My family was stranded at the airport with a dead battery and they responded right away! They were able to jump start the car and my family was able to make it home. Thank you very much!
My towing experience was amazing for having to have my car towed. My tow driver was JoshK and he was the most friendly person. I’m afraid I talked his ear off but he is that personable and friendly. I feel like I made a friend today. I definitely recommend this towing service. If I need a tow truck service again it will be this business I will call . Thank you Josh !!!
I had a flat tire on my Jeep this morning while I was helping at the Epps Center. I requested roadside assistance through my insurance company and they sent me a really big blessing in the form of Josh K from East Hill Towing. He came out and quickly got my spare changed out with my flat tire. I am so glad that I got to meet this incredible young man today. I just wanted to commend him for his excellent service and I have his card in case I need any help in the area again in the future.
Very pleased with the towing service. Billy was very Professional and brought some light humor to our day. Overall it was a great service experience from tow pickup to drop off.
My boyfriend needed a tow, so he called East Hill towing. Our tow truck driver Billy called within minutes and he arrived quickly. Because it was a new truck, we couldn’t get it into neutral, but Billy found a solution and got us all home safely.
Pulled over to help a motorcyclist with a flat tire, where it turned out that Billy had already been called to tow the bike. When the rider told Billy that he would rather attempt a roadside repair than pay for a tow, Billy kindly stuck around to: 1. Help make sure the flat got plugged correctly 2. Tow the bike if the plug didn't do the trick.
The plug held, so East Hill lost the fare, but earned a TON of respect for making sure everyone was able to get home safely.
Hope I never need the service, but they will be my first call if I do. Thanks Billy!
My daughter had a flat tire suddenly and called the first tow truck company that came up. I am so glad she called East Hill Towing! The driver was so nice and helped her out! Even her spare was flat and he got it aired up too. As a parent, it is nice knowing there are good people out there to help out! Thank you!!
DO NOT USE EAST HILL TOWING SERVICE OR AAA ROAD SIDE SERVICE UNLESS YOU HAVE 4 HOURS TO WAIT LIKE WE HAD TO DO.
At 5:04pm we ( DISABLED VIETNAM VETERAN SUFFERING FROM AGENT ORANGE) called AAA ROAD SIDE SERVICE where they dispatched (BILLY @EAST HILL TOWING). After waiting (in a unsafe area, locked in a hot car with the windows barely cracked for our safety) for 2 hours BILLY called to say he was in Gulf Breeze and had to go to Pace, he was on his way and should be there in 30 to 40 minutes. After 45 more minutes of waiting I called BILLY he said he was going to Century FL for a Sheriff's department pick up. BILLY DID NOT HAVE THE COMMON COURTESY TO ADVISE US OF THE CHANGE OR TO SEND SOMEONE ELSE TO HELP. THE GREED FOR MORE MONEY AT EAST HILL TOWING WOULD HAVE YOU WAIT 3 HOURS SO THEY CAN MAKE MORE MONEY. THANK YOU GOD FOR US DEMANDING AAA ROAD SIDE SERVICE SEND ANOTHER COMPANY AFTER WAITING 3 HOURS. *****CHRIS FROM RUSH TOWING SERVICE GAVE UPDATED CHRIS ARRIVED ABOUT 50 MINUTES LATER WITH AWESOME SERVICE AND KNOWLEDGE GREAT AND PERSONALITY. RUSH TOWING SERVICE RESPECTS VETERANS ******
Josh was great! It's always a little scary getting into a vehicle with a stranger, my daughter and I only, but we had no other option but to take the ride offered to get another car from Budget after ours broke down. HE WAS GREAT, SO PROFESSIONAL. So grateful he was the one that came to our rescue.
We were broke down is our rental car around 20 minutes away. Josh came to get us, and what a life saver. He was such a nice guy and vey helpful with our car trouble. Truly a 10/10 experience besides needing a tow truck in the first place!
It’s never fun being broke down on the side of the road, but East Hill Towing was certainly a positive of my situation. They answered my call immediately and James was at the scene in around 20 minutes. He was very kind and prioritized my safety. Definitely recommend East Hill Towing. Thank you James - I hope I never have to call again
George came to the rescue for me tonight. Totally cool guy. Prompt showing, quick service and took great care with my truck! 5 stars, all the way. If I need a tow again I'm calling him
Towed my car last week. I was told it would be a 2 hour wait and it was way less then that thanks to George. And he took his time and didn't wreck my truck more than I did. Call George if you need a tow great customer service. He went above and beyond
I called Mr. Adam at east hill and told him that my hub went out on the interstate and he had someone out there to help within 20 minutes. The guy was very professional an very cautious not to further damage my vehicle. I would definitely recommend East Hill recovery a towing to everyone. Great people a they were very reasonable with the pricing.
