7:30:00 AM - 5:30:00 PM
7:30:00 AM - 5:30:00 PM
7:30:00 AM - 5:30:00 PM
7:30:00 AM - 5:30:00 PM
7:30:00 AM - 5:30:00 PM
7:30:00 AM - 4:00 PM
Closed
Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
Complete auto repair and service proudly serving Gainesville Florida. We offer outstanding customer service and 3 year 36000 mile warranty on most repairs.
Monday
7:30:00 AM - 5:30:00 PM
Tuesday
7:30:00 AM - 5:30:00 PM
Wednesday
7:30:00 AM - 5:30:00 PM
Thursday
7:30:00 AM - 5:30:00 PM
Friday
7:30:00 AM - 5:30:00 PM
Saturday
7:30:00 AM - 4:00 PM
Sunday
Closed
What clients say about Advanced Auto Care Center in Gainesville (FL)
Had a great experience at Advanced Auto Care Center. Jeff was friendly, transparent, and walked me through what was done now and what I can plan for later, with clear, reasonable pricing. The work was finished quickly and I left feeling confident about my car. I’ll definitely return for the rest of my maintenance. Strongly recommend!
Locally owned, down to earth, fair prices, trustworthy crew. I'm definitely satisfied with my experience here. And the guys were excited to see my '93 Honda, haha!
I asked the girl who answered how much a simple evap valve would be and she gave me a range of 200-2000!! It was diagnosed for free at o’reillys, but I’d have to pay an additional $50 for advanced to diagnose it again. It’s a $120 dollar job! Also, wanted $450 for a battery. They make it very difficult to work with them…very overpriced
Best customer service ever. Chloe was very professional and Dan was very thorough and patient with my lack of knowledge. Would definitely make a return visit for my next oil change. Thanks guys!!!
I recently visited this shop to have my car’s engine issue diagnosed, and I want to share a heads-up. They only told me about the $190 diagnostic fee at the very last minute, right before I left their place. This was after I’d already come in for my appointment, and I really wish they had mentioned it on the phone when I first scheduled.
In short, if you’re considering this shop, definitely ask about all fees up front because they didn’t disclose that diagnostic cost until the last second.
You did a system check with your computer or whatever to check the codes. You said you couldn’t help me and refered me to the dealership, GM. I went to them and took the notes from what you assessed was the issue. They said they don’t know why you said what you did about what the problem was. What they assessed was very different from what you suggested, because they actually looked at the truck and didn’t just connect up and assess code. You charged me over $200 to do a simple code check and send me on my way. I wasted $200 and will never come back to you again. I feel as though you cheated me.
Terrible service. Slow. They turned me away for not being able to change the oil on my bug. They did rotate my tires and left my car absolutely filthy. I had to ask for a towel to clean off my car. What a waste of an hour.
For more context, the mechanic said he could do the oil change but the business would not allow him to charge for the service since it required an additional fix to the oil plug.
This place is very thorough and helpful. They called and were very upfront about pricing without trying to oversell me. Dave was especially nice, helpful, and trustworthy. I love that they take appointments and are open Saturday. I had an early appointment and they were done with my car within 2 hours and the pricing was very reasonable. I will be coming here again if I have any more car troubles.
Would give zero if I could stay away review buyers! Extremely unprofessional man helping me was spitting in the middle of talking to me on the floor. Then got upset when i had real questions about my vehicle not reassuring at all plus it took forever while they expected me to sit in a smelly roach infested waiting room RUN AWAY!!!! Will never do service here again!
Advanced Auto is excellent! My mechanic had the patience of Job explaining to me why I needed a new pan. Chloe was excellent, too. Thank you for being so kind and for the fine work, too!
I’ve been using Advanced Auto Care for over three years now. And I have never been disappointed with the service that I received. They don’t try to oversell you. They’re very honest and that’s what I love about them! And anytime I’ve had an issue with my vehicle, I can bring it to them and they will take care of it as soon as they can sometimes in the same day because they know that I need to have my vehicle for my job. They are very personable and that’s another thing that I like because they have gotten to know me. I highly recommend them.
They pay $5 for five star reviews so I wouldn’t trust the rating. I set an appointment for 1PM . Came in at my set appointment time, got the feeling they were slammed (but figured that wouldn’t matter for me because I…set an appointment…. Even still, I asked how long the service would take and was told it would take 30-45 minutes. Went for a 50 minute lunch, came back at 1:50PM and my car hadn’t even been started. I understand things get busy, but not sure the point of setting appointments if your car isn’t started on within a 15 minute window of setting your appointment. After voicing my concern I asked so how long before I’m out the door “oh just 20-30 minutes”…but you just told me 30-45 minutes before I left AND at this point they still hadn’t even pulled my car around so how can you say it’ll just be another 20 minutes ???? The empty promises and lack of transparency is incredibly inconvenient for your customer. I had obligation to fulfill that I should’ve been able to make if my appointment time had even been remotely honored. Under 0 circumstances will I be back and I recommend finding a different mechanic.
