I’ve never been to a Rastro and called asking how it works to get a part for my truck model. The man instantly was annoyed and rude. Turns out the price was the same as ordering brand new online with 2 day shipping…not worth dealing with used parts and rude customer service.

Eric Gonzalez (Eric Gonz)

02/16/2024 15:59:31

Feel bad for owner operator losing sales because the phone operator is incapable of doing anything but be angry all the time.

Evander

05/14/2024 11:39:53

So I called for a part and was told 250, then I went in and got up charged. Ignored that and just paid it. Was told 30 min to wait for the part to be removed. No big deal. Waited. 90 minutes after still not done. After it was done I asked the guy to load the part onto my truck . He then tells me he gets paid to take apart parts not to load them for anyone. Keep in mind a junkyard, parts that are filthy dirty and I came to buy one in clean clothing. Horrible customer service here. Do not go here at all. Many honest junkyards around that will gladly help you and be straightforward

Esteban Granados

01/20/2022 18:54:32

So I was here yesterday, came back today. Wrong part was given to me. Had to wait 2.5 hours for them to change it. When I asked for a refund “Frankie” which says he is the owner said he has to charge me 25%. Horrible customer service. On top of that no one has a mask on so if you’d like to catch COVID. Do come here

Stephanie Gomez

01/21/2022 17:47:35

Sold me a Transmission filled with water. Dont buy from this shady company. Salesman Franky is the worst. They sell parts more expensive than a brand new part from the dealer. 0 Stars!!!!!!

Jariel Montano

03/26/2023 11:36:39

Called ahead to make sure that my part was available and was told there were several to choose from. I arrived and looked everywhere in the yard and there were none. There is obviously issues with inventory at this location and customers should not be robbed of their time. If you don't have a part simply state the facts. Don't have customers roam your yard chasing ghosts.

Alain Hernandez

06/05/2020 16:01:55

I purchased a used transmission (w/a six month warranty). Within 24 hours I tried to return, because I made an error in selecting the transmission I left with. These GUYS wanted to charge me a 25% RE-STOCKING FEE, for a transmission they pulled off the shelf. Sure they would exchange, but they did not have what I needed. They maybe spent 30 minutes with me making the selection, and wanted to charge me $212.50 to return the item, which was still in the back of my truck from the previous afternoon's pick-up. Paperwork says I have a six month warranty, but now I bet they won't even honor that should I have a problem with the transmission. AVOID THIS PLACE LIKE THE PLAGUE!! I WILL NEVER DO BUSINESS WITH THEM AGAIN!

A1A AUTO CARE

11/01/2018 20:14:19

Need to learn a bit of customer service actually a lot. Prices aren’t so cheap to just put up with rude people. Wouldn’t recommend them even knowing the owners.

Abraham Delgado

10/25/2018 19:50:42

At night there are foos trucks here that are pretty good. You have options from hotdogs to sushi and other types of food.

Delsy Pedraza

04/01/2023 02:22:28

Make sure you check your parts before you leave, I was sold a defective bent drive shaft and when I went to exchange the part I was rudely told that they weren’t going to change it to come up with a little more money and in the receipt it clearly says they will exchange the part or refund the money if they don’t have the part. BE VERY CAREFUL

Cristian Lobaina

08/27/2018 19:43:31

After about 10 minutes of try calling, when someone finally answered, by the time I said "hello and ask for what I needed", the stupid cuban guy hung up saying no english! I would give them a negative 5 if it was possible!

John Boon

04/26/2016 19:58:15

Excellente service grest staff went out of there way to help my needs couldn't be happier rated 10 in my book.☆.

juan vargas

05/05/2022 19:03:54

This people are not only expensive, but they are also rude....!! I dont know how they sell... with such high prices and horrible customer service. I would bever buy from this auto parts. I would never recomend anyone to go there. Go somewhere else

Alf

01/29/2020 16:58:50

No integrity and not willing to accept error to provide a replacement or return, never again.

S A

10/27/2023 15:39:51

Was not expecting a food truck place but the food was really good. Warning: wear insect repellent!

Marie-Jeanne Desravines

06/26/2023 03:27:54

I saw they had what I needed on car-part.com, they had it in stock and for the amount they advertised. Salesman was very friendly and accommodating. Outstanding customer service 👍

pat kane

12/01/2020 18:58:36

The place to go for truck parts in miami

Luis Diaz

04/06/2023 23:34:31

Said they had the part,but after driving there they said they didnt.thanks alot.

l p

05/22/2023 21:26:41

Great service. Best yard in the area. They helped me fill an odd order of oversized tires for a gym. And delivered!!

D Cruz

05/04/2018 20:34:53

Good prices and honest dealings, you'll find what you're looking for.

Dan Brito

12/24/2022 12:18:46

I need it when I want to look for a part, in one of my vehicles, they have a wonderful customer service & solutions for any vehicles parts! Try..

Marco A Aguirre

01/03/2017 18:20:47

Didn’t get a chance to speak to anyone after calling five times as it went to message regarding hours of operation. I called mid day on Wednesday.

Juan Rodriguez

07/08/2020 16:16:07

Worse place bought a drive shaft part was defective I spoke with the owner since I had warranty on the part all he wanted was for me to buy another not a good place at all their parts are no good they will overcharge

Jose Acety

08/27/2018 19:47:05

Found parts i could not find anywhere else. Great service and friendly

valander hubbard

07/14/2018 15:26:41

Rudest costumer service ever I call asking for a roof for my car and the guy just told me that they just sell trucks and vans part like if I suppose to know and then hang up on me

AndyR Hernandez

10/04/2017 16:59:55

They were very professional and get an awesome job

Thomas Little

06/25/2021 15:17:41

Very unprofessional and no customer service at all.

Armando Cabrera

10/17/2019 19:48:30

Rude customer service. Very unprofessional.

Kathleen Perez

11/12/2019 18:23:58

They don't have parts that are listed on the internet.

gary eisman

03/01/2022 21:02:48

good place to buy junk auto parts.

Oscar Glez

11/05/2016 16:36:04

Address:	8210 NW 74th St, Medley, FL, United States
Phone:	+1 305-592-6478
Services:	Used auto parts store
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 175 Reviews
ZIP Code:	33166
Open Hours:	9:00 AM - 4:30:00 PM
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		9:00 AM - 4:30:00 PM
Monday		9:00 AM - 4:30:00 PM
Sunday		Closed
Tuesday		9:00 AM - 4:30:00 PM
Saturday		Closed
Thursday		9:00 AM - 4:30:00 PM
Wednesday		9:00 AM - 4:30:00 PM

Rastro 74 Used Truck Parts JunkYard in Miami Springs (FL)

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Junkyards and scrap yards in neighboring cities with Miami Springs