I recently received a repair quote for over $1,000 for my truck. I decided to get a second opinion and had the exact same repair completed at the Ford dealership for $300.at the west Pembroke Pines store .
The significant price difference is very concerning. This is not the first time I’ve felt your pricing was excessive.
Due to this experience, I will not be returning for future service.
As always, I received excellent service at this location, Pines, boulevard and a 163rd street Pembroke Pines. The staff is pleasant and efficient. They answered any questions I had and explained exactly what they did. That's why I've been a faithful customer for over 10 years.
had my battery replaced November 2024,went for oil change December 2025 they said i need a new battery.it was replaced under warranty, but i still had to pay $76.00.February 2026 went to replace tires again i was told i need a new battery, so in 2 months i need a new battery. keeping count that's 3 Batteries in about 1 year, either these Batteries are defective or this is a Scam to get the prorate fee and labor charge added to the Bill.
Excellent service at Tire Plus Pembroke Pines on January 29, 2026. Manager Loli Almaran was outstanding—friendly, professional, and helpful from the moment I called the store. She matched pricing on four SUV tires for my Honda the store doesn’t normally carry and left clear instructions for Juan Marrero and the rest of the her team. The work included installing all four tires and a full four‑wheel alignment, all completed in about two hours. She even call me back the next day to make sure everything went as expected. This level of friendliness and customer care is very rare these days at any tire shop. Highly recommend this location and will definitely be back.
I’ve been coming here for years because the customer service is amazing. Very professional staff, very knowledgeable. Loli the store manager is incredible. She always prioritizes my safety because I drive long distances all the time and ensures that my vehicle is in great shape!
I had a wonderful experience there! Loli was phenomenal and was able to get my car fixed properly and fast. I would strongly recommend this Tires Plus to anyone who needs servicing their car.
Called in today get a quote on an oil change for a van that has 12 quarts of oil . The employee has the information that he needs to tally up the price and gives me the price for 5 quarts , when I asked what the final price I was told. That’s the price for 5 man … gotta sit here and figure out what’s the price gonna be like , no thanks I’ll just take my truck to ford then …. Manager is a nice man but works with incompetent people
Always great service!!! Loli is always so helpful and she’s great at what she does. She’s a true rockstar. I’ve been coming here a few years now and will continue to do so
purchased new tires for 3 of my vehicles from this company and also paid for an annual package so that labor costs (mounting & balancing) would not be charged on future visits.
Despite this, every time I come in, new charges appear on the invoice under different names. A tire that was sold for $80 ends up costing $140, meaning $280 for two tires. That is a 75–80% price increase, which is completely unacceptable.
The workmanship is far from exceptional, so these extra charges cannot be justified by service quality either.
This feels misleading and unprofessional. Be very careful and stay away.
Frank Five star is the name and getting your car right and ready with a smile is his game. I hope this proves I’m not a robot and that he genuinely wants to see you leave with everything correct and as you asked.
I had the best tire experience and customer service with Frank! I bought a used Tesla Model Y from Carvana site unseen that unfortunately came with old/ bald/rough tires. They forwarded me the contact information for their in network shops to bring it to. Several of the shops did not want to make time for me due to this being a lengthy process to inspect the tires and call the insurance company to file the claim. Frank went out of his way to make time for me and treated me like family. He walked me through the entire process and called the insurance company to file the claim.He was very professional and informative. 10/10 recommend this Pembroke Pines location and asking for Frank!
Excellent service at Tires Plus. Franck was very professional, honest, and helpful from start to finish. He took the time to explain my options clearly, helped me find the best solution for my needs, and made the whole process smooth and stress-free. You can tell he really cares about the customer. Highly recommended—ask for Franck.
I was in need of 4 tires installed on my Acura. I was helped by Frank and Juan at the front desk. Frank took his time to find out the best deals for the size of tires needed for my vehicle. He provided outstanding service. Then, Reggie the specialist did a fantastic job on mounting, balancing, and aligning the tires. Thank you Frank, Juan, and Reggie for the outstanding service. I highly recommend Tiresplus at Pembroke Pines if you are in need of tires.
Outstanding Service! I stopped by Tires Plus after getting a flat, and they took care of me right away. The team was professional, kind, and efficient. They patched my tire quickly and had me safely back on the road in no time. Their service was excellent from start to finish, and I truly appreciated their honesty and helpfulness. Highly recommend!