We bring our cars for service here at AACG and have done so for the past 3-5 years, maybe more. Service has been consistent, honest, timely and fairly priced.
Great service, quick and easy sign in! I got my oil change and it ended up being cheaper than any other repair shop around, and they were straightforward with what was needed and very organized!
****Buyer be WARNED if you go here for anything more advanced. ****
Proof and photos attached.
WHAT WENT WRONG
This place is fine for anything easy and quick like an oil change. BUT if anything goes wrong and you go back to try to get it resolved they look at you like you're the most annoying thing there and proceed try to brush off or diminish your concerns. I dont think Im alone when I say that's a big problem when geting a car repaired is hecka expensive. If you keep insisting to have your concerns adressed expect to be told "you can't prove anything". If you ask to see video of them work on you car or even show you your car being pulled in or out of the garage bays, rodents ate the camera wires earlier this year; they haven't been fixed. All of the cameras are no longer functional in the working bays except the back bay which unfortunately is not where your car was parked. So there is no footage of any of the repair work. Ok. I was yelled at by Jeff the manager for asking to at least see when my car was pulled in and put of the bay from the footage from the security cameras outside. I never did see the footage (although Jeff said he would pull it for me, grumbling the entire time about how much work it would be to go back 24hrs) which is a problem when they charge labor by the hour right? There is zero proof anything took as long as they claim. He told told me I'm too demanding and to call the police.
WHY I WAS THERE
I went in to get a leak fixed. The fluid leaking was coming from beneath the engine bay, tinted pink and oily. They told me it was the coolant pump and that I needed new back brakes. I've been here multiple times before with 3 different cars over 4+ years and NEVER had any issue, so I took their word for it and agreed immediately to the fixes although I did have reservations about the diagnosis. The concerns I returned to the shop for? 1. Fluid was still dripping from the same area as the original concern 2. Non-stop, horrible, something is definitely getting damaged type screeching and grinding from the back wheels when going less than 40 mph or braking 3. Part of the plastic engine cover was missing over the area which would have had to have been exposed for the repair process.
I went back expecting it to be an easy and stright forward fix: forgot to put the part back, something just needs and bit of adjustment, etc., but was belittled, yelled at, and dissmissed out of hand. I wasn't looking for a refund or a fight. In the end, they: 1. Did not find any leakage; possible explanations put forward it was build up in the frame left over or did you have the ac running when you picked it up? 2. Took the back left wheel off and banged the back plate straight which fix the noise. How it got so bent out of shape is a question I did not ask in favor of just getting out of there. 3. Offered to buy a new engine cover peice after being unable to find it in the garage or "prove it" one way or another that it was there when the car was dropped off or as they claim it was never there to begin with.
How much did this cost? $1568.47. Until this went down I was fine with that because i felt comfortable with their work ethic and quality. Now? You make your own choice. I'm going today to get it looked at again somewhere else and telling everyone the Advanced Auto Care Center on 13th St Gainesville has been coasting on their previous stellar reputation and have let things critically go downhill.
Update: Hi Jeff. Im sorry i came off not very nice to you. The reason i kept asking to see the footage was an attempt to feel reassured that it was as you said. I did not yell, swear or become hostile. I felt unheard and ignored, so became persistent. If you had test drove the car after the repair the grinding of the backplate would have been obvious. I left as you said because I had work to do and staying any longer wouldn't have been productive for either of us. You had already made your stance on showing me any video very clear, you did not want to at all This was a customer completely losing faith in your buisness.
After my last experience with a mechanic, I was hesitant to even continue the search for a new place to bring my vehicle to for ongoing maintenance. I'm super happy I did and found these folks! Jasmine at the front sets the whole entire positive vibe and she knows her front stuff thoroughly, plus she's got great charisma and personality! Dave is also really awesome, he explains the issue, tells it you straight and let's you know what to expect as far as the problem he knows/thinks it is or what it might be. The pricing that was discussed is fair/decent to me, I've been the one who takes all the cars in since forever so I have an idea on prices. This is going to be my place from here on out and I've decided they are "my people" for sure! Excellent customer service front and back!! And yes, I would refer others here in a heartbeat! Thanks y'all!!!
Zero Stars. Total disappointment. 2017 Maxima timing chain job was completed using parts from Auto Zone. That chain broke and my engine failed. Advanced Auto Care refused to take on the job and warranty the work. Two months later of my dead car sitting in the shop was repaired. At least I thought. I had it checked out at Nissan the next day and man….. my vacuum hoses were not reconnected. The coil packs were not all plugged back in. My intake manifold was broken and had three different screws in it. My complete engine slash guard was missing. My bumper was literally zip tied on. My headlight was broken and there were things under the hood just loose and flapping around. I drove on the interstate the same day I received it and the steering wheel was of alignment badly and my front bumper came off. That was why I went to Nissan. Did this shop have a problem with me. Did this shop have technicians that should be held responsible or was management not understanding the depth of the repair and didn’t manage it well? I’m not sure but currently I don’t have a car and Advanced Auto Care is 100% responsible.
