Apex Tire & Auto in
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Address:12951 Trade Center Dr, Bonita Springs, FL, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:34135
Working Time and Location
What clients say about Apex Tire & Auto in Bonita Springs (FL)
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My service experience was exceptional! I can’t say enough good things about the help I had with my Jeep Grand Cherokee. It started with a dead battery that AAA couldn’t start and a creative way to get the car to your shop. Your staff is very smart and helpful. They are a credit to your company.
Oct 13, 2025 -
The guys here were amazing. They were helpful and honest about what needed to be done. The car completely crapped out on us and I’m thankful this was the auto shop up the street when it happened. Couldn’t have asked for a better place to bring our vehicle into.
Oct 13, 2025 -
Love this group of honest gentleman! Always help me out of emergent situations! Never overcharge.. I drive 25 miles for their honesty!
Oct 01, 2025 -
Last week I brought my SUV into Apex to resolve a problem that developed during a recent heavy downpour that caused water to pond in a low spot. After hitting this water at around 25 mph, I feared it flooded the engine compartment. Shortly after I found the engine running roughly with hesitating acceleration, AND a flashing engine light. Not knowing the specifics, I drove the very short distance to Apex Tire & Auto and spoke to Braulio. He explained that the best way to thoroughly figure out what was going on was to have a complete diagnostics done ($159.99). I agreed this was probably the best way to proceed. That ended up being the right choice as it identified the problem, a broken elbow attaching the hose to the air intake assembly. Entire unit was replaced. Diagnostics showed the need for an alignment, which was completed. What impressed me was the attention to detail. Every point of needed attention was shown with text AND pictures! Though the air intake assembly had to be ordered, which meant I’d be without the SUV for many days, I was given a ride back to my residence, and when it was time to pick up my vehicle, Ryan, the Manager, personally drove my vehicle back to me so I could then return and pay for the services. That’s just outstanding service! Period! My Kia dealership stopped going to Bonita Springs for complimentary shuttle service saying I was just out of their range and I’d have to provide my own way to get back and forth. You can probably guess where I’m going to go for my service needs! Thanks guys!!
Sep 19, 2025 -
Do not take your vehicle here if you have black wheels. It looks like the tech took a paint scraper to my four month old wheel in about 13 spots he added wheel weights to and removed trying to balance my one wheel. Thankfully it was only one wheel and not all four. Also if you have black wheels you will get white wheel weights. Go somewhere that takes pride in their work not here.
Sep 09, 2025 -
Recently relocated form NJ new nothing about Apex my Dad had a coupon & it just so happened my check engine light came on after a month of buying a vehicle... that being said this is an exceptional Shop No Doubt! It its my new go to place for reliable and Auto Service Chad & his Team are Honest & most def skilled & I can't be more relieved I finally found a place I can trust for dependable Services and exceptional Results! TY Apex for a Great Experience!
Aug 23, 2025 -
I have purchased new tires from Apex and recently had new brakes installed. The staff at Apex provided excellent service and workmanship. I highly recommended them for your automotive needs.
Aug 14, 2025 -
Stopped in to have a tire repaired. While there Chad(manager) took the time to explain the difference between oil types. Decided to have them change the oil using full synthetic oil. Little disappointed that Ford dealer had me using the blend. I should have known better. For walk in service, it was a very good experience!
Aug 14, 2025 -
Jhon and the guys took care of my vehicle in a timely manner with a warm welcome , wasn't an easy job , Parts arrived the following morning after dropping the car off the prior afternoon & vehicle was ready two hours After opening the following day , great job guys , thanks for squeezing me in on short notice and getting the job done right , take it easy!
Aug 13, 2025 -
Apex Tire & Auto never disappoints. They provide great and cost-efficient service - - never trying to oversell. I trust them with my car, which is hard to say with many auto repair shops. Thank you.
