Shaffer Automotive in
Jensen Beach (FL)

Kenny no longer owns Shaffer auto repair New ppl are terrible Over priced do not back thier work Kenny was awesome Do not take your car there Kenny is no longer the owner Kenny was honest fair a one of a kind man Everyone gets to retire one day I hope he is enjoying his retirement He retired with in the last few months There will never be another Kenny one of a kind Keep a eye on reviews Now that Kenny is gone The reviews will go down If you notice the vast majority of reviews mention Kenny He is missed his presence not bring there truly showed Use caution ehen using Shaffer in the future I will not ever use them again Without Kenny They are just another repair shop No longer superior ?

Epic service!. The guy Ryan that works there in the front office sometimes answered my call came over and diagnosed my Cadillac got it running and solved my issue!. He went out of his way to help me out and I couldn't be happier!. Highly recommend Kenny shaffer automotive

Honest, fairly priced, best ever!!! Highly recommend

I only go to Kenny. You can trust him and he doesn't overcharge. Truly an upstanding person and I am so grateful he is in our community. Shaffer has kept my car running smooth almost 300k miles!

Great experience! Kenny and crew took care of my water leak in my car in no time and made me feel at home from beginning to end! Great experience, workmanship and price! Thank you,Thank you,Thank you !

They are so Awesome and Amazing. They helped me with a brake light issue this morning. Lovely people. I also learned all tips are given to Veterans!!! Just great people all around. Highly recommend

The Best! I brought in my 1996 Ford Bronco and it needs a lot of work, this team is amazing they did a ton of quality work at a great price! I am impressed and I also really appreciated their great communication. This is my go-to shop for All things automotive!!!

I recently took my wife's vehicle to Shaffer Automotive, and I couldn’t be more impressed with the service! From the moment we walked in, the staff was honest, respectful, and incredibly professional. They took the time to thoroughly explain what needed to be done and made sure we understood every detail before moving forward with the repairs. Not only did they complete the work on time, but they also did a fantastic job. The car is running smoothly, and we couldn’t be happier. It’s refreshing to find a shop that genuinely cares about their customers and their vehicles. I highly recommend Shaffer Automotive to anyone in need of quality, trustworthy service. We will definitely be returning for any future car needs!

Had motor work at Shaffer automotive and Kenny went above and beyond my expectations, very knowledgeable man. Would definitely recommend this establishment for all your automotive needs.

So disappointed at what has happened to this once very caring and compassionate small business. I’ve been going here since 2016 and they become rude and disinterested and cold. I had an emergency with my car today and I’m afraid to drive it any kind of distance and they had zero interest in helping me. I called fire stone and Stuart and I said absolutely no problem. Now, I don’t know if I’m gonna make it and I hope I don’t get stuck and stop rush-hour traffic. If I do, I’m sorry, but it’s because of Shaffer automotive. I just broke down again short of the drawbridge crossing in the Stuart. I’m charging the battery and thinking how much no one should ever go to Shaffer automotive again. It’s too bad because I’d really like to support small businesses but fire stone is also owned by local franchise so I guess that’s a better option as they’re absolutely cooperating with me. Now the battery died again north of Monterey. I was only a mile from Shaffer but six from Firestone. So, my son and I are sitting on the side of the road charging the Honda from the VW. Please note how Shaffer treats public school teachers.

My experience was awesome. I get why there is always cars in their lot. Quick productive friendly and to the point. Had an electrical issue going on with my van that started out of the blue. After spending 4 days trying to trace everything I was reccomend these guys. Kenny and Colon were awesome, kind hard working individuals who seemed to really enjoy what they do for a living judging by some stories I was told. Nancy in the office is blunt, straightforward and gets it done and I appreciate that. Don't waste their time and they won't waste yours. All the times I was in there the phone never stopped and they seemed to handle it great. The best mechanic experience I've had on the East Coast, as I travel for a living. Fair friendly and efficient, can't ask for anything more imo.

We were traveling from Wisconsin down to visit friends in Florida. My truck started showing a SES light. Shaffer Automotive quickly diagnosed and repaired the bad sensors for a reasonable price. Truck is running great! Thanks to Shaffer Automotive.

I’ve been going here for about 16 years and can say they’re a good company to come get your vehicles fixed. Never had a problem with their work and won’t rip you off either like some auto shops

So I bring my toyota truck in running like garbage. I tell them what Ive seen & photo/videos of it happening. I ask them to run codes, and go through it, let me know what needs to be replaced. I leave the fan off because I had to manually turn it to get it to this point. They tell me later that they were unable to get codes off it because the battery was dead, it sat in my driveway for a month & I started it before I had it towed there. They left the key in killing the battery, resets the codes & the computer now & truck runs okish, and act like I’m making stuff up. I say replace all the plugs & 2 coils that were on my fouled plugs, and give them a few other things to look at. 2-3 days later & 900 something I get my vehicle back with a clean bill of health. I get it.. Long crank, 4 seconds to turn over, I go straight in they say mechanic never reported that, want to leave it? I say no I just Ubered over.. Does it multiple more times, sometimes 9 seconds. Clean the throttle body myself, little dirty & sticky remedies most of that. Then I noticed coolant running down the front of my engine, not a little but a solid stream, buy a water pump, do that myself.. Notice my idler pulley is rough do that as preventative.. During this I knock off my radiator overflow hose, evidently they 2 part epoxied a new undersized barb on, and hose clamped it to make up the difference. That set me off, don’t bother telling me you jerry rigged my radiator!? I asked them to look for potential problems while it’s there not charge 900 for an hour of work, and skip obvious issues.

