Management, please take note: your assistant manager, Eric, deserves the most highest rewards and recognition for his performance today. The only one behind the counter, before 9 AM, with a steady stream of customers preventing him from changing out my battery under warranty, this young man was able to maintain his cool, as he respectfully attended to the customers, knowing I had been waiting for quite some time. Now, he did tell me that I was able to take it to a different location, but I needed to stay. Eric checked in with me, as I waited, to remind me that he knew I was there, and he would be with me when he could. In fact, he treated me to a drink from the cooler for my patience. He allowed me to use the restroom, and did his best to help me feel like my situation mattered, while he had to do his best with a steady stream of customers. He called for back up and got to my battery. He did a thorough job of checking everything and making sure the battery was properly installed. In fact, at one point, he joined a call with me to my Mechanic. This guy is an asset and a huge value to anyone who wants to see his potential. Not only was he completely even-tempered, he was sincere and polite. Management: please do what you can to recognize Eric‘s incredible dedication to your store and his true passion for auto mechanics.
I must say a O'Reilly auto parts by far. Is the best place to ever buy parts from. The staff Is highly highly respectful and very knowledgeable. I will always spend my money here by far. There is no other parts company that can touch them. I don't know the staff by name, but I have to say when my wife and I came in with issues with our vehicles that went directly to the source with their expertise. They saved us a ton of money very courageous and respectful, and they were not sells men. They got directly To the point of what's needed And I must say we are extremely happy. Awesome job, guys.
If the big dude hates his job so much, why not just quit instead of treating customers like shit. I’m a mechanic, I went in to get some things for a job, and this guy was THE most unpleasant person I have met in a looong time. Please put a self checkout in your store because I’m sure a lot of people avoid this place because of him. I know i’m never going back
Everyone at this location is the best in general O'Reilly's is the best They just blow everybody else out of the water delivery service product warranty labor claims you name it the end . Thanks !
Had a customer tow a vehicle to me from another supposed repair shop. They had just paid for a transmission replacement and were missing parts because this other hole in the wall was keeping them or return them. He purchased the part with his personal credit at oriellys. The shop was a scam and returned his parts and got refunded cash. He calls corporate office and they claim if you pay credit card under any account at this location apparently. You give up your rights to your credit or debit card to whoever the shop name is under the invoice. So they can go return your parts and get cash back. This repair facility is called (E M AUTO REPAIR ) no license does exist anywhere but this oriellys location is helping them scam customers and corporate office says it's ok. Customer had to go spend another 1000$ in parts in labor elsewhere where. Be aware of this shop scam and oriellys credit and debit policys.
he staff member was super helpful and friendly during my visit. This store was organized and very clean. I was surprised that this location maintains a large inventory of car batteries, which was my expectation for a dedicated auto parts store.
I drove 40 minutes because they said there was 1 tool I needed, 1 to buy and 1 to rent. When I arrived, they told me there wasn't any, and I didn't know which tool it was. Unwilling service
401 SW 4th St, Deerfield Beach, FL
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