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7:00 AM - 2:00 AM
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Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
Safe Harbor Towing is your trusted partner in Jacksonville, Florida, providing peace of mind with comprehensive towing and roadside assistance available around the clock. From dependable flatbed towing and specialized electric vehicle or motorcycle towing to challenging off-road recovery, we handle it all.
We're committed to delivering reliable and affordable service, ensuring you're never stranded. Let Safe Harbor Towing be the solution when you need us most!
Monday
7:00 AM - 2:00 AM
Tuesday
7:00 AM - 2:00 AM
Wednesday
7:00 AM - 2:00 AM
Thursday
7:00 AM - 2:00 AM
Friday
7:00 AM - 2:00 AM
Saturday
7:00 AM - 2:00 AM
Sunday
7:00 AM - 2:00 AM
What clients say about Safe Harbor Towing in Jacksonville (FL)
Nabeal was great, he tried helping jump my truck to no avail. He was empathetic and understood why my truck was dead. he said he will deliver my truck to where it needs to be. Took pictures before and after. Great service I would recommend. Towing was covered under warranty so price unknown.
Nabeel was absolutely amazing! My EV ran out of charge and I needed a tow to the nearest charging station. From start to finish, his communication was excellent — I always knew exactly when help was arriving. Once we reached the destination, he didn’t just drop me off and leave; he made sure I was all set before heading out. That level of care and professionalism really stood out. I’d 100% call Nabeel first for any future towing needs!
I made a call to safe harbor towing at 1:30pm to get my vehicle towed. They gave me a fair offer and told me it would take them about 30-45 mins to get there that they had a driver nearby. Well an hour passes and so I call back to check on them. They tell me the driver is finishing another job and he will be on the way and gave me an ETA of another 30-45 min. Another hour passes I call hello tells me 10 min and he will be on the way. At 4pm I get a text message saying “ my driver is almost there just wanted to give you an update” finally the driver appears at 5:30 pm. I don’t mind waiting if you actually tell me there is going to be a wait but don’t lie to me just to get my business and make me wait. It was Sunday afternoon and I needed to try and fix my vehicle as soon as possible before the work week. If you couldn’t make the time just be transparent and I could have called someone else who was more time efficient.
Our classic T-Bird stalled out and would not run in fruit cove after work traffic. We called Safe Harbor and after explaining our location, a flatbed was dispatched. The drive was very careful and loaded our car quickly and we followed him to our residence where he expertly unloaded the car right into our garage. I would use Safe Harbor in the future without hesitation.
I returned from a 2 week trip to find my car wouldn’t start. The quick response I received from safe harbor was what I needed. While they were unable to get my car started they had a team talking with the driver to figure it out!
I rarely leave reviews, but this towing service truly deserves recognition. After my accident, I was overwhelmed and stressed, but from the moment I spoke with Jackson, the dispatcher, everything changed.
He was calm, reassuring, and incredibly kind. Jackson made me feel heard and supported, and the team he sent out was just as professional and compassionate. They didn’t just tow my car — they helped me feel safe and cared for during one of the most difficult moments of my day.
Their communication was clear, their attitude was comforting, and their service was flawless. I honestly forgot about the accident for a moment because of how smoothly they handled everything.
Huge thanks to Jackson and the crew for turning a stressful experience into something unexpectedly positive.
Our original review was lower due to a lengthy timeframe; however, the owner called to discuss our dissatisfaction and to apologize. This was very impressive and appreciated. We will use Safe Harbor again simply because of the integrity of the owner. The driver was also excellent.
At first, the interaction went well..then came the additional charges for a 2.5 mile tow. I was quoted 250 for an off road extraction. When the initial call was made this was disclosed and pics were even sent. When the driver arrived the dispatcher tried to say now they had to charge 500.00! I
Told him I would call another company because there is no way I was going to pay that. He said allow him time to speak with the manager. Called me back to tell me he would stand by his quote of 250.00…..fishy but okay.
Now, we have the car out (Tyson did a phenomenal job) but realized at that moment it’s not drivable we would need to tow it. Literally 2.5 miles to the house for insurance to come the next morning. I had to call “dispatch” back to request. Here’s where it gets even more fun. First he was very pushy about getting the car to their lot so they could waive the tow fee all together and file claims with insurance. He was very pushy about just getting it there to “work with the insurance” department. I continued to tell him insurance is going to come to our home we don’t need to pay additional towing to the yard and storage fees.
He was reluctant but then advised I would need to pay another 100.00 to move the car 2.5 miles. Mind you the car was out and on the tow truck at this point. I had zero choice but to pay but voiced my concern with his price gouging in the situation. I spoke with him mostly verbally but also have some text messages. When I tried to pay him via the Apple Pay request sent from a number I had not been communicating with that night, I was advised of possible scam. The whole ordeal was terrible. I am giving this review as well as contacting the BBB because the way this incident was managed all the way through the final text messages (which I quit responding to) was unprofessional and seems very shady in many respects.
We got into a nasty accident just outside Jacksonville that totaled our car, while driving in the INSANITY that is florida highways. Safe harbor towing picked up our car in a timely manner, driver was patient as we delt with accident stuff/authorities, Jimmy rigged our 1 year old's carseat into his tow truck (tow trucks are not carseat friendly unfortunately) but he made due with bungie cords and took things very slow and carefully back to the secured tow yard. Then introduced my family and myself to his very kind friend who owned a seafood shop and kept us there and safe while we sorted our whole situation out. They made it very easy to get the car out of the tow yard over the phone to a salvage yard to assess damages. Thanks guys!
Great tow experience with Safe Harbor Towing. They were very detail oriented over the phone, informed me they would have a driver to me within 30 minutes. Driver showed up promptly and got right to work, he was also pretty funny (that’s a bonus when you are feeling frustrated). 10/10 recommend!
