Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
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Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
Prompt Towing Service is dedicated to providing expert car towing and roadside assistance services at affordable prices to build lasting customer relationships for years to come. Starting with our friendly dispatch staff, we work tirelessly to exceed your expectations on every call. Our towing staff and management team has over 30 years of experience in towing and roadside assistance services and we are committed to providing you the best experience possible. When it really matters (and it always does), call on a company you can trust to do the job right. Our company’s success was built on the philosophy that we treat every customer like family..
Monday
Open 24 hours
Tuesday
Open 24 hours
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Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
What clients say about Prompt Towing Service in Punta Gorda (FL)
⭐ 1 Star Review
Unprofessional, Disrespectful, and Completely Unacceptable Conduct
My experience with Prompt Towing was absolutely unacceptable. The driver demonstrated a complete lack of professionalism and respect throughout the entire encounter. I would not recommend this company or its employees to anyone seeking reliable or ethical service.
The driver—who was clearly unfit to represent any company—was rude, confrontational, and unprofessional. I also made it clear that I do not consent to any photographs taken of my personal property, yet he proceeded regardless. This is a serious violation of my rights and privacy.
I am in the process of filing a formal lawsuit regarding this incident and will be pursuing full legal action. I strongly advise the owner to review the conduct of both this driver and the dispatcher, as such behavior will inevitably lead this company toward failure.
The owner should contact me immediately to address this matter before it escalates further. Prompt Towing needs major changes in leadership, training, and accountability if they expect to remain in business.
Fast prompt service! Had two companies fail before Prompt came to the rescue. Dylan did an excellent job! Definitely would recommend and will use for future needs. Thank you!
My statefarm booked them for me to tow my car to the mechanic shop. They were very professional and fast. They took my key and dropped the car without me being there at the shop. Very happy with their service.
I have used David a few times now for Heavy and Rotator required calls. He is very professional and great at problem solving. This company itself seems to stand above the rest and look forward to continuing to use Prompt for any of our towing needs.
Was driving through Cecil Webb and hit a Wash out and I was half on the road and half in the gator invested waters (luckily only saw 2). These guys are the best! polite, kind, fast, reliable, impressive. You're not going to find a better company.Give them a call today.
Oh and did I mention affordable...
I cannot say enough about Kenny at Prompt flat tire . I was stuck on the side of the road , after a rejection from another towing company . Geico referred me to Prompt towing. Kenny was kind reassuring, and took care of the flat efficiently . His prompt response turned what was a stressful situation into a smooth and easy experience.
If you ever need any towing services in the Port Charlotte area, I highly recommend Kenny at Prompt Towing.
My Jeep broke down while we were beginning to go 4-wheeling. Thanks to Dillon and Prompt Towing! He 'promptly' placed it right in my driveway in about an hour. Great service!...Greg B.
Kenny was awesome. Fast efficient and professional. He taught me why he towed my truck the way he did. I will use this service and ask for him every time.
Truck 110 Gregory Hartman was a very experienced driver Gregory is a great asset to PTS Towing with nice attention to detail he was very patient and follows instructions to a T in the Towing industry now days it is hard to find a good driver and Gregory Hartman is definitely a damn good driver. PTS You got you a good one take very good care of Gregory. He will be an asset to your company for a long time to come. Thank you, PTS for sending us a great driver like Gregory. Be safe out there Gregory and what’s towing on sincerely.!!
Arrived at Punta Gorda Airport after a 10+ hour flight delay only to find that couldn’t get into my car. I have a 2024 KIA Sportage Hybrid. The doors were locked and my key fob wouldn’t unlock them. Called Roadside Assistance and Kenny of Prompt Towing Service was there in only 45 minutes. In less than 10 minutes he had the doors open. I hit the battery reset button and we were on our way. Thank you, Kenny, you were a lifesaver. If you’re stuck give them a call, you won’t be disappointed.
I am SO grateful that my insurance company contracted with PTS. From the first call (minutes after my claim went through) the staff was beyond professional. Kenny went so far above and beyond to make a scary and hard situation better that it brought me to tears. And Dillon was so kind and professional in every call. I cannot say enough great things about them.
Kenny was professional & courteous. Refreshing quick response time. He explained the process and eased the frustration & stress commonly associated with having a flat tire while traveling. Would definitely recommend his service to friends & family.
Kenny from Prompt Towing picked up my rear-ended vehicle yesterday. The company responded very promptly to the insurance company's request for pickup and Kenny was both knowledgeable and professional. Hope I don't have the need...but would use these folks again without hesitation! Well done!
Kenny from Prompt Towing was great to work with. He arrived quickly, was extremely helpful, and had a friendly, professional attitude. Most importantly, he prioritized safety the entire time. Really appreciated the excellent service—highly recommend!
