Called to confirm part was there. Was told come to pull it off. Drove 2 hours. Car is crushed and guy says that’s the business. Should not be lazy and do his job and go look to see if the part is there. WASTE OF TIME. Chaotic and disorganized yard do not recommend
Called this place looking for a floor shifter with linkage for a ford f250. They told me they had several ford trucks to come look i asked about the trucks being 4x4 he said they have a couple i then asked if the Fords were f250 or 350s as it doesnt matter as long as they are not a f150 and got hung up on. Bad business no one wants to do their jobs now days just sit and watch others work around them. Poor business ethics!
They listed a vehcile (jeep) for sale on Craigslist, but used pictures in front of a house claiming it was their personal car. I asked to come see it whenever my fiance got off of work, he sends address which is 2 hour plus drive for me, I put it in my gps just to see drive time and had let him know I am needing a vehicle to get my kids to school and drs appointments says car doesn’t have any issues. As I’m looking at location of address I start zooming in and asked if it’s a private sale, he said yes is that an issue ? I stated no if orever private sale verses dealer, and asked why car is at a salvage auto lot? He didn’t respond. After quickly responding before, I sent SS of what it was showing me, and no response. It seems sketchy and I would never buy a car from a junk yard. His name is Chris.
Don't go here. All they do is waste your time and give you the run-around while making you sit waiting.
Got a transmission here in january. They put it in. It's October and the transmission is failing. I was told when I came back in that they only had a 30-day warranty But to leave my number so that the owner would definitely call me. In the 11 months I've been dealing with these fools the owner has never called me back.
But I got a voicemail today telling me to bring my car in so they can run a scan on it. See if maybe it's a sensor. I brought it in at 2:30, I'm leaving at 4:00 p.m. with it never having been looked at. The workers are there. Somewhere out front hanging out, but my car sat there untouched. Explain why I drove an hour out here on a failing transmission to sit for an hour and a half.
At this point you have to swallow the lost money and just focus on warning everyone on social media not to use this terrible yard.
Great guys need a small hose for my car owner didn't try to nickel and dime me gave it to me. They are very helpful knowledgeable and friendly with great prices. Give these Guys a call when looking for parts.
With 25 years of professional automotive experience I would not trust to purchase anything from this JUNK YARD! They don't return promised phone calls and list multiple parts available for sale that are not available posted falsely. Also price items online incorrectly. When you comment on this they just hang up the phone on you. Don't do it, this shows there customer service or lack of.....
The new owner is a very honest person, he has a customer here for life. Buy anything in his shop, if something happens he will help with the issue!!! Great Customer Service
I went back there with a buddy of mine today after I had a really bad experience with the guy at the desk. After meeting the new owner I must say he's a great guy and he's going to turn this business around.It's just sad that some employees put such a sour taste on some businesses. I was really happy with his service but recommend firing the other guy for trying to double prices on me. The new owner is an awesome person, very friendly & very helpful. If they just weed out the bad employees.
There is a way and not a way to talk to people but especially paying customers. The employee at the counter was very rude and upset me, to the point that I left the item I was going to buy and walked out the door. I have been to many junkyards and never have I been treated like the way I was treated at this junkyard. A paying customer should not be treated like, as though they were junk at the junkyard. I don't recommend this place to anyone.
Richard is AWESOME!!! He saved me so much money! I wasn't for sure that buying used parts was an option for me, but Richard was able to find me what I needed, and saved me a lot of MONEY!! Richard is the most helpful, friendly and patient person in this line of work!! Richard, you're awesome, and you know your stuff!! Thanks for all your help!!!
I just want to say the staff here is very friendly and helpful! I bought an item to be pulled and picked up later. They kept me informed as to when I could pick it up. The item was undamaged and in great condition for my use. Thank you
Called in and spoke with Richard looking for fender parts for my vehicle. The location didn't have any parts for the year of my car but Richard went out of his way to assist me in checking other Junk Yard locations, and was able to find one. Thank you Richard!
I brought a tire from them mounted..and a lug nut wrench...but when i had a problem with the tire..they didnt honor their agreement....i had used them several times. Before the cov 19...but their service now is so bad..i will never go back again....in the past i have given them a good rating..because their service was fast and they had what i needed.. Today they were rude and not customer friendly at all...so my advice to anyone is to keep shopping around...dont give these crooks your money...they will not honor their word...
Once again, best service and prices around! Reminds me of the good mechanics up North, not these chain corporations. Needed an air compressor for my car a.c. (you know how hot it is down here with no a.c.!) and they got the part the next day. Dropped of my car as they opened which was to be ready around lunch. At 10am my car was set to be picked up. They did additional tuning on it for free so it's good as new and lowest price anywhere! Very friendly and knowledgeable staff too. Highly recommend, i wouldn't go elsewhere for car repair!
TERRIBLE experience, 1 Star is too nice - called yesterday and set up appt for 10:45 for an oil change. Woke my 3 month old baby so my wife and I could drop her car off in time for appt. When we showed up the employee said he couldn’t take care of us because he was the only one there. He didn’t apologize or seem to care.
I found Saint Cloud Auto Parts when are we going to Melbourne Beach then I need the part for my other car but my Mazda I stopped by there he asked me my part I told them I need a mass air flow sensor he looked it up he said he'll have it within 2 days he called me I would pick it up and put it in my car and it runs perfectly I had to have original Mazda part that's a great place to go when you need something for your car thank you guys for being there.
The staff here goes above and beyond to help their customers. I've personally experienced how they've made business almost like a community family by putting customers' needs above their interests as a business whenever possible. Thank you guys! My daughter and I are grateful.
once I got here everything was great and went smoothly. However their website directed me to the wrong place and I wasted over half an hour driving there to here. If that hadn't been issued this would be a 5 *
This place is such a horror, I will never deal with them again, waaaaay overpriced, a couple of the employees are nice but 65$ for 1 rusty rim with a dry rotted tire on it when they pay only 75$ for a complete junk car, come-on. I didn't buy and was like the guy turned into a zombie on me. Please stay far away from this place Preston's salvage in Kissimmee is heaven compared to st cloud auto salvage. Best wishes, avoid this junkyard at all costs!!!
Great group of honest and trustworthy guys. They do a great job, prices are very reasonable and they won't screw you over for a dollar like many of the shops around. They sell new and used parts, tires and repair or replace on-site. It's nice to know they have your back when there's a problem with your car. It's a place you can trust to do the right thing for the customer and won't overcharge you. Let's be honest, it's a junk yard and it looks like a junk yard but it's he best place to get your car fixed.
My mother took me here to meet her friend and i had a great time before i had to leave to Chicago the same day. I love my mother for what she did, great place.
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