The body shop was absolutely great. Sal that works there at the Body shop was exceptionally courteous and very prompt with everything. Kept me up-to-date on my car. I absolutely give the body shop five stars. Especially Sal. I will always go there.
I dropped off my car to get some body work done. It was so easy, they did all the paperworks for me and when I got my car back it looked amazing its like never been painted at all. Highly recommend!
I had the pleasure of meeting Saul today. And I see why he’s employee of the month!!!!!!! He is so kind and easy to talk to. I appreciate you sharing your story with me. I know your father is proud
Saul and the team at Toyota of Tampa Bay Collison took care of my 2022 Toyota Highlander. We were kept in the loop during the whole process. I was in an accident over the holidays quite a few years ago that seemed to drag out to the point that the rental car company started charging me...And I wasn't even at fault! Saul and the team took care of us in a timely manner and the finished product looks great. Thanks Saul!
I had an amazing experience with everyone at Toyota of tampa bay collision center. Saul was the representative that helped through the entire process and kept me updated with everything. It was a very smooth process. He is great! Highly recommend him!
If anyone needs a vehicle serviced due to an accident or just want to refresh the look of your vehicle this is the place. They use original parts they got the best and professional technicians ,so you know your vehicle will be like new. The person you want to see is Saul. He will make sure everything will be done on time and done right.
I had an amazing experience at Toyota of Tampa Bay Collision Center. After my car accident, Saul made the repair process so much easier. He kept me updated the entire time, answered all my questions, and even helped me navigate insurance which was a huge relief. I always felt comfortable and confident that my car was in good hands. I highly recommend this place to anyone because the staff truly care about their customers, and getting my car back clean and looking great was an unexpected bonus!
Wonderful all around experience! Every interaction was positive! It was fairly seemless from the repair estimate to the car rental and insurance. Highly recommended without reservation.
Toyota of Tampa Bay did an outstanding job repairing our vehicle. Saul communicated with us frequently on the status of the vehicle and kept us informed every step of the way. I will use them in the future if we ever have a car repair need
Sal went above and beyond, and there truly aren’t enough words to express how much my husband and I appreciated his service. He was incredibly attentive, communicative, and made sure to keep us informed every step of the way.
I can confidently say this wasn’t just a one-time display of great customer service—Sal has been consistent. Unfortunately, our family had two accidents this year, and both times Sal didn’t miss a beat. His dedication and professionalism never wavered.
Toyota is incredibly lucky to have someone like him. Sal genuinely has his customers’ best interests at heart, and it shows in everything he does.
⭐⭐⭐⭐⭐ This is the best place to take your car for repairs! They are fast, efficient, professional and their work speaks volumes. Saul was great! He communicated every step of the way and I appreciate how quickly he took care of things for me. My 2025 Toyota Camry was unfortunately rear-ended and busted but this team returned it to me looking back to new and I couldn't be happier I definitely recommend the Team at Toyota of Tampa Bay Collision Center.
Wow, First of all want to say Thank you to Saul, The Experience I had with Toyota of Tampabay collision Department was Awesome from Start to finish...Saul, the manager treated my son & I like Family. From helping us filll all the correct paperwork to contacting our insurance company For me. Saul, also kept me up to date with all the details including Renting a car...This gentleman was Professional,, courteous, and caring...Turns up my vehicle was a Total loss.. I'll be going back to Toyota of Tampa Bay to purchase my vehicle because of all the Great service I received from Saul...I Highly recommend this Dealership....Julio Rivera
I want to sincerely thank Saul Albanil, Collision Consultant, Javi the Body Tech , Lee the Painter, Santo Detailer, Danny, Master Mechanic in Calibration of my Vehicle and Tyler in Coordinating activities at Toyota of Tampa Bay for the outstanding service on my car. The Repair was Completed right on time, and every Single one of my questions and Concerns was addressed with Patience and clarity. Your professionalism, Expertise, and attention to detail truly stood out. It’s rare to come across such dependable and Customer-Focused Service. Great Job and much Appreciated!!! Kudos to Entire Team!!!
The service saul provided during a recent claim was GREAT! Saul was exceptionally detail-oriented, taking the time to explain every aspect of the process and addressing all concerns thoroughly. Consistent updates throughout the entire claim were especially appreciated, keeping the customer informed at every step. Saul politeness and professionalism made a stressful situation much easier. I highly recommend on speaking with saul!
These guys are amazing! Took my truck here after a previous Toyota store mis-diagnosed my alignment. Todd, Tyler, and Manny got my issue resolved same day in about a hour. Saved me a bunch of time and $$$. Highy reccomend!
Forever grateful to my collision repair expert Saul, Frankie, and their team. What a horrible headache is to get hit by someone else, but these guys are great at what they do and it makes the entire experience easier to digest. My job got finished with the meticulousness I expected, while communication was had every step of the way. Professional career in body shop meets excellent customer service.