Aug 02, 2025 -
New customer here. Stopped in with my Lexus LC500 with a slow leak I just discovered. They were really busy but Braulio Paz the service advisor stopped what he was doing and took care of me. 20 minutes later I was on my way. All of the staff were nice young guys. It was a pleasure dealing with them. They are my go to service shop from now on.
Jul 24, 2025 -
I had a tire with a slow leak and I took it to Apex in Bonita Springs and the fixed it promptly. I was impressed with their fast repair. We left on 6/7/25 to spend a few days in Miami Beach. When we got home on 6/10/25 the right rear tire on our 2022 Toyota CHR was flat. So this morning 6/11/25, I used our home air pump to inflate the tire to 36 lbs of air pressure and then.we drove it to Apex in Bonita Springs. They told us fine and it would be ready by noon. My husband said, this seems odd as they didn’t ask for my name or any other information. I asked him “Did they Create a Work Order” and he said “I don’t think so”. He be also said “I asked them if they wanted the car keys?” And the service tech said “No,”. I told my husband since it’s only one tire and the car is parked in their paved parking lot, I guess they can just roll a floor jack over to the car, remove the wheel, and bring it inside for repair. So, as per their instructions we returned at 12:00Pm. The tech told us they couldn’t work on the car because we did not leave the key. I told them we asked if they needed the key and they had said no. The tech denied that we had offered they key and stated we told him we left it in the car. I don’t know what moron would leave their car key in the car, which is not being monitored, and drive away. We we’re consolatory and said ok. We thought you would probably just pull a floor jack out to the car and remove the wheel for repair. The tech replied, “I’m not working in this hot sun”, and it’s after 12:00 PM now and we close at noon. He said he would pull the car up and check the air in the tire before we left and we thanked him. As soon as he pulled the car up he came and said you’ve damaged the tire because you drove it when it was flat. We told him that we absolutely had not. The car car had been sitting in our driveway undriven for the last 7 days and the tire was inflated when we left and flat when we got home 6 days later. He insisted it had been driven flat. I asked him to show me proof and he showed me a very minor scuff mark on the side of the tire which I could not even see without him pointing it out. It looked like a minor scuff mark you would get from your tire brushing against the curb during routine driving. Obviously we took the car and left. When you call your repeat customers liars, don’t fill out a repair invoice when they bring the car in for work, if they had our phone number would have been there and they could have called us about the key. We had never left the Publix shopping center and were only 2 minutes away the whole time. And lastly we know for a fact the tire was not driven flat. We had the only key with us in Miami for the preceding 6 days. You should think twice before giving your business to Apex. They have certainly lost us as customers.
Jul 15, 2025 -
I had used the shop for a minor repair a few months ago and was satisfied. I needed another minor repair today, and went back. I had not noticed that the name had changed. I meditate noticed that the place was different. The people were surly and abrupt. I was lied to about my report. I knew what was wrong and they tried to convince me that I had a major report needed. Thank God I got out of there without getting cheated. Stay away!
Jul 13, 2025 -
I had a really solid experience at Apex Tire and Auto. I stopped by for some routine maintenance, and honestly, these guys were great. Super friendly, didn’t try to upsell me on a bunch of stuff I didn’t need, and explained everything in a way that actually made sense (which is rare at auto shops). They got the work done pretty quickly and the price was fair—no surprises, which I really appreciated. The waiting area was clean and chill, so hanging out while they worked on my car wasn’t a hassle. Overall, it’s a trustworthy place with good people who know what they’re doing. I’ll definitely be going back next time I need something done.
Jul 10, 2025 -
Definitely 5 Stars in every category of Customer Service and very reasonable costs. Chad and the team couldn't have been better. Highly recommend for tire & auto repairs. Tom BMW 2010 750i
Jun 30, 2025 -
I have trusted Apex Auto with everything from A/C to cooling system to tires. They have always provided excellent service knowledgeable staff and great prices. They are my go to shop for everything automotive.