I was stranded late at night and Safe Harbor Towing came through fast. Nabeel arrived in just 20 minutes, was professional, efficient, and made the whole process stress-free. He even sent photos after dropping the car at the dealership for peace of mind. Highly recommend and would definitely use again!
I used this tow company Wednesday, 9/10/25. My car wouldn't start when I stopped at the gas station.Tow truck driver Nabeel came to rescue me. First, he checked the battery to make sure it wasn't dead. Then he did his job quickly and very professionally! He got my car and me home quickly and safely. I had a very good impression of the driver Nabeel !
I'm sure I'll use this tow company again if needed!
Okay so , I was in a bind! Like down bad kind of bind. So I searched on the internet for a tow truck near me and Safe Harbor Towing was the first company that came up. So I give them a call, give them all my info and they say they’ll be there with 45mins. So I was grateful for that, but then they weren’t lol . So I give them a call Again and they tell me that the driver was dropping off another vehicle and would be there within 15-20 mins and I was like oh ok. Sooo , they weren’t. . By this time I’m freaking out cause now I’ve read their actual reviews and so I’m calling every 5 mins. Freaking the freak out!! Until finally I get a call from the driver saying that he’s almost to my house with my car ! long story short. They were very patient with me and my craziness and Nabeel even gave me a number for a reasonable mechanic!! They definitely deserve these five stars ⭐ P.S attached is the vehicle safely delivered to my house. Lol
Nabeel came to assist and was very personal able and professional. He explained thoroughly and answered all my questions. An hour after helping me he reached out to make sure the car was still running and all was good. I really appreciated that. It was an all around great experience and I highly recommend.
My boyfriend got ran off the road and went down on his bike, Eddie from the company came out and towed his bike home. He was a very nice, respectful man, but most of all he was very communicative throughout the process. I would recommend 100%
Nabeel is great. It took longer than what dispatcher stated, which is understandable due to unexpected traffic and routes. At the end, my car was safely handled and dropped off. Nabeel went above and beyond to make sure things were squared away before pulling off. Shout out to Nabeel for the friendly customer service and expertise. Will definitely use again if ever needed.
Nabeel was great. Super nice dude, showed up at the perfect timing after we called to have my wife’s car towed. Dispatcher was super nice and reasonable as well. Prices aren’t too bad either. Would definitely recommend and use their services again.
Safe Harbor Towing Risked their life to save mine. Really! Omar was Amazing as I was ran off the road by a semi and it flattened my tire and I was in a very dangerous stretch with nowhere to pull over . Safe Harbor communicated to me by calling and texting through the only 20 minute wait in rush hour traffic . Fast, Professional and Reasonable. Thank you so much
Nothing but great things to say about my experience from on the phone to the actual driver nabeel was amazing showed up in less then 15 min and got me home just as quick can’t thank him enough
Omar did an excellent job towing my car. He arrived quickly, handled everything with care, and made the whole process stress-free. I’m very satisfied with the service and would definitely recommend him to anyone in need of a reliable tow.
I used this tow company Friday 8/1/2025
Dispatch ( Khalid ) was so kind and kept me updated entire process since pick up time took a little longer than anticipated ( busy Friday night I’m sure ) but it wasn’t a big deal since I Ubered home and just left key hidden!
Nabeel the tow truck driver was so nice and kind! Really made a crappy experience pleasant! And gladly dropped my car in my driveway when previous tow truck drivers swear it couldn’t be done & insist on unhooking in sketchy lot across street ( I don’t live in best area )
I really appreciate you guys & will be using for future tow needs! Thanks again!
Also very reasonable prices!!!
I was in need of a quick tow. It was going to be an hour. I emphasized my need for an even faster pick-up. He called drivers to check if it was possible. My car was safely & professionally picked up and handled within 20 minutes. I had lots of options to choose from. I decided on Safe Harbor Towing and was so very pleased with their level of service. I would definitely use Safe Harbor towing again. Adam and the team are a great choice for your towing needs. Thank you guys, again!
Absolutely amazing! My car wouldn’t start, wouldn’t jump, and I was on the verge of a full panic. We found these guys and they answered so quickly, were on it immediately, and made the entire process quick and stress free, which I honestly didn’t know was possible! When they arrived the driver even went the extra mile to park my car in the garage, ( and did a better job than I would’ve ever done if it was running perfectly!) and was so kind and once again so quick! I would 100% recommend them! I’m so thankful!
Lil did I know that my vacation would start with a broken truck and I literally get on the boat not knowing anything, called Safe Harbor towing they arrived and basically helped me with security at the port entrance. And we’re patient and understanding and in the end . They were great and dependable. Noah helped me with security and great job. Omar did an absolute great job working with security. Glad to have called them (Andy)
Now I can enjoy the family cruise!
An automotive failure on Mother's Day left us stranded 30 miles from home. We contacted Safe Harbor Towing to have the vehicle moved to the mechanic. The representative was very helpful and polite. The driver, Nabeel, arrived in the time stated and was polite as well. I appreciate the care he took with my vehicle and got it to the destination without incident. I would use this service again, and would recommend to others as well.
Jonathan was a life saver and the only person in town to be willing to help me in my terrible situation. He worked for hours to lift my stranded pontoon boat and drove it 1 hour in sketchy conditions. Not just a greatly skilled expert but also a solid guy. 10/10 would recommend.
These guys are the best in the area. And by far the most affordable. I was with several locals who were shocked at the prices and even though I was 50 to 75 ft from the road, they had me out in no time and back to fishing. Big shout out to Omar for being awesome and just being joyful in a rough situation. Definitely recommend them. I was stuck at little jetty's
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