Thank you Matt and Team!! What a great group of people at Toyota of Tampa Bay Body Shop on Fletcher Ave. Matt and his people worked on my 2019 Tacoma and did a Fantastic job, even fixing things I didn't ask for! Every person there was very nice and very professional. I highly recommend these folks! Thanks again Matt!
Saul did an amazing job repairing my car! He was very communicative throughout the entire process and always made sure I understood what was going on every step of the way. I really appreciated his professionalism and attention to detail. I highly recommend the collision center—especially Saul! If you need work done, definitely go to him!
So pleased with the service I received from Todd and the technicians that did an amazing job, Frankie and Jason. My car was fully restored and I could not be happier.
Mr. Saul and his team were amazing. Great customer service. The front side of my car was peeling off and Mr.Saul did an excellent job gluing it back on. He was a great person to talk to and I enjoyed watching and talking to him during the process. Will definitely come back if I need anything else!
Toyota of Tampa Bay Collision Center impressed me so much I had to take to Google and leave a review. I was immediately won over by Saul A. on the initial phone call just to ask questions about their process and background in dealing with a certain ins. carrier. Saul was communicative, intentional and forthcoming. Despite the inconvenience of being involved in an accident and having to get the car repaired, Saul made the process as seamless as possible. He even emailed, and provided updates to the adjuster ensuring no further delays in the return of our vehicle. I am vouching for the services of Toyota of Tampa Bay Collision Center for those who refer to reviews to aid in their decision making. Thank you guys for restoring our vehicle’s look to its original state.
Had a wonderful experience working with Saul. The insurance company I was working with were terrible. And Saul took care of everything, from trying to work with the insurance company and constantly updating me on my vehicle. Got my car back looking like new again. Highly recommend Toyota collision if you need work doing on your car. Thanks again.
Today I came to pick up my car was terribly dusty inside and out. I had the car clean before I handed it in, I never thought they would return the car to mein this condition I am so disgusting full of dust, stains, etc. I am not happy with this neglect. When I picked up the car, No one gave me any brief explanation about the repair. The receptionist told me unfortunately they went home early. Therefore there is no one to help you with the car and no one was there to answer my questions. I only received excuses Car wash broke, there is no other staff to clean your car or answer your questions about the car. Shameful care less. The manager offer me to come back before 3pm to clean the car. But I work I don't the time, I get off late to make another trip. They should be have the car ready before I pick up this afternoon.
I am very very disappointed. Tampa Bay Toyota collision show me car less.
Bad experiences I never want to have again. The last one was for warranty on a bad paint job. After almost three months I pick up my car surprise!!! My security camera someone disconnected. I look at the recordings and the employee was pressing the gas pedal to the floor saying I like the sound of these cars on several occasions. Then the car camera was disconnected. Today I called more than five times they never called me back. Doon give me a call you promised me my car would be in good hands.
I recently purchased a used truck from Toyota of Tampa that had a crack in the windshield and some scratches on the body. I brought it to the collision center as part of the purchase agreement and that’s where I worked with Matt Nolan. When I dropped it off, he let me know what he was going to do. He communicated with me by text throughout the entire process while he had the truck. I was able to pick it up same day. He went above and beyond. Getting out all of the scratches and when he replaced the windshield, he even put back on the tint strip at the top of the window. He is absolutely amazing. If you can, I highly suggest asking for Matt.
I was treated with the upmost respect and notified about the status of my repair continuously like I was family. Todd Norrie is a stellar part of your organization and a true asset. He was genuine to me, fought long and hard for my repair when the insurance company fell short, and greeted me with a smile. My repair was performed flawlessly with symmetry and lines between car body parts equal to a brand new vehicle. I was completely satisfied. The Toyota of Tampa Bay collision center super exceeded my expectations. Outstanding performance all around. Here’s the before and after.
If you are an OCD person and you care about your car don't bring it to this body shop. The Staff was friendly Mr Arash was my advisor and he was very kind and patient he took the time to answer my questions and texts BUT I chose to bring my car to the dealership because I thought they were going to make my car look brand new again and I wanted to keep everything original. They installed some aftermarket parts on my car not original ones and the panels were not aligned the gaps between panels are bigger on one side and the headlights don't fit perfectly on the bumper. And lastly they left a small scratch on the paint that was not there before.I took it back at 9am and my advisor was not at the bodyshop (it was early) the person who spoke to me told me my car was good according to their standards which I personally believe that was not true I've seen better jobs after major accidents (mine was a minor) done by other bodyshops that are not "dealerships" which a I regret not choosing one of them. My friend just had an accident too and asked me about and unfortunately I couldn't tell him that they did a good job.
Feb 21, 2022
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