Came in for a brake inspection and was given a free full auto diagnostic so I knew what needed my attention and what I could plan to complete in the future. Mike was very straightforward and gave me an affordable quote for my vehicle.
Mike was very professional and knowledgeable. Prices are a bit high but not unreasonable. They did do a great job, it did take longer than expected. All good tho
Gave me a free inspection and a college student discount for my oil change! Amazing service and explained what was wrong with my car in detail and helped me devise the best plan based on what I needed.
Honda told me I needed a few repairs costing around $2,800 (with discounts). I came here to compare prices, but they asked to inspect the car for free. After inspecting, the mechanic assured me that my car was perfectly fine and didn’t need any repairs/maintenance.
It’s nice to find trustworthy people these days. Thank you.
Absolutely amazing service!! From start, to finish, Mike and the team walked me through every process of getting my car fixed. Highly recommend!!! Shout out to Tyler, my tech who fixed my window!! I can’t thank you all enough!
Mike, Stacy and the team bend over backwards to make sure my car was done right and to help me make my appointments! Great customer service is their goal!
I had never been to this location before, but I saw they offered AAA discounts and financing. So glad I came here!!! Mike was awesome and this will be my new repair shop. Thank you!
Hello.
ER Auto management and employees were professional. I pla to return for more maintenance services.
I will recommend this location.
Thank you,
Cathy
Mike and his team were very helpful and honest. As someone who knows very little about cars they took the time to explain what was wrong and what needed to be fixed. They even offered to take me out to the garage and show me what they were speaking about. I will be back
While traveling toward Lake City, I heard a tapping noise which sounded like it was coming from one of the tires. I pulled into Auto ER and had them check the tires. One had a screw stuck in the tire. They took care of me promptly, and had me on my way.
Excellent staff. Very clean and organized waiting area. I highly recommend them.
The guys were great! Logan was easy to talk to, and didn't try to upsell me. I'm trying to get some more time out of my old Chevy Malibu, and they were able to help me, and complete the entire job in just a few hours. Definitely going back if I ever have any future issues.
Logan and the rest of his guys were totally awesome. Helped with the fact we were on our way to a funeral and made sure to keep in touch about the progress of the repair. Even told us about a nearby hotel.
We were very happy with our experience.
We were towed to Auto ER after our van started smoking.
They assessed the problem, repaired it quickly and charged fairly. We'll be going back in the future. We felt they were honest.
Logan is a good communicator. My car was towed to the shop night prior and he was there 10 minutes before opening and saw me right away. Unfortunately, mechanics come in much later, but Logan had it inspected immediately upon their arrival, provided a timeline to fix it, and had me back on the road the same day.
Great customer service. The team keeps you informed about every aspect of the needed repairs. They also did a wonderful job working with the extended warranty company.
Very nice group of people working there. They were able to get me in and out in an hour, without an appointment. Very transparent about prices upfront and weren’t pushy at all. Logan was a huge help & kept me updated through the whole process. Will definitely return!
I had two services with Auto ER. In the first appointment, they figured out what was making an odd noise in my car and fixed it. And in the second visit, they installed new tires. Both times, it was quick, professional service and reasonable prices. I have also recommended them to a coworker.
Came in for my 10 am appointment. They immediately had my truck on the rack. Instead of over booking like most places. They diagnosed the issue and got me right out. The staff is courteous, kind , professional and most importantly trustworthy!!!
Auto ER in Gainesville offers the following services: Auto repair shop. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Auto ER are located in Gainesville — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Auto ER in Gainesville buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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