Firestone Complete Auto Care in
Gainesville (FL)

What clients say about Firestone Complete Auto Care in Gainesville (FL)

• Marcia “Gaura Priya” Glick

  Everyone is very pleasant and helpful there. But if you don’t have an appointment, you can expect a wait a while to get your work done.

  Oct 27, 2025
• Dedohab Hab

  Destin the tech was awesome. From the initial call to schedule the appointment to keeping me updated throughout the process, everything went as smooth as butter. Great experience and were quite efficient with timing. Would definitely recommend this Firestone

  Oct 25, 2025
• Anthony Reed

  Love Jerry at the front desk at the Gainesville location on 725 Main Street. Very honest and transparent. My experience with Firestone USED to be bad. Jerry completely changed my mind. Thank you sir!

  Oct 19, 2025
• Carolyn Velez

  I enjoy working with Jerry. He was very patient and helped us find the best price to fix our vehicle. Will recommend to my friends

  Oct 15, 2025
• Tikella Williams

  First off I was greeted by Dustin and just being greeted was a pleasure. He assisted me literally all day, lol. But, no the customer service was phenomenal not only by him but the whole team. Friendly, attentive and clean environment. Just can’t beat it! Thanks to you all on Main Street.

  Oct 02, 2025
• Taco Salad

  Went here on a Sunday after a very bad experience with Pepboys..... Destin and Crew rocked. Thanks for finding the problem with my husband's tire and replacing it. Thank you for treating him with with respect. This is our go to place to get his truck taking care of. Never again Pepboys!!!

  Sep 21, 2025
• Antoinette “Mrs.Wright” Wright

  My husband took my car here to get an oil change and not only was my car finished way before we thought it will be, the staff specifically Destin was a tremendous help. He made our experience a pleasure.

  Sep 19, 2025
• Eric Schnabel

  Great experience. Friendly staff had my vehicle back on the road quick, and I didn't have an appointment.

  Sep 16, 2025
• Shelley MT

  Had a great experience! Everyone was kind, understanding, helpful and treated me with respect. I needed a vehicle inspection for insurance purposes and the guys were super accommodating. I will return here if I need assistance in the future and will without a doubt refer them to others. Thanks guys!

  Sep 12, 2025
• Caroline Amrita

  Janes was awesome! He took my truck short notice late on a busy Sunday for an oil change, tire rotation, and turn signal repair. I felt like he really cared. He's a great asset to Firestone!

  Sep 07, 2025
• Anessa Coffey

  Had a coworker recommend this location to look at a tire that kept going low. Called and got an appointment same day. Very friendly, professional staff who got the issue fixed quickly and me on my way. Great customer service and I will be scheduling my next maintenance interval with them.

  Sep 05, 2025
• Courtney Mehrlich

  My car is always done in a timely manner. The counter guys are always kind and professional. I highly recommend this shop for honest and complete service!

  Aug 27, 2025
• Sarah Bogatay

  I got all new tires and some maintenance performed. Great service, very quick, knowledgeable employees to help me make the best choice! James was the best!

  Aug 27, 2025
• Jaclyn Moore

  James and his team at Firestone are awesome! I used his location for 8+ years. Always transparent about potential turn around times and great service!

  Aug 27, 2025
• John Wheeler

  Destin and his team were able to replace my tires and correct issues caused by my previous mechanic in a timely and caring manner. He explained all of my diagnoses and options going forward, in an easy to understand way, without trying to upsell into unnecessary repairs. This Firestone took care of me and will keep my business.

  Jul 16, 2025
• Eric Davies

  Destin was very helpful and was able to help me get back on the road within an hour of coming into the shop on a Sunday, 30 minutes before closing time. He was very kind and did not try to sell me anything I didn’t need. Would definitely recommend!

  Jul 13, 2025
• David Linville

  Great service! I was very tight on money and almost wasn’t able to get my vehicle fixed but these guys helped me out and got my truck fixed. Great people and great work that they do would recommend to everyone who needs tires and help with the mechanical issues!

  Jun 21, 2025
• Davio Rodriguez

  Got my tires changed here recently and it got done quicker than I expected. Dustin was really helpful and didn’t push anything extra, just explained things clearly. Good experience, will return again

  Jun 20, 2025
• eric thackston

  I was in a major hurry today (Sunday) and I called the shop and they took me right in and had me back on the road in 20 minutes with a new valve stem. Customer service was amazing! I will definitely be back for all my service needs!! I was in such a hurry I didn’t even catch the service advisor’s name but thank you to the advisor working today!

  Jun 08, 2025
• Dan

  Joseph was amazing, and really helped me choose the right blend for my car. They also pointed out that I have a free tire rotation because I had bought tires. A lot of times, people at car shops can be rude, but Joseph was amazing, and I will definitely be back!

  May 28, 2025
• Jeff Tamayo

  The manager Nick Mons was very informative and knowledgeable of every question I’ve asked him for service on my vehicle. I drove from Iowa city to Des Moines to get my tires changed because I trusted him and his shop. Best Firestone location I’ve been too, highly recommend. I know he works really hard and he still gives great customer service. Keep up the good work

  May 27, 2025
• Dylan Couch

  Destin was so professional and helpful that I had to leave a positive review even though Firestone wasn't able to do my service. The lead mechanic (whose name I didn't catch) was nice too and he did a great job explaining why they couldn't do my service. I also appreciate them being open on the weekend!

  May 04, 2025