Mr James of East hill towing just made my day a better one. He showed up ASAP, and helped me move the vehicle to a better position for the tow. He was professional and understanding, he parked my vehicle right where I needed to do the repairs I need to and it was not easy, but he did it like a pro and with a smile. I appreciate him and this company and will ask for them by name, local and amazing service company. Thank you James.
George with East Hill Towing & Recovery is the best! My car was stuck in an odd position and he took his time and made sure it would be loaded and dropped without a scratch. I was concerned about damage to the undercarriage, but he made sure it didn't touch a thing. George was kind, patient, and didn't seem to judge the ridiculous situation I had gotten myself into. He is professional and walked me through all the sound decisions he made, caring for my vehicle as if it were his own. 10 out of 10 stars! 5 is not enough! Thanks, George!
Was in town camping and had some issues. Called and spoke to Shannona she got driver out fast took and took care of everything. James the driver was professional and got us going so we could enjoy our trip
I had an amazing experience with East Hill Towing! Tasha was outstanding, providing quick and efficient service. She was professional, friendly, and made the whole process so much easier. I highly recommend East Hill Towing for anyone in need of reliable towing services!
I recently found myself in a bit of a predicament when my car broke down on a busy highway during rush hour. Feeling a mix of stress and anxiety, I quickly searched for a tow service that could help me out of the situation, and I am so grateful that I came across Easthill Towing
From the initial phone call, I was greeted by a friendly and understanding dispatcher, Tasha, who assured me that help was on the way. Their calm demeanor and professionalism instantly put me at ease, and they provided a clear estimate of how long it would be before the tow truck arrived.
Much to my relief, the tow truck arrived even faster than expected. The driver was exceptionally courteous, knowledgeable, and handled my car with great care. They took the time to explain the towing process and ensured that I was comfortable and informed every step of the way.
What stood out the most was their genuine willingness to go above and beyond. After getting my car securely hooked up, the driver offered me a ride to my preferred repair shop and even suggested a few reputable places I could consider for future reference.
The whole experience was seamless, and the pricing was very transparent, with no hidden fees or surprises. Easthill Towing turned a stressful situation into a manageable one with their efficient and friendly service.
I highly recommend Easthill Towing to anyone in need of towing services. It's rare to find a company that truly prioritizes customer satisfaction and offers such a high level of service. Thank you again to the whole team for your outstanding assistance!
My son is in Pensacola for college. He had a blown out tire in the middle of a snowstorm. I called AAA they couldn’t help for hours and hours and then my husband called East Hill towing spoke to Kelsey and George was there in 15 minutes to help my son he stayed there in the freezing cold with My Son until he was able to get My Son‘s car hooked up and towed he also let my son use a battery charger because his phone battery was totally dead for a mom that is 400 miles away this service and their customer service is priceless. I would definitely recommend East Hill towing Kelsey and George any day. Thank you for helping my son!
Showed up fairly quick on a cold rainy night. Michael was friendly and made a tough situation a little better. While getting to my destination we drove by a flipped vehicle in the median of the interstate and he communicated quickly to make sure help was on the way.
George was phenomenal. Not only was he fast and courteous, but he went out of his way to try to troubleshoot and fix our car issue. Would recommend to anyone!
Called this location due to it being 1.2 miles away from where my vehicle was, to have it towed 2 miles down the street. Got an estimate of 120$ which already seemed high and an eta of 45 minutes. Never received updates like I was told I would and had to call the company twice to get multiple eta’s. First time I was told I’d be given a tracker text (never received any updates from it) and was told that he would have to driver call me. Another hour goes by no call and no updates …… after two hours went by I ended up calling to cancel. Highly recommend to avoid this towing company and to use Fletchers instead.
My truck stalled in heavy beach traffic and I was unable to exit the vehicle safely. Had my little black pomeranian with me too and it was brutally hot. I was scared of causing a pile up and getting rear-ended and for my dog getting overheated but they were there very quickly and very professional!!
Collins was quick and responsive. With amazing customer service, knowledgeable, and charismatic to the situation on hand showing 5-star professionalism that East Hill Towing & Recovery is known for having.
I have used this company before and will continue to used them when needed. Michael kept me informed during my tow. He sent pictures of my truck loaded and let me know when it was delivered at the mechanic shop.
My girlfriend and I had a blast driving the car into 4 feet of sand. Luckily, Collin was able to get us out and gave me some pointers. What a banger man
Had multiple issues with the tow/driver. The same day as the tow we had fresh concrete poured next to the driveway. We had a barrier gargage can in the driveway to prevent parking near and stepping on the newly poured sidewalk. He was asked to release the vehicle on the grass to the right of the driveway. As you can see, this is where he dropped the car, after moving the barrier and stepping on the concrete. Three phone calls were left, one at 715am, one around lunch, and then at 430pm (Friday) and the mgr/owner had gone home and would we were told he would contact us Monday. Following simple directions would have been nice. Returning phone calls even better.
Website
