Honest & professional, Ben has always been good to us. Norman's Garage has always taken the time to explain exactly what was wrong and what fixing the issue looks like. They have always went above and beyond to do the work the right way and not the quick/easy way. Can't recommend Norman's Garage enough!
Norman's Garage has had both my vehicle's in the shop at the same time,so I was in a trying moment when my car started running hot so I got up with Ben and got the car to them plus he had a lonner vehicle I could use to go back and forth to work.. They've also replaced my engine in my truck with a Jasper Engine and I completely trust this company with all my vehicle work.. So if ur in dire need for a vehicle to be fixed I couldn't recommend a better company than Norman's Garage LLC ...
I only had one key to my truck since 2016. I accidentally broke it. Ben and his guys did an amazing job getting me new keys cut and programed. They even gave me cut key incase I need to get anymore in the future. Awesome job!!
Absolutely excellent service every time. A BBB affiliated business, They fixed every issue we've had multiple times and found some we didn't know about. They treat your vehicle like it was family. Ten out of five stars.
BEST, dependable, honest and professional... After several attempts tows and $ spent to get my 97' 7.3 F350 running Norman's got it right! Every move was communicated, and
I knew and saw exactly what was happening and repaired, plus the things needing attention were addressed and corrected. Anything the vehicles need in the future Norman's will be taking care of from here going forward.
This place, and this family are a rare hidden gem. Don't underestimate them.
Thanks
I was looking for an oil change being new to the area and called this place. Was told he does "hot oil" changes. Drive up and be done in 10 mins. Great service and will be back for sure. Already told all my family in the area to visit this place for any needs. Couldn't ask for better service so close to home.
Traveling from Indiana and headed to Destin, my camper van developed mechanical issues that became apparent a few miles from Norman's. The owner and staff worked with me to not only resolve the problem but to give us the ability to get to a nearby campgrounds while we waited on parts. They went above and beyond to make sure we were back on the road asap and that we would make it safely back home. I don't know of a garage in my hometown that would have given me the kindness and fair service I received from Norman's, knowing I was just passing through. I feel so fortunate to have been in the right place when my van broke down.
I cannot say enough great things about Ben and his crew, including his wife Jasmine. They communicate efficiently give everyone a vip service and their rates are more than fair! I would not trust anyone else with my vehicles. They have done engine replacement, transmission work, brakes, oil changes, tune ups, and the list goes on and on for me! If there were 10 stars that is what I would give them, because they go above and beyond and are honest. I cannot thank them enough for the quality work that they provide. I had a 2018 Kia soul, engine was replaced, hence why I no longer have, no fault of theres(it was a Kia!)Now I have a 1999 Silverado 5.3 liter, 2006 Honda accord v6, and my work truck a 2012 ford f150 5.0 . All run perfectly… I’ve been a customer for years and have never been anything but happy! Thank you Normans garage for all you do!
This humble little shop is a true gem in Laurel Hill, FL. Ben and his crew are honest, professional and competent techs who do it right and stand by their work. Happily have them service all our business and personal vehicles.
Ben is an excellent, fair, and thorough mechanic who possess something rare these days..... integrity. He's a genuine likeable person upon first impression.
We had loyal customers to a competitor in Florala who was also building a new business 3-4 years ago. Don't know if it was dollar signs, or just not caring, but we scheduled three separate times to get a receiver hitch, and lights. It was our hurricane evacuation plan. Needless to say it was never even started.
We went to Ben Norman, and fixed in one trip. I highly recommend this man because of his integrity, and honesty.
You now have customers as long as you're in business.
We sincerely appreciate you.
The Chapman's
Norman’s garage went above and beyond to work with our warranty company to get the repairs our truck needed.They are the best place to go for repairs. They do exceptional work and have the most amazing customer service around.We thank you for all you have done for us.
A number of our church family have been served by Mr. Ben (Norm). Highly recommend. Family owned, family run, family business principles. Amazing how people have so many great things to say about him and his service.
My dad started going to Ben, then my husband told his dad about him, and they both started going...I finally followed after going to P'cola Honda for 10 yrs with my Civic. We all appreciate Ben and his crew, they are hard workers, honest, and do a GREAT job with fair prices on our cars, trucks, and SUVs! Thank you, guys (Normans Garage LLC) for those late hrs and the many other things not everyone knows about or gets to see!
Thanks,
The Adams and Lanier family
I will bring my vehicles here to get fixed for now on. Ben and his team do phenomenal work on the vehicles. When the work is complete I was shown every detail of what was fixed on my daughters jeep. I highly recommend them to anyone that is reading this!
What can I possibly say about Ben, or as I like to call him “The Mozart of mechanics”.
At another shop- I was quoted 2,200 for new Shocks and struts. Ben found me quality parts with a life time warranty for $700 and some change. After one hour in his shop he got me out there for more than half the price than what I was originally quoted.
More over he was very familiar and knowledgeable about the specifics on my vehicle. And I suspect this is par for the course on what ever he pulling into his garage.
The employee mechanics made me feel welcome and were very professional. It was a nice and welcoming atmosphere. I won’t be using anyone else for those tough jobs. Thank you Ben, it was a real pleasure.
This place is amazing. They took great care of my truck, told me exactly what was going on, and fixed it beyond my expectations. Their character and integrity as an experienced mechanic really sets them apart and above all others. Good people, great work, and amazing service. I highly recommend them above anywhere else. Not enough mechanics now days that have honest integrity like these guys. If you need work done on your vehicle. Go here, it’s the right choice!