Jun 25, 2025 -
Very professional staff that communicated clear direction on repairs and met all timelines they estimated. It is hard to find an auto mechanic shop as organized as this team that also provides exceptional workmanship! I will be returning to Apex for all future repairs or maintenance for all my vehicles going forward!
Jun 20, 2025 -
Apex was recommended to me by Costco, and although I had never heard of them before, based on Costco's recommendation and the reviews I read, I thought I would give them a try. My appointment was for 11:00 a.m., I arrived at 10:50 and Chad, their Service Manager and his team, were waiting for my arrival. The check in process was seamless and quick. After my four wheel alignment was completed, Chad went over the results in detail, as well as the inspection of my 2017 Mazda CX5 (great car, by the way). Chad mentioned that one of my belts had cracks, photos were provided, and that it would be a good idea to replace it. I was told previously the belt was suspect, so I knew that Chad was being honest and straight-forward with me. I found the prices for the work done very resonable and it was clear this automotive center has their act together. For my next service I will not hesitate to return to Apex Tire & Auto without hesitation.
Jun 17, 2025 -
I arrived for my appointed time to get my oil changed and the computers were down, they continued to work on. I am very pleased with the service that I received. I will definitely keep coming back here for service on my vehicles. Thank you for the great service.
Jun 10, 2025 -
Braulio Paz is an excellent employee. I will not go anywhere else when I have tire issues. He is very knowledgeable, honest and goes above and beyond for his customers. He has helped me out when I’ve been in a pinch and he thinks nothing of it. He does his job!and does it well. I am a lifer at Apex Tire because of Braulio Paz. He is the absolutely best. Thank you as always my friend!
Jun 03, 2025 -
I was in a jam while on vacation and Chad was able to get me right in and replace my battery. He went above and beyond to check my car for any issues that could pop up on my drive back to the Northeast. Highly recommend this Apex team. Job well done!
May 29, 2025 -
Appointment availability was excellent. No wait to assess battery. Explained condition of battery completely. Replacement came with warranty and roadside assistance. Short wait time to have battery installed and computer reset. Very reasonably priced.
May 22, 2025 -
Solid group of guys. Really can't ask anymore from a Tire & Auto outfit. Their Timely, well priced, good communicators, and at least for me....always make themselves available to help me out quickly. I intentionally go out of my way to drive to Bonita from Naples, because finding trustworthy people who are efficient to work on my truck is well worth the drive.
May 20, 2025 -
Excellent. Were able to get me in to repair tire on my 23 Telluride. Got me right in and promptly repaired. Great service and better price than anyone in the area. Highly recommend and will be back
May 19, 2025 -
Past experiences with the staff and services provided have been positive. Just brought my wife’s SUV for oil change, tire rotation & inspection. Appointments were quick & the car was ready promptly! Friendly & professional staff and mechanics
May 12, 2025 -
Great service. I go every month for calibration and always receive great service. Everyone is really nice. Braulio Paz always takes care of me in a very professional manner. They're always available to help when you needed.
May 12, 2025 -
our car wasnt starting, we thought we needed an alternator. brought the car to apex, per a recommendation from our community. after assessing the problem, all it needed was an adjustment to the battery. we so appreciate the honest diagnosis and fix. thank u apex!
May 10, 2025 -
My experience with Apex has always been great and I have been using their location for years. Braulio has always been great to work with in person and Chad is always professional over the phone when calling. I would reccommend their location to anyone looking for fair pricing and good customer service.
May 08, 2025 -
Chad inspected our vehicle and repaired it in a timely manner. Being a 20 year old, used vehicle he even offered to review all past repairs on the Carfax report. I would recommend Apex.
May 06, 2025 -
I couldn't be more thrilled with my experience at Apex. Chad and his entire team did an excellent job taking care of my car. They were extremely competitive on prices for brakes and tires and got me in quickly. The best part is they even provided a vehicle inspection that I didn't even ask for! Apex is definitely my go-to shop from now on.
May 05, 2025
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