This company towed my cleaning persons car from in front of our home and claims someone called them...not to mention a of the negative reviews have 7+ likes and they still maintain such a high rating
AAA left me stranded waiting for a tow for over 24 hours, and I was beyond frustrated. I called Extreme Towing as a last resort, and they absolutely saved the day. Other tow companies wouldn't pick up or quoted me more than double what they did, but Express Towing showed up within 15 minutes and towed me 65 miles with zero issues. No hesitation, no excuses — just fast, professional, reliable service when I really needed it. I can’t recommend them enough. If you’re stuck and need help now, this is the company to call!!!
Express towing is a money grab. They ignore towing rules and regulations. Even to the point where the tow truck driver is in front of you and you try to explain to them the towing regulations they will laugh at you and speed away while kids are playing in the street in their own community. They would rather disregard towing updates just to make money and ruin someone’s day. If you see an express towing truck be aware - just know they are going to do whatever they want and expect you to pay up.
It’s very rare for me to put a negative review, I understand how effective it can be to small businesses but this needs to be addressed , My wife and I had Thanksgiving with friends, took an Uber home from there, the next morning it was towed for not having a parking pass, I found that Express towing had the car, called them and it was $262, my wife went to pick up the vehicle as the registered owner, the gentleman in the office tried to charger her $500 to get the vehicle released due to a “lien release fee” for 1 day. Total scam, she said she was told $262 the day before and its all she brought, so he did her a “favor” and reduced it back to $262, very grateful for the favor 2 days before Thanksgiving. Very unethical.Im sure they get 1 out of 5 on the “lien fee”.
My car broke down luckily on the street where I reside and Triple A called Express Towing to tow my car to the local shop. Jordan arrived and he was professional and quick! My wait time was about 30 mins from when he called (coming from Brandon to Apollo Beach). But overall a great guy! I really had a great experience with Express and would recommend and will use them again.
I ordered a tow through my insurance company. The gave a estimate of 90 minutes to arrive. I called Snaps Express Towing to get the eta and a Very rude and nasty lady who said the tow would be another 45 minutes. I asked for a supervisor and the lady said she was the owner, she provided no empathy or customer service she said I was being rude and she canceled my tow. If this lady was the owner PLEASE PLEASE don't use this service. Diabolical customer service!! This lady really must hate herself to provide this kind of lack of customer service at her own company. Self sabotage is real.
This is the only true old school towing business. I've seen them tow away RVs that had burnt up. I've seen them deliver a tractor to clean up the mess after the flames had been extinguished. I've seen them wrap the RV with plastic to keep pieces from falling in the road. They hauled it away. Other company's were given almost 400$ to come out and say no. They have a 100% rating with the Hillsborough county sheriff's office.
This company is terrible! My parents were in a car crash, dad in the hospital and mom woth almonds severe concussion. This company gave us such a hard time just trying to get their items from the car and even after we got a motorized letter from my parents insurance they still gave us a hard time to the point I needed to get my concussed mother to their office. The office staff are sleazy and sarcastic, they only care about getting more and more money even after you do what they want. They are terrible, please use anyone else if you need towing.
They towed my husbands car last summer after an accident. It was towed directly to our home and released immediately upon payment. Now nearly a year later they randomly charged his card $145! We have never used them again. We haven’t had any vehicles towed. I don’t know why they still have my husbands card info. He had to file a fraud claim and have a new card issued. Would not trust this company with my card info at all!
Called for a tow- guy was honest about estimated wait. Competent driver got the job done. Polite, funny, and safety minded on a busy road’s shoulder. Recommend!!
I called Express Towing & Recovery to arrange a pickup and provided both my address and phone number. Unfortunately, they never showed up and didn’t bother to call or follow up. It was a complete waste of time trying to coordinate with them over the phone. Very disappointing experience — don’t count on them if you’re stranded and need reliable help.
Wendy the dispatcher is awesome! The Driver Robert is excellent and very professional!. He was there in less than 20 minutes. Amazing team work. There price is better than the competition. I will absolutely use them again when I need a tow.
Express Towing and Recovery has been amazing to work with. Not only were they able to successfully dispose of an old RV at one of our customer's property, but they went above and beyond! We received feedback from our customer stating that they cleaned the area very well and even regraded the property, leaving it better than before. Hats off to these folks.