I had a great experience at Tire Plus. Juan was extremely helpful from start to finish. He explained everything clearly, walked me through my options, and handled my concerns quickly. I really appreciated his professionalism and friendly attitude
I had a great experience at Tire Plus. The staff was friendly, professional, and made sure I understood everything that needed to be done. The service was quick, the prices were fair, and they kept me updated throughout the process. I really appreciated how helpful and patient they were.
I’d definitely recommend Tire Plus to anyone needing reliable car service or tire work.
I had an outstanding experience at the tire place, thanks to Herlin! He truly went above and beyond in explaining what my vehicle needed. His knowledge and attention to detail made all the difference. I felt confident in his recommendations, and I appreciate the time he took to ensure I understood everything. Definitely a 5-star experience!
“I always trust the team at Tires Plus. This time my car had an electrical issue, and once again their mechanic came through. They diagnosed and fixed it in a timely manner, and the service was excellent from start to finish. I really appreciate their reliability!
Frank was super helpful! I asked for things to be done quicker as we were driving far. He accommodated us and got us on the road way before the time i told him! Awesome place
I stopped by Tires Plus to get two new tires installed on my 2007 Ford Edge, and I couldn’t be happier with the experience. The owner, Frank, took great care of me from the moment I walked in. Not only did he help me choose the right tires, but he also gave me solid advice about my power steering pump and recommended that I get my coolant flushed soon. It’s rare to find a shop that’s honest, helpful, and genuinely cares about keeping your car running safely. Frank went above and beyond, and I’ll definitely be coming back for any future work. I highly recommend Tires Plus to anyone looking for quality service and trustworthy mechanics.
I’ve been taking my cars to this store for many years now. There may be closer branches to me but there is no comparison to the service team at this branch. The service manager Loli and the rest of the team are helpful, knowledgeable and considerate to our needs. I feel in great hands with them. 10/10
First time at this location. Frank was very helpful, knowledgeable, and for us going in a couple hours. Helped us get the best price for our budget. Very happy with the service. I will def come back to see Frank for all my other cars!
My experience today was very professional. Frank at the front desk was very courteous and respectful. The manager Loli as always, very professional as well and kept me informed of the work on my car. So far I can’t complain of the service of this location that I have been coming for over 5 years. We all have many options; give them one if you haven’t yet!
Awesome staff! I had a flat tire nearby my work place and came here, as I usually go to the one near my place in North Miami. The staff at this location were super helpful! Very informative and they were not pressuring me at all. When you’re treated good, you will come back for their service. Thank you to the staff this morning for helping me get a new tire so I can drive home safely.
I've been a customer of this Tire Plus for a decade or more. The quality of service mirrors the quality of customer service, Appointments are on time, the work done on my families vehicles is professional, and timely. No false up-selling.
The manager of this location, Lolie runs her shop in a friendly professional manner. She and her team cover all aspects of repairs, have excellent follow up skills, and really listen to the customer. We could not be happier with the work and service from this location
Frank and his team provided outstanding service. My wife experienced a blown tire and needed her vehicle ASAP. Frank and his team accommodated her request. Thank you Tires Plus at Pembroke Pines for the great service.
I visited your store on 9/12 and spoke with Frank, who was very polite and professional. However, I feel the need to report a concern regarding the service quote I received.
By way of background, I am a former military aircraft and auto mechanic and typically service my own vehicles. Since my garage is currently tied up, I decided to bring my wife’s vehicle in for a tire rotation and oil change.
Initially, I was quoted a little over $30 for a conventional oil change, which seemed reasonable. I had asked about synthetic oil, but the quoted price of $109 was unexpectedly high even with the mention of a $25 gift card promotion. I declined and opted for the conventional oil change. Shortly after, Frank called to inform me that the vehicle required synthetic, which was correct, but I was unwilling to pay the quoted price and picked up the vehicle instead. What surprised me most was finding a coupon in my mailbox today for a full synthetic oil change—$39.99 for up to 5 quarts. Even with my vehicle requiring 6 quarts, this is still far from the $109 quote I received.
I’m well aware that synthetic oil, particularly Pennzoil, does not cost significantly more than conventional oil in today’s market. The large discrepancy between the coupon and the quote left me with serious concerns and about using your shop for future service needs.
I had an emergency and the team was very considerate and took care of me with exceptional care. Marcus was very helpful and professional. I am satisfied with the entire team.
I had an excellent experience here! Frank helped me with the alignment on my car, and the whole process was quick, smooth, and hassle-free. The team was professional, courteous, and efficient—I was in and out without any problems. Frank made sure everything was taken care of and provided great service. Highly recommend this place if you want quality work and top-notch customer service!
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