Treated my car with care and walked me through the process. He had a love for cars and enjoys his profession. You are in good hands with this company.
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