Your Lehigh Acres, Florida O'Reilly Auto Parts store #5312 is located at 5003 Lee Boulevard. We carry the parts, tools, and accessories you need, as well as offering Store Services like free battery testing, wiper blade & bulb installation, fluid recycling, and Check Engine light testing. We are also one of many O'Reilly locations that resurface brake rotors and drums. Looking for a tool you only need once? Take advantage of our free Loaner Tool program (refundable deposit required). If you need help, stop by and talk to one of our Parts Professionals today. With over 6,000 O'Reilly Auto Parts stores across the US, there's always an O'Reilly Auto Parts near you.
Hours not specified
What clients say about O'Reilly Auto Parts in Lehigh Acres (FL)
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Excellent service at O’Reilly Auto Parts!
My wife and mother-in-law went in today and spoke with Ana, who went above and beyond helping them with their brake purchase. She was very knowledgeable, friendly, and guided them in the right direction on what they needed. The store was clean, fast, and had great prices!
We really appreciate Ana’s professionalism and honesty — we’ll definitely be coming back. Highly recommend this location!
I don’t usually write reviews, but this O’Reilly Auto Parts truly deserves one. Every time I visit, the staff is friendly, knowledgeable, and willing to help without making you feel rushed. A special shoutout to Kaitlyn, the manager, she’s always professional, patient, and genuinely cares about her customers. It’s rare to find that level of customer service these days, and she really sets the tone for the whole store. Thank you, Kaitlyn, and the entire team for always going above and beyond!
Fast friendly service!! Thank you ZuZu for your EXCELLENT customer service and knowledge to help us get back on the road. Definitely our new go to place for all our auto part needs!!
I have a really bad experience in this store, the manager try to insinuating that I'm stealing a hose because I'm verifying the hose fit on my filter, the cashier Jesse is very unrespectfully and rude, I never ever came back this location, they said doesn't care about review because they have a lot of customer, I promise them my review is coming soon.
Auto Zone and Auto Part they are more polite with the customers definitely.
Worst auto parts store I've ever been in. Seems like these young "males" have zero customer experience. I was ready to spend good money(walked out) waiting in line at the dmv is better than this location. Hopefully auto zone a few miles away is better. Minus 5 stars
They had specialty tools to lend customers for use while on-site. Staff was friendly and store was well stocked. Free battery checks, wiper blades installed free, etc
Your website shows that you're open till 7:30 on Saturdays. I may disabled man that walked a mile to your store last night. When I got to the door it was 5:58 p.m. the door was locked. Customers were still in the store. Yet the employees would not let me in. It's easy to tell on disabled by all the braces I wear. So basically they gave me the tough luck signal. For one it was before 6:00. With your website says you close at 7:30. Two I'm a disabled man who walked clear up to your parts store. And was refused to be let in a couple minutes before 6:00. P.m. and again I will remind you that your website says 7:30. But I was even there a couple minutes before your new closing time. And every one of them people in there were too lazy to help one more customer before they went home. And it was obvious the registers were not cashed out because there were still a customer in there buying his stuff. All I had to do was go pick up a brake line. Knew exactly what I needed would have took me not 5 minutes. But you're lazy staff obviously aren't worried about your customer service more worried about them getting home on a Saturday night I suppose. You got the wrong time on your website. I still showed up a couple minutes before closing time. And they would not let me in or help me. And there was still customers in there! Trust me I will be telling everybody about my experience at your sorry customer service parts store
lazy, and disrespectful. I called the store a few minutes before closing to inquire on some information for a part for my car a woman answers the phone and after giving her the info she hangs up on me. I call back this time a man answers and explain what happens and he hangs up. Needless to say I won't be shopping at O'Reilly's again
Not bad. I tried O'Reilly because of the above and beyond service they gave to my daughter several months ago. They replaced a part that was purchased out of state. I went there and a young lady waved me over to her station. To be honest, she looked way to young to have any creditability. But, she stepped up to the plate, ask some smart questions. Got the right parts. She discussed a couple of options and made the sell. I paid $8.38 more that what another company quoted over the phone, but I walked away believing I am getting what I really needed. Now I really understand why my daughter and Son-in-Law go to O'Reilly's. I also will be back. Thanks
Sandra from store at 5003 Lee blvd was on her way out of the door ;she was done for the day, she stopped and helped my wife and i to buy a battery for our car, she is a vecry good asset to the company customer service at its best!!!
I'm on vacation from Kentucky and unfortunately had automotive problems..luckily I was at this O'Reilly's. Osvaldo went above and beyond with professionalism and customer service. The kind of employee who cares and takes so much pride in his work that he turned what should have been a stressful hiccup in our vacation into a very manageable situation. The manager Sandra went out of her way to make sure my kids were out of the sun and hydrated while I changed parts and got the car fixed. Truly a blessing to find such courteous and professional people. From one vet to another...thanks Ozzy (Osvaldo).
Oswaldo is an AMAZING person and employee. I am an owner of 2 companies and have been in sales my whole life. Oswaldo not only strapped up and served an amazing customer service experience but topped it off with a Very personalized twist. Made me feel comfortable in the store. I have been very pleased with O'Reilly and thank you for providing a store like this.
Disappointed! Can't believe the hassles you have to go through to get money put back in your account from a return! While other auto part stores put it back within an hour! Been 6 business days and nothing yet!
Always a great location for customer service. Everyone there I’ve encountered are knowledgeable. This location accepts returns!!...Other locations don’t for some reason
They were VERY helpful. Jean and Jake actually made the experience fun. Another Gentleman there even offered to go pick up the part I needed from another O'Reilly's and bring back.
Bought break pads, and box contained substandard pads, and faulty single pad. Bad response to my concerns from corporate office. No longer shopping here.
Prompt phone call back, and then the salesperson hung up as soon as call was transferred to him. I called right back and got his voice mail. He never returned my call. ALOT of room for improvement. Sorry to pester you and keep you from doing YOUR JOB!
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