6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
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Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
At Fletcher's, your satisfaction is our top priority. We are proud of the fast, reliable roadside assistance and heavy duty towing service we offer and are committed to providing peace of mind to our customers. Whether you are a stranded driver or a company in need of a custom recovery; our professional and friendly staff is available 24-7.
Monday
6:00 AM - 10:00 PM
Tuesday
6:00 AM - 10:00 PM
Wednesday
6:00 AM - 10:00 PM
Thursday
6:00 AM - 10:00 PM
Friday
6:00 AM - 10:00 PM
Saturday
6:00 AM - 10:00 PM
Sunday
6:00 AM - 10:00 PM
What clients say about Fletcher's Towing in Pensacola (FL)
Barbie decided she needed some attention this morning, called around and other places were looking at long wait times, fletchers got to me under a hour. Driver was very nice
I recently had an issue where I broke down in the worst spot.
I called Fletcher's and immediately my called was dispatched and driver came out. I wished I had her name but she was AMAZING and KNOWLEDGEABLE!
Fletcher's service was fast, great price, and I would recommend them to anyone
Thanks,
Randall
The Tow Operator, Leo, arrived ahead of the estimated time and promptly got my car to start, loaded it onto his truck, and delivered it to my desired shop in under 30 minutes. I am very thankful for his quick and professional service, as well as the kindness and patience he acted with. I highly recommend Leo and the Matchett Towing company!
Hiram was great. Came quickly and picked up our disabled car and got us to the dealership before they closed. He was professional and courteous and offered us water and ice. I highly recommend Fletcher's towing.
I used their website to call them somehow got connected to third party didnt know it was not them. Was charged over 100 dollars extra not knowing their website messed up and got the 3rd party involved now they say they want help me get the over charge fixed.
My truck broke down in a crowded hospital parking lot. The driver was there in about a hour and had the truck loaded and ready to go back home in about 15 minutes. Dispatcher and driver was both friendly and professional and the driver also knew what the issue was with the truck which eased my mind greatly because it won’t be a huge fix. Will definitely be calling Fletchers again if we’re in another tight spot.
Excellent service! Arrived within minutes! Jessica was awesome! So professional, kind and helpful! We highly recommend Fletchers! Thank you for taking such good care of our Denali!
My family and I broke down on the Pensacola Bay bridge. We waited for 40 minutes for our insurance's Roadside Assistance program to just TELL us an ETA for a tow truck! They couldn't even find a dispatch! We gave up and decided to take matters into our own hands, and call someone local. I called Fletcher's. Thank goodness I did!
They answered on the first ring, and sent a dispatch right away. Less than a minute later, I received a call from the driver, Jessica. She asked some questions and told me she'd be to us within 15 minutes. She wasn't lying! Jessica arrived and immediately took charge of the situation, making us feel safe and taken care of! She loaded us into her tow truck to keep us safe and got the BMW (which, by the way, wouldn't go into neutral and so required "skates") loaded onto her flat bed in less than 15 minutes. She offered us a ride to a safer location, from which we Uber'd home, while she continued on to deliver our BMW to our chosen repair shop.
Jessica was kind, friendly, and professional. She obviously knew EXACTLY what she was doing, and made quick work of getting us towed and to safety. I cannot speak highly enough of the service we received.
If you need a tow, call these guys and rest assured that you and your vehicle are in great hands.
If your in Pcola and need a tow, do yourself a favor and just call Fletchers. I've had poor experiences with other companies inaccurate and long wait times but with Flethers that's never been the case. They are pleasant from the first call until the drop off with updates on ETAs and no long waits!
I"m sure this is a 1st class towing company. But 1 of their drivers cut me off at the Avalon Blvd exit. I wouldn't fire him. As a business owner myself, he needs to represent the company in a professional manner.
I bought my dream truck, and had to have it towed home, no biggie....but the seller had other opinions, and treated the driver Jessica with utter disrespect. She could've given up on the job, but she hung in there and got shit done. She was a true professional given the circumstances, and absolutely killed this job. Jessica, I commend you for doing what you do!
Chad was GREAT! Was a little anxious to start my day w a tow but he was a true professional. Courteous, polite and knowledgeable! Recommend w/o hesitation!