Had a bad coil. Knew exactly which one as I have my own OBD scanner. Easy job, front of the engine so no tearing down. I could have done myself but traveling and no tools. Brought it in and they stole $500 for the job and did exactly what I told them was wrong. This is something I did myself at home in 5-10 minutes with $75 for a new coil and plug. You’ll get a fairer shake at a dealer.

My husband has been going to Kenny for years and has been happy with their service. We recommended Schaffer to my son, who needed work done to his truck. I am not going to speak to the work the mechanic did, as I hope it was done well, what I do want to speak to is the front desk or, the person of first impression. There are two women, this is directly written regarding the younger of the two. My son and I politely wanted to know information of the work involved, not disputing the bill, which was over $900, just to know exactly what was done, I have no knowledge on car repairs and wanted to know what else may need to be considered with this vehicle. She obviously has knowledge about vehicles as she sounded technical. She was rude, not helpful, didn't want to explain one thing, and basically made us feel that we were inconveniencing her workday. It is obvious she takes no pride in her work and certainly didn't care about customer service. If she didn't know the answers, then she should have had someone else speak to us, but she never said that. As a business owner myself, I would have fired her on the spot. The person of first impression can ruin a business where the work is good, but who wants to deal with a rude person where you are going to typically spend a good amount of money.

Kenny has worked on my vehicles and "off-road" equipment since the late 1970s when he worked for Bill Reddit Ford. Although his shop isn't convenient to my business in Palm City, he has always been my "go-to" mechanic. Extremely knowledgeable, tenacious problem solver, dedicated service provider, fair priced, refreshingly honest and a friend. His commitment to community is exemplified by unselfish contributions in time and money to our Veterans, especially our WW-II Vets. No double talk with Kenny! Top of my list! Only problem is, his client base keeps him flat out busy. Good for Kenny!

We are so glad we found an honest, reasonable mechanic. Have used Shaffer Automotive for a couple of years now. Did some improvements to our dually and some maintenance to our old but reliable car. Thank goodness we don't have to use Shaffer too often but we are grateful for their quick, friendly service.

We're out of towners who had a potential electrical issue with our Ford F150. After reading many positive reviews, we decided to go with Shaffer Automotive even though it was a bit further for us. All I can say is "wow"! You don't find many businesses these days with this level of integrity and honesty. As an aside, during the hour we were there, the phone was ringing off the hook, with many customers coming & going. Obviously, we're not the only ones impressed with them!

I've been a customer of Kenny's for about 5 years. It can be tough for a Yankee to find a good shop in Florida. Kenny and his crew have recently set the bar very high for good business practices. I had an ongoing issue and Kenny kept at it and did really well. I appreciate that! Thanks to Kenny and his crew!

Have you ever gone to a business before and after your transaction was over you breathed a sigh of relief? I only say that because there are not many places that are run like this one where the people truly know what they're talking about and they care. Kenny took the time to look up bulletins on what the issues were with the vehicle and tried to make sure it was nothing simple that needed to just be tweaked. Charice was in great communication the whole time. And friendly, yes very friendly. I highly recommend and trust this great establishment.

My parents came here with their cars and always praised Mr Shaffer for his honesty and integrity in servicing their vehicles. The standard of service is impeccable. If you want the truth about what needs to be done for a fair price make an appointment at Shaffer's. You won't get the run-around, you will get excellent service at a fair price.

Such wonderful service, so much better than I expected. I have been nothing but ripped off by pretty much every mechanic I've ever had to go to and was expecting the same thing here but they were close and I was in need. Their service was topnotch and kept in communication, just to keep me up to date. When I picked up my van, the owner came out and beautifully explained what the problems were and what he did to fix it. I will absolutely go back to then WHENEVER I need a mechanic

I have been bringing my car to Kenny for years and I have never been more grateful for a recommendation in my life. He is always fast and fair and his work is exceptional. They always tell me what needs to be done, what could be done and what does not need to be done. So honest! Throw in the fact that he is also genuinely nice and I am a customer for life!

One of the hardest things to do is find an honest, quality mechanic. I could not be more happy that my family has found Shaffer Automotive. We use Shaffer for all our automotive needs, and we trust that the work is being one correctly and honestly. I would 100% recommend Shaffer Automotive. We need more ethical mechanics like Shaffer!

Just got our car back from Shaffer, and we are beyond satisfied! We needed an oil change and a general maintenance check up and everything they did was reasonable and the work was performed quickly and at a very fair price. We went to Shaffer on the recommendation of a family member and we are so happy we did. Now we have a mechanic we trust, which for the peace of mind that brings, is priceless. Plus our car runs better now than it has since we bought it! Very satisfied and will definitely recommend to anyone needing work done.

Kenny & his team are the best in town. Their service, especially turn-around time, by far exceeds any other auto service I've ever experienced. The most knowledgeable Ford Powerstroke Diesel shop around! My only issue is that I didn't bring my previous F250 to them :)