Express Towing deserves 10 stars. I called them today because my car wouldn't start and it took them less than 15 minutes to assist me. Rob is the gentleman who assisted me with hooking and dropping my vehicle. He's an amazing driver and is a pro at what he doesI highly recommed them
Had an emergency, driver (no insurance/license) drove onto our property and destroyed our equipment. these guys arrived in less than 10 minutes! Absolute rock stars
Stop googling for tow services. Very happy with services. Last minute breakdown on the way to work on a busy Friday and yet they still responded rapidly WITH great customer service. Cost is very reasonable for our area. What are you waiting for...call them!
The absolute worst company I have ever had the misfortune of dealing with. Wendy is terrible. They are not good people. The location was sketchy. I was legitimately scared. The whole experience made me feel very uncomfortable.
Great experience. They were recommended by the tire company, gave them a call and they were to me with in 15 minutes. Price was reasonable. Couldn't be easier.
Dan and Dale were unbelievable. I had to schedule a towing by appointment only, from a location in Pinellas County. Over the course of a few phone calls we were able to lock in date, time, location, drop off and cost. They answered my phone calls everytime, arrived 10 minutes early and gave me a courtesy call once vehicle was delivered to drop off location. No need to call another another towing outfit......these guys are what you're looking for. Give them a call! Thanks again guys!
Just had them tow my car for me. They gave me the right time estimate it would take. Everything was professional and a flat rate, no shady business. Competitive price. They pick up the phone and have top notch customer service. My go to from now on.
I am the Manager at a different Towing Company here in town. I was driving today and had to pick a car up from their yard. First class customer service these people provided. The Manager even came into the yard to make sure everything was alright. Darrin a guy in the office was an absolute gem to work with. I highly recommend this Company The owners definitely have great employees, everyone here was happy smiling and extremely helpful. Thanks Dan Darrin and even some of their drivers were super kind. I think the one guys name Was Juan and another driver Jordan even directed me on how to get into their shut gatw. These people are truly the Best!
Highly recommended. Ray you were awesome! My second time using them, excellent communication & went above and beyond. James you were great & happy you are also a neighbor. Thanks & keep up the great work -))) Highly recommend this company !!!
I would give them zero stars if possible. This company towed a truck front my front yard, not only did the driver get stuck and have to call another tow truck, they left huge holes in my front yard, had the nerve to use my lawn bricks to pull his truck, he broke them and tore up the grass in my yard. I tried several times to contact the owner, not once did I get a call back or an apology. Totally unacceptable, run by a bunch of unprofessional idiots. I have included just a few of the pictures of what they left in my yard. Don't use these people, the owner could not even call me back to even apologize or offer to replace ehat he broke or the grass he destroyed . STAY AWAY
Great work guys! They towed my vehicle for exactly the same price they promised over the phone with no hidden fees. The gentleman was not only careful loading my car but also respectful of my property. When my car was delivered to the mechanic shop, I received a courtesy call from him as well to know everything was taken care. Thanks again!
Wendy and Tim were awesome..Called them at 5pm Sunday afternoon..Tim showed up at 5:30pm..Dropped off at shop by 6:30pm..Price was better then everyone else called..and timing was on spot..Also I want to mention..my daughter had a blast riding high in this pete
If you want the job done correctly and professionally, this is who you need to call. They know how to do the job and at a reasonable price. Super down to earth and friendly drivers and the office staff are very helpful and knowledgeable. If your wanting someone to actually show up and not cause damage then this is the company to trust.
Well. My car was towed from my gf apartment after misunderstood the guest parking permit rules. Fortunately the tow guys were pretty nice, unfortunately I thinki got the rookie driver because he managed to destroy my front end. Thankfully the boss man worked with me on settling out for the trouble but I'd rather have simply paid the tow expense since I was originally in the wrong instead of having to spend my weekend fixing someone's negligence. But I hate to admit I am upset the driver managed to do so much damage on a brand new car with 3400 miles. Pics of before and after below. Apparently they're usually pretty good drivers but I can only offer up my own experience. Some might say well you deserve it for getting your car towed but even despite the fact it was from my gfs gated private community and from a simple misunderstood permit situation were we have the permit and just forgot to place it in the car, the damage is solely that drivers responsibility. I'd say he needs retrained asap before I let him get behind wheel of another tow truck lest he run into a less patient person than me.
Driver clearly popped my tire. Asked to speak to the owner after calling several times. Darren answered the phone and would not take my name or number.
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