Came in from another shop where the butchered my wheel and left no weight after a balance… this shop not only fixed it but I had a great time learning how the machine works from a very competent tech. Super nice front office (Brandi)? Would recommend 10/10
I had a great experience at this mechanic shop! They replaced my car battery quickly and professionally, and the entire process was smooth from start to finish. The owner was friendly, honest, and took the time to explain everything clearly. Pricing was fair and there were no surprises. It’s refreshing to find a shop you can trust—highly recommend and I’ll definitely be back for future service! Thank you Fidelis for helping me in a crunch you really saved the day!
HIGHLY RECOMMEND Fidelis Automotive!!!!
Awesome work, great price, finished ahead of schedule. Professional and friendly. Front receptionist was amazing!! Jeep Wrangler experts.
I cannot say enough great things about Fidelis Automotive. From start to finish, my experience was exceptional.
Jeremy is kind, caring, fair, friendly, honest, and truly a consummate professional. He took the time to explain everything clearly, answered all of my questions with patience, and made sure I felt confident and comfortable every step of the way. His integrity and professionalism genuinely stand out.
Brandi, the Front Desk Manager, is equally outstanding. Her customer service is exceptional. She is warm, attentive, organized, and incredibly responsive. From scheduling to follow-up, she made the entire process seamless and stress-free.
Together, Jeremy and Brandi went above and beyond to ensure I was completely satisfied. It is rare to find an automotive shop where you feel truly cared for as a customer, and Fidelis Automotive absolutely delivers on that level of service.
I highly recommend Fidelis Automotive without hesitation, and I will be using them exclusively for all of my automotive repairs moving forward.
The team at Fidelis is incredible. Their knowledge, expertise, and professionalism is unmatched across Central Florida. They installed a Westcott kit and 35” ATs on my 24 Tundra and offered a competitive price, excellent service, and expert advise along the way. I will be a repeat customer and can gladly recommend this team to anyone looking to build out their truck!
Squeezed me in on a Friday evening for a lifted alignment and found a previous axle repair done improperly and was able to get me back on the road in no time
Took my car for an oil leak. I wanted a diagnostic. They gave it back to me worse. They made the oil leak more than what it was. Don't take your car to there because they will sabotage your vehicle.
I recently used Fidelis in Valrico (a little hidden spot behind a plaza) for service on my vehicle. I was blown away by Brandi's exceptional service. Brandi and her team of mechanics went above and beyond to ensure I was completely satisfied.
I’ve been going here for 10 plus years and have never been let down! I remember when it was just Jeremy and a few others that worked there! I will always continue to bring any of my vehicles and service as well as friends here before I think of going anywhere else! That you for the amazing service and the kindness from everyone!
My 2006 Chevy Trailblazer is currently back at their shop. My full review will be posted after the results, along with what transpired.
Update: I will finish and post this review soon. It is NOT good. As you can see just from the businesses response. That really says it all, including their business ethics.
Great Auto shop that does fantastic work at a fair price. Super laid back because Jeremy is a good guy. If you're in the Brandon area definitely go to them for your automotive needs.
Very honest mechanics. They diagnose your vehicle and make the appropriate repairs. I have been bringing my truck here for almost a year and I will keep coming back. I highly recommend Fidelis Automotive.
Fidelis was the best price around for brakes. Jeremy was helpful and knowledgeable. As a woman, I appreciate the fact he didn't take advantage of my lack of knowledge around a car. My only critique is that I would've liked a phone call when my car was ready, instead of me calling.
Fidelis Automotive is the BEST Automotive Mechanic Shop in Valrico!! Everything they do is done with the customer's best interest at heart. I had an engine installed in my Jeep and from a to z. The customer service that Jeremy, Brandi and Robert extended was the best I've ever had as far as the automotive experience!! Being that this was the first time I had a engine replace. I wanted to make sure I took it to professional and these individuals make a great team of professionals in the automotive mechanic industry.
Jeremy, the owner, is skilled, and honest! Brandy, the service manger, is friendly, professional, and super helpful! My whole family uses this shop and trusts Fidelis with all their car repairs. They even work with some car repair credit services if you need help with that!