8/27- Advanced Auto Care suggested I return for the alignment completion that wasn’t fulfilled initially. Advanced Auto Care Center replaced the engine in my 2017 Nissan Maxima and suddenly my transmission isn’t functioning. There is loud grinding and thuds coming from either front wheel
sides of my car. When I accelerate it has a hard delay and a hard catch and jerk before the car moves. This has never been an issue and still, Advanced Auto Care Center was the only shop to EVER do repairs on my vehicle since I purchased it in 2016. I had to demand paperwork from the repairs supposedly made to my vehicle and I was told to give them to the end user of day. I clearly see that the entire process was never recorded and had to be made up for me to have. Red flag!!
I have an engine with 65000 miles on it (supposedly) and smoke coming from my tailpipe constantly. I was reserved from stating that I had been cheated by this shop. I don’t see it any other way. Please be careful and know your stuff before considering any major repairs at Advanced Auto Care Center.
Stopped at Advanced Auto Care Center without an appointment to get an oil change and tire rotation. I was able to be seen quickly and my car is satisfied with its care.
I recently had an outstanding experience at Advanced Auto Car Center in Gainesville, FL, and felt compelled to share. A special shout-out to Heather and Rick for their exceptional customer service. They not only took excellent care of me but also went above and beyond to troubleshoot a challenging situation. Despite the rental company’s reluctance to find a swift and effective solution for a problem that I haven’t created—the coolant was extremely low most likely due to lack of maintenance, Heather and Rick stepped in, ensuring I didn’t miss my important appointments. Their dedication to problem-solving and customer care truly sets them apart. I highly recommend Advanced Auto Car Center to anyone in need of reliable and empathetic service.
This place has a nice appointment system, provides the exact quote with a reasonable price, and nice waiting room. We changed the oil, oil filter, and wiper along with the rotating tires. It takes about an hour.
This shop will absolutely take advantage of you if they can. They charged me an insane amount for labor, and did not do the job. My car still had trouble starting only a day after leaving here because they did not replace the corroded parts. Terrible service, dishonest pricing, incompetent staff. They even misspelled my name on the invoice.
I really didn't want to have to write this review as I've had my oil changed here for years, but my last visit was insulting. They charged me $140 for an hour and half of work testing a battery and replacing it along with the terminal connectors. I guarantee this work did not take them an hour and a half.
Any mechanic can test a battery in 5 minutes (any auto parts store does it for free). Any mechanic can replace a battery and its connectors in 15 minutes. An honest mechanic would look at a 7 year old battery with corrosion and forego the battery test altogether instead of charging $40 and telling me they couldn't even get a reading. Instead, they chose to pretend this took them over an hour and charge me, a customer for years, and then not do the job correctly.
Not only did they not replace the clearly corroded parts (picture included), they also did not bother to do the idle relearn after replacing the battery. This process requires turning the car keys three times in the ignition, and then letting the car run parked for 10 minutes. I cannot overstate how incompetent their service was to not even do this. My car nearly stalled on the drive out of the shop because of this, and I ended up doing it on my own a block away from the shop. In the end, I replaced the cables myself in front of an auto parts store for $20 and half an hour of time. I have only ever done oil changes, so the fact that their mechanics can't do this in under an hour means they are unqualified to be working on anyone's vehicle.
I severely regret ever doing business with this shop. Their service is downright dangerous, fraudulent, and the people (especially Jeff the owner) are to be avoided at all costs.
Jeff reached out to me after I initially retracted my review feigning wanting to make things right, but this was also dishonest. It has been an entire month since he reached out and has not responded. My review is now reposted and will not be taken down. This shop has lost the business of at least four of my friends, and likely much more because of this incredibly poor experience.
EDIT: Jeff replied here saying I never contacted him. I tried posting my call logs and text messages, but that gets the review removed by Google. Just beware that he usually says upset customers either didn’t contact him, don’t exist in his records, or are mistaking his shop for another mechanic with the name Advanced in it.
Was referred by CarMax to Advance Auto Repair. Roberta at the front desk is so helpful and knowledgeable. Dave and Jeff are just awesome.
I'll take my truck back there anytime!
This place is awesome! I finally found another permanent mechanic. My old one retired on meI was looking online for a place with good/honest reviews. I ran across this business and it seemed legit. I called Jeffrey and literally got an immediate appointment (and I didn’t even know what the issue was either). He could have lied like a lot of other mechanics do but he is an honest man and told me I didn’t need anything. I am choosing to get some things done that are going to need to be done soon now just because of how good he was to me. He also has a customer for life now. I’m a single female and often get taken advantage of in certain situations. I don’t even like bringing that to the forefront but it’s true, so the feeling of fairness/security going here to get work done on my car means a lot to me. While I was in there he helped one man that came in and asked him to put his tag on his car for him. Then a man that had a question about a tire that was in his trunk after he had already told him he didn’t have that tire in stock to replace for him (immediately like customer needed) unfortunately. He still went out to try to assist him while it he was busy. Then a woman came in saying her oil was a little over the linePoor man is slammed from open to close with all types of thingsThank you! You’re awesome and may God bless you and your family for being honorable
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