What clients say about Hard Core Towing & Recovery in Crestview (FL)
My car broke down at Walmart today and James and another young man from Hard core Towing came and after diligently working trying to get it to start they towed it home. They were some of the nicest people I ever met in my life. Very professional and very friendly to a couple of old people.
USAA sent Hardcore Towing for roadside assistance, and I can honestly say the experience was outstanding from start to finish. The driver who showed up was the kind of guy you hope answers the call when you’re stuck on the side of the road — a real man’s man, down to earth, easy to talk to, and clearly someone who knows his craft inside and out.
From the moment he arrived, he took control of the situation with confidence and professionalism. He explained what he was doing, handled the vehicle carefully, and you could tell right away this wasn’t just a job for him — this is a trade he has truly mastered. The level of knowledge and experience he brought to the situation made a stressful moment feel easy.
What stood out the most was how personable and genuine he was. No rush, no attitude — just a hardworking guy who takes pride in helping people and doing the job right. That kind of character is hard to find these days.
If you ever find yourself needing roadside assistance, Hardcore Towing is the company you want showing up. Fast, professional, and staffed by good, solid people who know exactly what they’re doing.
Highly recommend. 🚗💪
My Thanks going to Gary & his assistant 👌 for getting me to Crestview Tire & Wheel. Also, for them getting me back on the road in much more timely manor than any other company I had spoken with!
Not only did they help with my car, but also with a communication misunderstanding with an insurance company. Couldn't ask for more, Much appreciated !
Debbie W
(Blue Seltos)
I can’t say enough good things about this experience. James went far above and beyond what I expected. Not only did he arrive quickly and handle my vehicle with great care, but he also took the time to help diagnose the issue instead of just loading it up and leaving. He walked me through what he was checking, explained things clearly, and genuinely cared about helping me understand what was going on.
It’s rare to find someone who combines professionalism, knowledge, and kindness the way he did. What could have been a really stressful situation turned into a much smoother experience thanks to him. Highly recommend!
I locked my keys in my trunk at 840 this morning and James was here by 9 unlocking it for me! Took him less than 5 minutes to unlock it and be on his way. He was also very kind and professional. Really appreciate it!
My car broke down on me at Popeye’s. I needed a tow. I couldn’t get it to crank and the battery seemed to need to be charged. James pulled up and worked on my car like a mechanic would to help exhaust all possibilities of it being something we can fix. We tried charging it. Removed the battery cable and cleaned it. His jump box ran out of juice. He then pulled out a pair of jumper cables. We removed the ground wire and ran it back thru the terminal. No success. Trouble shot the problem and even tested the alternator. It was 43 degrees cold.
Fast and efficient transport. The driver was very nice and friendly. Service was excellent. This is coming from a mom out of state who called for her daughter who was on the interstate in another state Florida. Again thank you for the best service!
Needed a winch out after insurance told me they couldn't find a tow company...Fast, professional, knowledgeable. Shout out to dispatcher Kelly and tow operator Stephen. Got me back on the road in the same amount of time it took my insurance company to tell me they couldn't find a tow company to help me 😂
Would not hesitate to use again!
Gary J. @ Hard Core Towing & Recovery was awesome. Came and picked up my daughter's car when the starter went out while she was at a store and took it to the shop. Dropped it off with no issues for the shop to get in to. Great guy , helped push out of where it was parked. Requesting him next time.
A great experience with Hardcore towing. My truck decided to break a heater hose at a gas station in Niceville, FL while headed to an appointment. No towing service available at the time.
I live in Milton, FL, about 45 miles away and have emergency road service coverage through my insurance. Contacted them and they recommended Hardcore Towing. I have used them in years past and had good service. The call to them went very well and everything explained clearly.
Within an hour, James showed-up and things went great. Very pleasant and friendly young man. Rode with him to Firestone in Milton and dropped my truck off there to start the repair. James dropped me by my house on his way back to Crestview.
Couldn't ask for a better turn out to the day.
Thanks again James and Hardcore Towing & Recovery 😎
We needed help on Sunday of Thanksgiving weekend. Called a few places that turned out to be illegitimate tow companies wanting $300 for the job. A neighbor recommended Hard Core and Cody responded within 30 minutes, tried fixing the problem first, and ended up towing the truck for half the price!! Keeping their number for all future emergencies 👌🏽
Gary is one of the best tow driver. Not only was he able to load my Maserati up without missing anything up. He was able to fit me ,my wife, dog and cat in the truck with him. He also helped me find a shop to take care of my car. The price was very very good and pass fair because I was in the middle of nowhere and they really could have charged me. Great company. 10 stars
Joe went above and beyond. We were on vacation when our truck had a transmission issue. Joe took our truck 40 miles to a mechanic he knew in crestview that would help is on Monday. The other shops were at least a week and half out. We are 300 miles from home and the there were no local car rentals with cars available. Joe got us a ride to the airport in destin to rent a car. What a great service.