5 Star Shop & Services here. I have a 2021 Gladiator, Fidelis installed my 4" Lift, Suspension, New Wheels &Tires, They even did Custom detailed work Installing a SportBar & Powder coated to Color match some custom parts & Installed Electric Power step running boards. ALL FOR an AMAZING Price! Great craftsmanship & the Owner personally takes care of his customers to ensure satisfaction.
HIGHLY HIGHLY Recommend these guys for Anything You need Custom all the way to simple as an Oil change or Engine repairs. Check them out!
My family has been taking our vehicles here for several years. Jeremy has a great team and they take very good care of us. He’s never steered us wrong and is completely trustworthy.
He also can install backup cameras which I plan to have done soon.
Jeremy also installs lift kits for trucks. This is a veteran-owned company so please show your support!
They were wonderful at getting my car in; came and picked it up for me because battery was dead and I had to leave for paperwork at the new job I’m starting. They were able to tell what was actually wrong with my car and the cost. Also let me know about other issues that would need to be fixed. Because couldn’t do all of them, they fixed what I could afford to enable me to be able to start my new job on time, and also printed out prioritized list with estimate cost so that start planning and saving for those. So nice and being a single woman, didn’t try to take advantage of my lack of mechanical knowledge.
Really great service gets your vehicle complete at fair price and reasonable time without compromising the quality of their work. One stop shop for auto things they can type of repair, and they were able to install my auto android camera device.
Took my truck in for a clutch replacement and could not be happier with the level of professionalism and service I received from Fidelis Automotive! Superior quality workmanship and quick turnaround on ordering the parts, and getting the job done. Price was fair and the truck drove like it was brand new when I got it back.
As a veteran myself, I appreciate any opportunity to support local veteran owned businesses like Fidelis, and will continue to use them for any of my automotive repair needs in the future!
Excellent alignment shop. Restored my 4-wheel alignment to what it should be and corrected my bad tire noise. Michael the alignment tech spent extra time adjusting my 170k mile car to factory specs (a lot of the hardware was pretty rusty). Thank you for the attention to detail. Service manager Carlos fit me into the schedule on short notice - thanks for that too. Fair price for premium alignment, 130 bucks - you get what you pay for. Highly satisfied Fidelis Automotive. Good job.
I’ve been dealing with Jeremy and his shop for about 10yrs now… my whole family uses him for our mechanic needs…honest and fair no beating around the bush or trumping up repairs or cost…he once repaired an issue with my vehicle that was no easy feat when I foolishly went to someone besides Jeremy for a brake repair and they put a liquid other than brake fluid in my brake line… I would recommend his shop 150%! Awesome people all around…
They are quick, honest, and friendly. Every project can have a lot of variables that can't be foreseen. My truck wheels needed special lugs, and I purchased the wrong ones without fitting them prior to taking my set in to be installed. They ordered and picked up the correct ones for a fair price with a good attitude, keeping me from feeling like the buffoon I am.
Shout out to Justin for hooking it up!
This place is awesome. Jeremy the owner is a super nice guy and really knows his stuff. I had been looking for a competent mechanic since moving to Florida a few years ago and on a recommendation from my daughter's boss I tried out this garage and have been using them ever since.
These guys are amazing! A friend of mine recommended I go to them, and they blew me away with how fast they were able to repair my Jeep! I called them at 10 a.m., they fit me in that afternoon and the repair was done less than an hour after I got there not a minor issue either). Pricing wise, they were cheaper than many other places I've gone to, but even if they weren't I would gladly go to them just for how knowledgeable and helpful they are. I highly recommend them and will be using only them for repairs moving forward!
I was recommended to Fidelis Automotive by a friend of mine named Marc Engel. I had 3 motor mounts down on my Volvo and I knew it was going to cost me thousands to fix it anywhere else. So my friend took me here and introduced me to Jeremy. He gave me the best price I've ever heard in my life. As soon as I drove my car I was completely amazed. My car has driven better than when my dad first bought it for me. I would recommend anyone and everyone to go to this man to get their car fixed! I'm so grateful and happy to have a peace of mind thanks to this man! ? ??????????
I would highly recommend this auto repair company! Jeremy is outstanding to work with, and is the most honest mechanic and shop that I have ever dealt with. He will go the extra mile to make sure you are satisfied! And the prices are very reasonable! This is a top notch company!
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