Thank you Chad!
Jessica was phenomenal and handled a stressful situation like a boss. She also knew how to correctly handle my Tesla, which gave me a lot of peace of mind in having it towed.
Jessica towed my car and was all around amazing!! She was quick/efficient and so kind. She was so easy to talk to and makes great connections w customers!!
My daughter got into an accident while visiting Pensacola and had to be towed all the way back to Crestview. Dispatch awesomely sent her a female driver so she would be more comfortable and I am so appreciative of that. It was above and beyond what I'd hoped. The driver, Jessica, was so nice and offered ideas to get the cost of the tow back through our insurance. Thank you for bringing my daughter and her car home safely.
Jessica was Amazing she called us before arriving , she should up in 15 minutes we were home in about 30 minutes. I can’t say enough kind words she was exceptional!!! I highly recommend !!
The young lady was actually very nice. Got my truck loaded up with absolutely no problems. She answered every question II asked and yeah, just absolutely amazing service hard to find These Days. But thank you so much shane
Quick to respond and get our van that was stuck in our neighbors driveway. They were also able to jump our van even though we have tried to as well to try to move it. They were able to jump it with the little bit of juice left in the alternator or battery or whatever was wrong with it and took it to the auto shop for us. Great customer service, knowledgeable, and got our van fairly quickly to the auto shop soon as we called them.
We had the pleasure of working with Matt. He was very personable and professional. We got constant updates on where he was how the job was going. I hope I won't need another tow, but if I do, I'd use Fletcher again.
Matt got to us in less than 15 minutes. He was very helpful and very friendly. He took our truck to the shop and took us home. He was very professional. Thanks Fletchers Towing
Jessica was extremely prompt and courteous. She help me to get everything taken care of, when I was stranded. You have a new customer. Highly recommend using them to tow your vehicles. Fair priced.
Matt was amazing and very helpful! He dropped gems and knowledge about my tires I didn’t even know. They came fast, within the time frame they provided me. I will definitely recommend them and Matt for any towing needs :)
I had the pleasure of working with Matt, a tow truck driver, and he was fantastic. Not only was he extremely personable, but he also demonstrated a great deal of knowledge about vehicles. He was straightforward in explaining what was going on with my car and even took the time to share a few basic tips about under-the-hood maintenance. It's rare to come across someone so professional and willing to help, and I truly appreciated his insights. Highly recommend!
Dispatcher set reasonable expectations for driver ETA (1-1.5 hours).
Driver (Matt) called about 35 minutes later and said he'd arrive in about 15-20 minutes and arrived not long after. Much sooner than I expected, to my great happiness!
Matt was very professional and personable, explained everything he was doing, didn't take offense at my hovering, patiently answered my questions, and even gave me helpful tips for future reference. He safely put my car on the truck and secured it well. He then provided me both invoice and receipt and explained how to submit to insurance for reimbursement.
Yesterday and this morning had been pretty stressful with a number of things going wrong. Fletcher's and Matt, especially, were an injection of positive energy I needed during these trying times.
I highly recommend!
Thank you, Matt!!
Fletcher’s was another guardian Angel for us. Thank you Joey, Devon -‘d Rodney. We needed to get into daughter’s car and they worked with us as someone just happened to stop by. We paid the gate fee of $75 as we had a 3 hour drive ahead of us and had to get daughter back to her doctor. While she was visiting for the weekend, My daughter was in accident where someone hit her passenger side which caused the car to flip 3 x. We live 3 hours away and are at hospital praying someone at Fletcher will allow us to go get her meds and work items from the car. She may walk away with a bumps, bruises, scratches, glass everywhere embedded in her body, sore and emotional matters as she remembers the entire event - But she is alive.
Outstanding service! They responded to my call in less than 30 minutes. Luck, the tower, was absolutely amazing! He was polite, courteous and friendly. He clearly has an excellent grasp on the whole towing job. I was stuck and couldn't get out of the situation. My tire was spinning a hole every time I tried to back out. I called another towing company first. They said that they couldn't come for at least 8 hours! I was amazed at how fast Fletchers responded! Luck also showed me that my car has its own hook for towing! I never even knew that! I would trust this company for any towing needs!
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