Call them ahead of time to find out if they had some parts, they were able to determine quickly that they did indeed have the parts I was looking for.
Fast, friendly service, and a nice waiting area to boot! This is not a you-pull-it yard, you tell them what parts you need and they will pull it for you. Price was very satisfactory compared to new.
My engine blew up on my 2005 tacoma and Ole South Auto Salvage came to the rescue. Steven took very good care of us and was careful to write down everything we needed. They held the engine for us and when we got there they gave us not only the engine but every single thing that was attached to it, harness, sensors and everything. The engine was in very very good shape. I was shocked! THEN he carefully wrote down all the parts I requested and said he’d send them to my area when they have them in stock. Very caring and professional people. I highly recommend it to anyone in need of car parts. Well worth the 3 hours drive there and back even though I’m sure they can deliver to a shop near your area (don’t quote me on that). 5 star service for sure! Way better than LKQ pick your part.
**EDIT 4 months later.** The engine is running beautifully and I am grateful to have no issues so far. I am a little upset to share that Steven did not find any of the car parts I asked him to get for me even though some of them are very common parts. I feel forgotten about. It is minor but I feel now like it was false niceness rather than genuine customer service. I will still keep the 5 star rating but to me it's like 4 1/2 stars now.
**Edit 2 years later** Engine is still running good. Very happy. However, never heard from Steven.
Ole South Auto Salvageis hands down one of the best auto parts shops I’ve ever been to. They have an impressive stock of parts for all kinds of vehicles—no matter what you need, they’ve got it! The service is spectacular and incredibly fast. Special shoutout to Lalo—his attention and customer service are simply wonderful. He’s always willing to help, super friendly, and genuinely cares about making sure you find exactly what you're looking for. Highly recommend !!! Always ask for Lalo!!!! This men deserve a raise.
Stephen always has the parts I need and for a reasonable price. All parts purchased from Ole' South have been A+. Communication and customer service are top notch. I've been using their parts for over 15 years personally and now they are one of the top parts suppliers for our commercial fleet. Ole' South has a great team to work with. ⭐⭐⭐⭐⭐
Great place. Very friendly and knowledgeable. Went out of there way to help me find what I was looking for. They had the door to fit my 20 year old truck. It was ready for pick up as promised. Good price too.
I have been dealing with ole south auto salvage for my shops parts requirements for a while now and they are the best recently they didnt have a part for a 1987 corvette but they found one and delivered it to my shop in a few days
Bad business I’d give 0 stars if I could. Every engine or transmission I ordered from them comes back bad. Wasting time and money assembling and disassembling to find bad parts. They say they’ll order parts but there have been times that we never get it. They still owe me money that they don’t want to recognize it. Seems like it easier to say they don’t wanna do business with us then to pay us back STAY AWAY
Great place to get parts, and great people. I travel from my shop in Ft Pierce to Ole South Salvage. I just pay ahead and go pickup my transmission or engine.
For the Best Darn parts department, call my friends at ole south. Steven Lailo even the freaking delivery driver has a great attitude towards business and the people they serve. If a part failed they handle the warranty with the same price as if you were making a fresh purchase. Rest easy when you buy at ole south auto salvage. THE BEST DARN OARTS DEPARTMENT IN SUNNY FLORIDA. .
Excellent Service, I dealt with Jason, I told him the part I needed, he asked me a few questions and we were done, he gave me a price and Old South texted me a link to pay, no problem. I would highly recommend Old South for your Auto Part needs.
Been dealing with Ole South for a few years now, most of the time I deal with Stephen, always a pleasure to deal with them, great quality parts, and in case they fail, they always stand up for it and help out the best way possible. Very friendly drivers doing the deliveries, got to know a few of them along the years. I am going to continue to deal with them!!
Delivery driver Andrew was on time,courteous, and helpful. My salesperson Dale was professional throughout the process,and accurate describing the engine I was purchasing. Dale worked around my schedule as I work mostly nites. My experience with Old South A/P was 100% positive. Thanks Guys! Joe / This Olde Garage,Matlacha,FL
Ole South Auto Salvage is a 1st class operation, the staff was very helpful. And the facility was clean organized, and well run. I will definitely deal with them in the future
Ole South has great quality of used parts we own All Superior Auto Works Inc an auto collision repair facility and insurance claims use lots of lkq Like, Kind & Quality parks- recycled oem parts. Dale is great to work with and very helpful with locating hard to find parts. Russell offers superior service once dropping off the parts on site to our facility.
Amazing people to do business with. Fast, professional, and so very helpful. I delt with a gentleman by the name of Steve and couldn't have asked for a better transaction.
The people who work here are extremely knowledgeable and helpful. They've been honest with me in each of my dealings with them even to the point of telling me the parts I want and they have aren't worth my money. They'll give up the sale to keep my future business.
I been in business since 2010 and I have used LKQ (which is too corporation own and customer service is horrible) because I did not know about Ole South, since I find Ole South the customer servce is the best and they go above and beyond, my sales Rep Steven always taking care of me and the turnaround time warranty is the best for small business. Will recommond this company to anyone.
They have always been super helpful and have a good selection but I can’t get over the lack of Saturday hours. That really puts people in a bind that have a 9-5 job, not being able to utilize their open hours.
They have a great staff as well as great pricing! I went in for a rear glass for a 2015 chevy cruze and they had it on the spot! Not only did they lower the price a few bucks when I went to pick it up they helped me load it and they were extremely friendly! I would recommend this place to everyone that is looking for parts at a great price! Oh, my father has been going there for years so this would be a tradition for me to keep! :P
We have purchased many parts from here. All the trucks and car parts that we have purchased have been better quality than any other place that we have been to. Greatest experience for a salvage yard ever. Competitive pricing. Knowledgeable staff. Very personable and professional. Great one on one. They would not take our money until they were absolutely sure it would fit/work on our vehicles. This is now our go to place. Well worth the hour plus trip.
Great place to buy used parts. They are very honest about everything from the shipping cost to the condition of the part. I purchased a part over the internet because I knew that after speaking with Stephen I could trust him. Very professional. I would buy from again!!! Thanks Stephen
