Ramon Garcia went out of his way to procure a difficult part for my older 20 yr old car . He found the part that even the selling dealer could not . Kudos to Ramon ! Alan ( oh and it was priced much less than competitive Auto Part stores )
Great team in this store most of the employee meet ur expectations commercial always helpful in the store or by phone very important to answers call great staff in the Pembroke Pines store special on that one
Total clown who works here tried to refuse to sell me a specific battery (an OEM battery) for my vehicle. Pushed way too hard to sell me an AGM Duralast (their own top end battery). Told me I didn’t know anything..even though I’ve been working on and building cars my entire life. Incredibly disrespectful. Won’t be going back, straight to advanced auto parts instead.
Lashonna Tompkins at the Pembroke Pines store was extremely helpful in guiding me through my oxygen sensor issue to get my vehicle started. I felt like I had my own personal mechanic, highly professional, highly knowledgeable. Hire more people like her.
Stopping by to give a Thank you to the staff and Team Leader Lashonna. I appreciate your patience and knowledge as we figured out the best option for my car maintenance needs.
Justin was amazing! He told me the best battery to get and what also did my budget. He also carried the battery for me and helped me with the old battery. Justin was also kind and gentle when spoken to. Thank you Justin for being you and giving customers like me a great experience. Your humbleness will take you far.
When I walked into autozone I was greeted with a warm at home welcome from an employee named Ryan M his costumer service was excellent and he handled my order with a very professional manner and I will be returning to the amazing location
My experience at this autozone was amazing, Ryan was the employee who helped me pick a fuel system cleaner and found the best one for the best price delivering fantastic customer service!
God bless Lionel. My car wouldn’t start at the gas station and I was stuck. Lionel came and gave me a jump and changed my battery. I am 82 years old and would have been in trouble if it weren’t for Lionel. The manager Lashonna offered me a seat while Lionel changed the battery. Wonderful service at this location.
Ryan was awesome helping me out with a tool rental. Super friendly, made the process easy, and made sure I had everything I needed. Really appreciate the great service!
Came in for a battery and Lashonna and Lionel help me change my battery. The service was wonderful. I enjoy the conversation and laughter we were having. Lashonna and Lionel were very professional
When I came in the manager came to help me looking for some parts. Lashonna was very helpful find the right parts that I needed. I very grateful for her service. Will be back to come get what I needed.
I went in for some wipers and Lashonna help me chose the right one I needed. She also help me put them on. She was very nice and funny. She gets a thumps up from me. I will tell all my friends to come here.
I usually come to this store when I need something for my car. People is very helpful and prompt to assist; rhis store is very well managed by Lashonna
I'd like to leave a review about my visit to Autozone. Unfortunately, I noticed that one employee, a dark-skinned man, displayed discriminatory behavior toward non-Spanish speakers. I hope they can improve their customer service in this regard.
From the moment Lashonne answered the phone, her professionalism was undeniable. I had questions, concerns, and a goal to reach—and she didn’t hesitate to help me accomplish it. Her kindness, expertise, and dedication were evident in every word. Upon arriving, she greeted me with the same energy and even offered a military discount that I hadn’t expected. That gesture spoke volumes.
It’s clear that AutoZone on Pines Blvd has something truly special in Lashonne. Her presence elevates the store—and makes every customer feel like family. Hats off to you, Lashonne. Keep shining!
Had to stop by and get a new battery and this young employee, Ryan M was really professional in providing the customer service experience I was expecting. Kudos to Ryan M!
Had the best customer service today! Ryan was very helpful and took the extra time to take care of all my auto needs today. Stellar guy and very acknowledgeable, thank you so much again!
I've got great help from Ryan this morning. The kid took his time to look for the right part for my car, helped me to replace the old one and even helped a lady with directions to a tire place , not common this friendly attitude in S Florida. Highly recommend this store.
This is my go-to Store for any auto part needs. There is a friendly neighborhood atmosphere and the staff is attentive to my needs. The store manager is amazing and she goes above and beyond to assist customers.
This AutoZone location has seen a remarkable improvement under the leadership of the new manager, Lashonna Thompkins. She’s consistently helpful, and the entire staff is both professional and impressively knowledgeable. The store is well-maintained, has a pleasant atmosphere, and each visit has been a positive experience. Highly recommend!
Great energy, plenty of experience, friendly staff, and outstanding customer service. If you are in the area I definitely recommend this location. Lashonna is the store manager and doing a great job.
I had a great experience at this store thanks to Justin and his team. They were incredibly helpful and well-organized. I really appreciated them going the extra mile, especially standing in the rain to change my wipers! Excellent service all around, and I’ll definitely be returning for any future needs. Highly recommend!
Absolutely amazing staff. Thank you so much, Bibi, for the battery replacement/install in the dark on 12/3/24. My daughter and I truly appreciate you. This location never let's me down! As a 15+ year customer, it's always nice getting the warm welcome from your store....it's refreshing!
Thanks again Bibi, and the rest of the Auto Zone team!
Kevin K.
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