We accidentally got stuck in very wet sandy soil while parking our 2015 Entegra Anthem at Tranquility Lakes. Dave of Prompt Towing Service did an amazing job in lifting our coach out of this situation. I cannot say enough about his patience and creativity in finding the right solution to help us out on a Friday evening. His performance warrants more than five stars.
They saved my baby today! Chris was called out to my call. My daughter accidentally locked my son in the RUNNING car. He broke every law to get to us as fast as he could. In the meantime, my car shut off. He was there within minutes. He ran over and within seconds he got our car unlocked. I was frantic and just absolutely terrified but so very thankful for the help he did to get us taken care of. The gentleman in the office (I can’t remember his name) was so very sweet with handling my payment and everything. Thank you guys so much! Yall will be my go-to in the future but hopefully I will never need Yall for that again!!! Thank you!!!
I am so pleased how quickly Kenny came out to rescue me when I had a flat tire. Kirk helped me to find a tire center that was close by and open. Kenny was very professional and courteous. I was greatly impressed with his attention to detail and properly securing my truck on the flat bed. He went above and beyond and asked if there was anything I needed from my truck before handing the key over to the shop.
Got a flat tire while at a conference in Sarasota. Called AAA, and prompt towing service was to me in less than 30 minutes.
Kenny did a fantastic job filling the spare (which was super low on air pressure), taking off the flat tire and mounting the spare.
Very smooth process, very professional, Excellent experience
Prompt Towing Service was phenomenal!! We needed to have some heavy machinery moved last minute and they showed up on a weekend to get it done for us! They went above and beyond to make sure all the equipment was rigged and placed just like we wanted. Their customer service was great! Mike, David, and Chris, we couldn't thank you enough! Will definitely recommend!
Kenny was awesome! Kind of ended up being a perfect storm with him being near by and able to help us out with our flat tire. Had a few jokes and we appreciated him making light of the miserable situation we were in. Thank you Kenny!
Chris was EXCELLENT! Rated 10+ He went above and beyond for ensuring we arrived safely. We had truck problems while towing our 42’ 5th wheel trailer on SR 64 towards Bradenton, FL. Our road side assistance co had several miscommunications and had us later into the evening than desired. We were expecting two tow trucks, one for the truck another for the 5th wheel. When we explained the situation to Chris, he offered to handle both. He made a quick call to manager, Mike, for approval. Call out to Mike for being workable, both great guys! Chris hooked both truck and 5th wheel joined and hauled to the nearest KOA, unhooked the 5th wheel then delivered the truck for repair. Two for one! He was genuinely concerned about getting the job completed without using two different tow trucks! Highly recommended and so appreciated for the prompt and professional manner! BEST outcome we could possibly hope for! Thank you Chris, Mike and Prompt Towing!
Was broke down on I-75 and Samantha from prompt towing showed up in less than 10 mins after calling. Then loaded my vehicle and towed me right back home. Fast convenient and courteous! Highly recommend!
We had Dillon as our towing guy, he was very efficient and fast. We had a small road to get the car into our driveway and he did it fast and efficient. Got to the house before us. He was absolutely impeccable. If you need to get towed and need it done fast call prompt towing and ask for Dillon
Dylan with PTS took all the stress of getting my classic car off the road and back home.
I am truly grateful for your impressive professionalism and I/my family will be calling you guys for all our future needs.
Thanks
This is excellent tow company and the customer service is above and beyond. Needed a tow to a car to a lot and within 30 minutes they were there for the vehicle!! Tim was professional and very helpful, being new to the area he informed me of a couple simple solutions to get me back on the right track and getting great customer service from everyone like the dispatch to Tim was the icing on the cake !! keep up the great work guy's , YOUR ROCKING IT AND A GREAT ASSET TO THE COMMUNITY
Had an unfortunate day with two flat tires on the right side of my vehicle. I used my GEICO road side assistance. Prompt towing was the provider that GEICO used. The service was easy and very quick! They had great communication and were very polite. They called me when they were almost to my location. Gregory Hartman was a great help and was very careful and courteous while loading and unloading my vehicle. He gave me a ride to Walmart with my van. I highly recommend! Very great guy who really took pride in his work!! Thank you for your help today Gregory!!
Dane with Prompt Towing is incredible. He was extremely patient with the entire processs of getting my dark horse mustang that had a blowout safely off the highway to the Ford dealership a couple miles off the next exit. This car is only 3 inches off the ground and as a result 2 other companies wouldn’t even accept the roadside assistance job order for fear of damaging the car, but Prompt and Dane took the chance and executed the delivery without a scratch and all during the early hours of the morning from the 3-5 AM. Thank you Dane and Prompt so much!
We had a blowout on I75, 30 minutes into a 20 hour drive.
We called our emergency line and they dispatched Prompt. The dispatcher said 90 minutes, but she was there in 5. Had us towed to a tire shop in under 15.
Great and friendly and professional.
We were thankful for the help!
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