I wish all my tow experiences went like this one did. Quick, easy, and he even warned me about things that he said people tend to have concerns with while in the process of loading vehicles onto his flatbed. Really cool guy. Thanks again Cody. I appreciate you man.
Cody was great! Fast, professional, and super friendly. My wife locked her keys in her car but with Cody’s help we were unlocked and ready to go within 30 minutes.
Amazing service their driver and office went above and beyond to help me. Professional ,patient and kind. The office manager Kelly is amazing and very good at her job. Best rates in town ,with service this good they don't need my review they stand alone!
My Mom's car wouldn't start today after grocery shopping. We called Hard Core and within 20 minutes James pulled up. He was very polite and professional. He sincerely wanted to help us figure out why it wouldn't start, not your typical hook and go tow truck experience. James got my Mom's car safely to her house and was able to determine that the car wouldn't start because it was stuck in reverse and gear shifter cable had come loose! Thank you to Hard Core Towing and employee James for his Hardcore customer service!
Just had to get my car picked up, thank gosh James was there to help. Even gave me some personal insight on my car issues. Helped me out a lot, great service and all! No other tow company i’ve used reaches their customer service and expectations!
Outstanding service! They got to my location quickly, treated my vehicle well and were very polite. James did an outstanding job! I definitely will use them in the future. Highly recommended!
Called and scheduled a tow 2 hours out and they accommodated. The driver Stephen showed up on time and did an excellent job handling my Mercedes with care. Would recommend!
Joe was wonderful. He was they quickly, tried to fix the car, was able to tell me what was wrong and did an awesome job towing my car back. To have such a frustrating thing happens while your ice cream and groceries are melting in the car, Joe made it quite pleasurable. Thank you very much for the outstanding service!!!
These guys are the best, they gave a price, and even when SHTF and a second guy came out with the wench truck they kept to it. Thanks, guys you saved the day.
Joe was very helpful to get me out of a rough patch, by being stranded on the side of I-10 with a blown tire. He was able to quickly come to where I was in less than the 30 minutes that he said it would take to arrive where I was located.
Joe loaded my van on the tow truck & drove to the DeFuniak Springs Walmart. I was able to get a brand new tire put on & was the last person they were able to help before they closed. I was able to continue on with my work that evening. Thanks, Joe!
We got stuck in the mud in a random trail about a mile from the main road. It was late, and the sheriff got a hold of this place for us. They got there quick, considering how far out we were. They flatbedded a tractor to us and were able to pull my truck out around midnight deep in the forest. They were polite and friendly and didn't make me feel stupid for getting stuck. Thank you very much.
My daughter accidentally made a wrong turn at night in the rain and wound up running off the paved surface into a washed out parking lot. She ended up high centering her car so she called me to come pull her out. When I got there I knew there was no way I would be able to help her so I called Hard Core Towing. Joe answered and was very polite on the phone. He and his son arrived and we all discussed the best way to get the car pulled out without damage. Joe took his time, came up with a good plan and then got to work. I feel bad because it was raining out and the car was in a muddy area, but Joe didn’t care. He was down on his hands and knees in the mud working to get the car free. After about 45 minutes, he finally had the car on his roll back and drove it to a paved surface to unload it. There was no damage to the car and Joe had a great attitude the whole time. He even had a few laughs with my daughter after all was said and done. I highly recommend Hard Core Towing based on this experience. I’ll definitely call them again if I’m in need.
A really great towing company that made a bad situation much better. Car broke down om i10 in Holt, Florida on a Sunday afternoon. Called them and the lady was so nice and professional. She quoted me and of course I called around to see if anyone was cheaper. Hard Core was $50 cheaper and gave me a eta and they were dead on time. They towed my car to Pensacola for me. I was nervous about it because I had to leave my car and trust everything would be done as promised. I was called by the driver when he arrived and he went over everything with me and he was also very professional and polite. I got a email and text when the car was delivered/dropped off and there was a link in both messages. Clicked the link and they send you pictures of the car when they get there, after it's all hooked up and then again when it's delivered so you can see exactly where it was delivered and the times of every step. Also it shows that nothing was damaged and it was towed correctly. I've never seen a tow company do that and it really puts your mind at ease. So a bad situation was made as good as possible every step of the way by Hard Core amd I really appreciate it. Best tow company I have ever dealt with at a really good price forbthe service when most companies tend to take advantage of people because they know they don't have a lot of options at the time. So thank you guys!!
Website