Jerry came to me way before the 30 minutes I was told he would come by, funny and cool dude. Couldn't ask for a better service, he even called a local shop near by to get me help and got me a discount
Some idiot from here towed a car that wasn’t even parked overnight(parked for 1.45 hours max) and they didn’t ever bother showing up for court so I got all my money back. Sad and ignorant is this places motto.
You wish you towed mine Its your responsibility to train your staff not mine be a responsible operator Your guy in the black wheel lift makes you look like a joke remind your guys they represent you when their in your trucks!!
My car broke down and it needed to get towed home. My insurance covered the cost. Billy made a stressful moment into a pleasant experience with his positive attitude and uplifting outlook. Great service with Billy. Thank you!
I had a very difficult tow because my F250 was in the back yard hooked to a trailer and no power. The vehicle would not power on allowing us to release the parking brake and Jerry worked his magic and got my truck out of there. Great job sir.
First time having to call for road assistance, after almost 15 other local companies saying they can’t help me, or not answering the line, or don’t have anyone near by, Lake County Tow said they’d have someone out to me in 45 mins & was right on time. They were quick. If I ever needed it - I would use them again.
Got stranded at circle k in clermont and when we called the guy who helped us he was very willing to help. It was very affordable compared to several other places I called tonight. Very fast service with an estimated arrival time of 30 mins but they got there in 15. Highly recommend!!
Similar to several other reviews here, I was kept in the dark by AAA for over five hours. I was finally connected with Lake County Tow by a third party. Rodrick was on site in less than an hour, and provided quick, professional, outstanding service. Could not be happier with this company!
Lake County Tow provided a perfect towing service for me yesterday evening at a reasonable cost. The tow truck driver arrived within 15 minutes (I cancelled AAA roadside assistance after waiting for two hours, what a joke). He was courteous, friendly and skilled. He loaded my lowered sports car on the flat bed truck with care and unloaded the car at the requested location, even helping to place the disabled car in a safe location. Great towing company!
As soon as Ryan arrived, he double checked my battery in the chance that it would start. It was raining hard and he had my car hitched and ready to go in record time. Great customer service.
Amazing service from Rhomans today. Friendly and pontual. Arrived a few minutes before expected time and was really helpful. Made sure everything was ok and explained to me what to expect once the car arrive at the service center. Awesome service.
Victor did a great job with communicating with me about picking up my vehicle that stopped. He was very prompt and followed my requests he even worked late for me and I'm so appreciative of him and his diligence. Thank you Victor!
They beat the estimated time of arrival AAA provided by over an hour and were updating me at every step. Israel did a great job with the tow and got my truck back home in perfect shape. Great company, great driver!
Luck was both on my side and not on my side. My Hyundai broke down tonight whilst running errands. It was my first time having my vehicle towed and I was a bit nervous and anxious but after I received a phone call from Victor, all my worries and anxiety were put at ease. A lot of towing companies do not have the best reputations but Lake County Towing and Victor were absolutely fantastic. It was an easy and amazing tow and I hope any future towing is done by him. He had a great personality and was very nice to talk to! Thank you Lake County Towing and Victor!
Jerry was amazing, we didn’t have to wait long, he gave A great customer service, we give you 10 stars ⭐ ⭐⭐⭐⭐⭐⭐⭐⭐ Hands down they are the best ever!!!!! Thank you Jerry again!!!!!
We came to pick up our car, the was towed for this company and when we try to pay with a debit card the charge, they told us they policy and politic of the lake county tow company don’t accept debit card only cash, when I asked about tax ID number because I pay TAXES to IRS and I need to report this charge, the employee told me the owner can’t not provide to us this information. It is very curious and I would like to know why the owner can’t provide TAX ID INFORMATION?? Keep away about this company !!! They look like they cheat the IRS system!!! lol
Rhomans was my tow truck driving this morning after being stuck on the side of the road. He was absolutely amazing, professional, friendly, informative. He not only did a great job with his work service but a fantastic job with his customer service and making the experience suitable for a frustrating time. He was also very clean and well organized and really helped me in more ways then one, it was more then just a random tow.
On the morning of Nov 5, 2023 I had Lake County Towing, tow my car back home. My experience with their service was great, from the dispatcher, of whom will have to forgive me for not recalling her name, but nevertheless did an excellent job to Pete who arrived and assisted me with getting my car back home safe. Overall I felt i was in good hands because of the professionalism and respect I received from their team. Thank you!
I have used them twice now! Best price when I checked around and always fast. No wait, no standing us up! And fast to pick up and go. Secretary is helpful and nice and the Tow guy is always super nice and easy to communicate with. We will continue to use this friendly company in the future!
I had several tow trucks come to my house through AAA. No one could figure out how to get my car into neutral and every single one of them said my battery was fine. Not the case. Lake County Tow showed up within minutes and were able to test the battery and jump me immediately. Highly recommend this company. They're a pleasure to work with and I will happily use them again in the future
We had phenomenal service with our driver Rhomans. He was our tow driver 2 times and was prompt, personable and went above and beyond to actually contact discount tires to give them a heads up about my car situation. we highly recommend using this company. Very reliable and trustworthy. We will definitely be using again if ever needed.
This was my first personal tow truck experience needed and well I'm extremely pleased. Very friendly and efficient on the phone with a time estimate & price. I was told about 30 mins and maybe 18 mins later Pete arrives with a quickness & a smile. I instantly felt comfortable and impressed with the clean new truck and his polite service. I highly recommend and will be saving for my personal tow truck service again. Thank you for helping make an uncomfortable situation safe and simple.
From the first phone call Mike was great! I had to call with updated info while waiting at least twice and each time he was just as helpful and courteous as before. The driver was equally as great - they kept me updated on ETA and put me at ease. Hoping I don’t need them again anytime soon but if I do, I would not hesitate to call Lake County Tow again.
Initially my tow was delayed, and as someone who was in somewhat of a scary time just because of how young I am and because it’s never happened to me before, I was somewhat upset, but after calling and speaking to the kind lady who answered the phone she informed me of why and it all made sense and I understood then why it was delayed but she helped me out a ton when she got the tow truck to me in much shorter time and we made it to the destination right as they were closing but me leaving the car there overnight was no problem with them and I got to communicate with them the scenario briefly which gave me so much peace of mind. To the guy who towed my car he was such a kind man and it’s not in a “I’m an old lady and he was such a sweet young man and very respectful” type of way, it’s in a “as someone who’s also very real and genuine, I am so thankful to have had a great human being help me in this scary situation” type of way. I thank him a ton as well because he took the time to talk to me and build rapport with me making me feel so much more comfortable and he even knew the people at the tire place which made me feel happy and familiarized with everyone. To the kind lady answering the phone, to Josh, and To everyone at lake county tow, God bless <3
Service was excellent, super fast and driver was very kind. Jerry is amazing at his job. He was my saving grace tonight, he was honest about my options and did his job well. He could have left me stranded like this company call Presidential Roadside but, he didn't at almost 8pm in an empty parking garage. I will recommend this company and Jerry to anyone that needs their service.
Luis was to the rescue within 25 minutes of me calling. Super nice guy. He made it a painless experience. If I were ever to need a tow for my jeep or get repossessed I prefer it to be Luis
Drew was AWESOME and made a very bad situation just a little bit better by his quick service, kindness and humor. The first tow service never showed up after two hours! Save yourself the hassle and call Lake County Tow first and ask for Drew.
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